Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: NEP
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Labels:
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Customer:OMAN-Tel
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Complexity:High
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Severity:Major
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Product:NEP
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REQUESTER:INTERNAL
Description
Dear Khaled Khalil,
It is found that, the Subinterfaces available in NEP IP data report is missing in NEP Subinterface report.
Due to which RAN Port information is missing in RAN logical Interface for the RAN nodes.
Please find sample Node below.
BB02401
As per IP data
10.132.70.33 255.255.254.0 10.132.70.1 BB02401 BB02401 SRanBs GETH 0/0/7/0/1.4
10.132.70.33 is assigned for Interface GETH 0/0/7/0/1.4
But as checked in Subinterface report it missing.
BB02401 SRanBs GETH 0/0/7/0/1 3 10.222.79.51 255.255.255.0
BB02401 SRanBs GETH 0/0/7/0/1 4
I have checked the XML and it is available.
SS details are shared in attachment.
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Dear @Aurobinda Panda,
After importing the XML locally for the first time, the problem was reproducible. We then decided to empty the version and reimport to observe the impacts. Following this, all subinterfaces received their IP addresses without any issues.
In conclusion, we implemented fixes related to saving the physical configuration. The next step is to test these changes after cleaning up the corrupted and duplicated data. Please ensure that the patch 3.7.0.1334 is applied following the cleanup process.
Best Regards,
Marwan Kanaan I Software Developer
As checked for the subinterfaces on 180 the Ips are available under Subinterface now. Please check latest SS attached.
Dear @Aurobinda Panda,
Regarding the issue of "SubInterface available in IP Data missing in Subinterface report in NEP", as mentioned earlier, we agreed to perform a clean-up since all data had been imported normally using a clean version.
Now, after applying the latest patch which includes multiple fixes please proceed with the import again and verify that all your changes are reflected correctly.
Best Regards,
Marwan Kanaan I Software Developer
Email: marwan.kanaan@nuiva.com I www.nuiva.c
Issue will be checked post XML import on PROD.
As checked, Still issue is not fixed post XML import. Check new SS
Please share the last xml and server logs related to last xml import related to this topic
Dears @Abir Messaikeh and @Aurobinda Panda,
Please be informed that the identified bug has been resolved. A cleanup script is required to address the existing corrupted data entries.
@Abir, kindly coordinate with the OT team to confirm the schedule for deploying the patch, so that we can ensure the script is executed before it.
Patch NB: 3.7.0.1355
Best Regards,
Marwan Kanaan I Software Developer
Issue has been resolved for sample case. But as agreed with L3, the solution of multiple import is not feasible. So L3 need to check a new solution for one time XML import.
https://mobinets-my.sharepoint.com/:u:/p/mohan_rathor/EZsIqyGhw-5Fj6bAag22bikBqlqe4DvREWmasYi8nEVrFw?e=v4XJyH