Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Urgent
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Resolution: Unresolved
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Component/s: NEP
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Labels:
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Customer:OMAN-Tel
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Complexity:High
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Severity:Critical
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Product:NEP
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REQUESTER:INTERNAL
Description
it is found that the 2G technology showing as Routed in RB report is missing Logical view in NEP.
Further checked & found that there is no cloud as per RB report & same is checked for GW IPs from Source Node to Destination.
I have attached the SS from NEP & RB report.
XML also attached which was imported on prod.
Attachments
Activity
- All
- Comments
- Work Log
- History
- Activity
- Links Hierarchy
- Transitions
- Trace
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- Time Spent:
- 15 minutes
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Discussed with Abir for the changes required and mail sent to L2 to keep the file in path shared by L3.
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- Time Spent:
- 1 hour
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Discussed with Bessem for the issue. RB run and data checked.
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- Time Spent:
- 1 hour
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RB run and data validation.
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- Time Spent:
- 30 minutes
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Routing report checked.
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- Time Spent:
- 1 hour
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Sample cases checked post new RB run. shared one 3G case with Abir for demo.
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- Time Spent:
- 4 hours
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Investigate the issue
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- Time Spent:
- 2 hours
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Routing issue checked post RB run last night. Findings shared with L3.
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- Time Spent:
- 5 hours
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- Fix Null pointer exception during RB
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- Time Spent:
- 1 hour, 30 minutes
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Issue checked. Ticket raised.
