Details
-
Type:
Bug
-
Status:
Closed
(View Workflow)
-
Priority:
Normal
-
Resolution: Fixed
-
Component/s: NEP
-
Labels:
-
Customer:Azerconnect
-
Complexity:High
-
Severity:Major
-
REQUESTER:INTERNAL
Description
As checked in the Route Builder report there is a node “LBBK0277” showing Notrouted with Main Failure Reason as “Missing Ran port @Source.
Pl find the attached doc with snippet.
Attachments
Activity
- All
- Comments
- Work Log
- History
- Activity
- Links Hierarchy
- Transitions
- Trace
-
- Time Spent:
- 1 hour, 20 minutes
-
Issue found and raise with L3
-
- Time Spent:
- 10 minutes
-
Ask L2 team to share logs
-
- Time Spent:
- 4 hours
-
Analyze the log to check the issue then informed to L3 for issue and shared required details.
-
- Time Spent:
- 3 hours
-
Trying to find what caused the issue, and checking implemented logic
-
- Time Spent:
- 30 minutes
-
Discussed issue with Abir and rechecked in NEP.
-
- Time Spent:
- 1 hour
-
Validate the issue
-
- Time Spent:
- 4 hours, 9 minutes
-
Troubleshoot for dump related issue and archive old dump from destination and check why dump count is incorrect by doing manual task to identify the issue, also analyze the log
-
- Time Spent:
- 1 hour, 30 minutes
-
Discussion with L3 and as per him ask L2 to provide the xml to check the same
-
- Time Spent:
- 10 minutes
-
discussion with Abir and Manjit for the requirement
-
- Time Spent:
- 4 hours, 33 minutes
-
Checked the application status along with analyze the log then troubleshoot for copy dump from source path to destination and done changes in script, will check tomorrow to see the status of changes, also convert XML to csv and shared to L3, also upload CSV.
-
- Time Spent:
- 1 hour
-
Data checked in NEP. Old node removed from NEP.
-
- Time Spent:
- 1 hour
-
Data checked in NEP. RB report analysed.
-
- Time Spent:
- 1 hour
-
Check similar cases if there is any deletion cases
