Details

    • Customer:
      OMAN-Tel
    • Complexity:
      High
    • Severity:
      Critical
    • Product:
      NEP
    • REQUESTER:
      INTERNAL

      Description

      it is found that the 2G technology showing as Routed in RB report is missing Logical view in NEP.
      Further checked & found that there is no cloud as per RB report & same is checked for GW IPs from Source Node to Destination.

      I have attached the SS from NEP & RB report.

      XML also attached which was imported on prod.

        Activity

        Aurobinda Panda logged work - 29/Aug/25 12:00 AM
        • Time Spent:
          1 hour, 30 minutes
           

          Issue checked. Ticket raised.

        Bessem Manita logged work - 01/Sep/25 12:00 AM - edited
        • Time Spent:
          5 hours
           
          • Fix Null pointer exception during RB
        Aurobinda Panda logged work - 02/Sep/25 12:00 AM
        • Time Spent:
          2 hours
           

          Routing issue checked post RB run last night. Findings shared with L3.

        Bessem Manita logged work - 02/Sep/25 12:00 AM - edited
        • Time Spent:
          4 hours
           

          Investigate the issue

        Aurobinda Panda logged work - 08/Sep/25 12:00 AM
        • Time Spent:
          1 hour
           

          Sample cases checked post new RB run. shared one 3G case with Abir for demo.

        Aurobinda Panda logged work - 16/Sep/25 12:00 AM - edited
        • Time Spent:
          30 minutes
           

          Routing report checked.

        Aurobinda Panda logged work - 08/Oct/25 12:00 AM
        • Time Spent:
          1 hour
           

          RB run and data validation.

        Aurobinda Panda logged work - 10/Oct/25 12:00 AM - edited
        • Time Spent:
          1 hour
           

          Discussed with Bessem for the issue. RB run and data checked.

        Aurobinda Panda logged work - 13/Oct/25 12:00 AM
        • Time Spent:
          15 minutes
           

          Discussed with Abir for the changes required and mail sent to L2 to keep the file in path shared by L3.

          People

          • Assignee:
            Aurobinda Panda
            Reporter:
            Aurobinda Panda
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
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              Date of Baselining:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
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              Remaining:
              Time Spent - 2 days, 15 minutes Remaining Estimate - 15 minutes
              15m
              Logged:
              Time Spent - 2 days, 15 minutes Remaining Estimate - 15 minutes
              2d 15m

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