Details

    • Customer:
      OMAN-Tel
    • Complexity:
      High
    • Severity:
      Critical
    • Product:
      NEP
    • REQUESTER:
      INTERNAL

      Description

      it is found that the 2G technology showing as Routed in RB report is missing Logical view in NEP.
      Further checked & found that there is no cloud as per RB report & same is checked for GW IPs from Source Node to Destination.

      I have attached the SS from NEP & RB report.

      XML also attached which was imported on prod.

        Activity

        Subversion JIRA

        Links Hierarchy

         Documentation

        Invalid license: EXPIRED

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Dev Scheduled Dev Scheduled
        2d 17h 6m 1 Hassan Abdine 01/Sep/25 5:51 AM
        Dev Scheduled Dev Scheduled Need More Info Need More Info
        35d 7h 57m 1 Bessem Manita 06/Oct/25 1:48 PM
        Need More Info Need More Info Open Bug Open Bug
        14d 1h 3m 1 Abir Messaikeh 20/Oct/25 2:52 PM
        Open Bug Open Bug Opened Opened
        7d 20h 4m 1 Aurobinda Panda 28/Oct/25 9:56 AM
        Opened Opened Closed Closed
        28s 1 Aurobinda Panda 28/Oct/25 9:57 AM
        Aurobinda Panda made changes -
        Assignee Bessem Manita [ bmanita ] Aurobinda Panda [ apanda ]
        Aurobinda Panda made changes -
        Issue Type CR [ 10900 ] Bug [ 1 ]
        Workflow Mobinets_Dev_WF_J4.4 [ 197106 ] Mobinets_Dev_BugWF_J4.4 [ 197107 ]
        Status Opened [ 1 ] Closed [ 6 ]
        Aurobinda Panda made changes -
        Issue Type Bug [ 1 ] CR [ 10900 ]
        Workflow Mobinets_Dev_BugWF_J4.4 [ 192608 ] Mobinets_Dev_WF_J4.4 [ 197106 ]
        Status Open Bug [ 10108 ] Opened [ 1 ]
        Hide
        Aurobinda Panda added a comment -

        RB run post schema. it is found that all the NEs which are routed in RB report is showing the Logical Circuits/View.

        Show
        Aurobinda Panda added a comment - RB run post schema. it is found that all the NEs which are routed in RB report is showing the Logical Circuits/View.
        Hide
        Abir Messaikeh added a comment -

        awaiting to test on cloned schema

        Show
        Abir Messaikeh added a comment - awaiting to test on cloned schema
        Abir Messaikeh made changes -
        Status Need More Info [ 10011 ] Open Bug [ 10108 ]
        Aurobinda Panda made changes -
        Remaining Estimate 30 minutes [ 1800 ] 15 minutes [ 900 ]
        Time Spent 2 days [ 57600 ] 2 days, 15 minutes [ 58500 ]
        Worklog Id 280201 [ 280201 ]
        Aurobinda Panda logged work - 13/Oct/25 12:00 AM
        • Time Spent:
          15 minutes
           

          Discussed with Abir for the changes required and mail sent to L2 to keep the file in path shared by L3.

        Aurobinda Panda made changes -
        Remaining Estimate 0 minutes [ 0 ] 30 minutes [ 1800 ]
        Time Spent 2 days, 30 minutes [ 59400 ] 2 days [ 57600 ]
        Worklog Id 280024 [ 280024 ]
        Aurobinda Panda made changes -
        Time Spent 1 day, 7 hours [ 54000 ] 2 days, 30 minutes [ 59400 ]
        Worklog Id 280024 [ 280024 ]
        Aurobinda Panda logged work - 10/Oct/25 12:00 AM - edited
        • Time Spent:
          1 hour
           

          Discussed with Bessem for the issue. RB run and data checked.

        Aurobinda Panda made changes -
        Remaining Estimate 30 minutes [ 1800 ] 0 minutes [ 0 ]
        Time Spent 1 day, 6 hours [ 50400 ] 1 day, 7 hours [ 54000 ]
        Worklog Id 279702 [ 279702 ]
        Aurobinda Panda made changes -
        Assignee Aurobinda Panda [ apanda ] Bessem Manita [ bmanita ]
        Hide
        Aurobinda Panda added a comment -

        XML imported for sample sites with 2G role. But issue remains same as RB showing as routed but missing logical view.
        reassigned to L3.

        Show
        Aurobinda Panda added a comment - XML imported for sample sites with 2G role. But issue remains same as RB showing as routed but missing logical view. reassigned to L3.
        Aurobinda Panda logged work - 08/Oct/25 12:00 AM
        • Time Spent:
          1 hour
           

          RB run and data validation.

        Bessem Manita made changes -
        Status Dev Scheduled [ 10014 ] Need More Info [ 10011 ]
        Assignee Bessem Manita [ bmanita ] Aurobinda Panda [ apanda ]
        Bessem Manita made changes -
        Attachment RB-Showing_missing ran interface.png [ 119127 ]
        Bessem Manita made changes -
        Attachment Screenshot 2025-10-06 155649.png [ 119126 ]
        Bessem Manita made changes -
        Attachment EMPTY_ROUTING_VERSION.txt [ 119125 ]
        Attachment Screenshot 2025-10-06 155649.png [ 119126 ]
        Hide
        Bessem Manita added a comment - - edited
        • Issue fixed for BTS : attached script applied on test .180.
        • RB is showing missing RAN Logical interface for RANBs ( ss attached), please provide a valid sample.
        Show
        Bessem Manita added a comment - - edited Issue fixed for BTS : attached script applied on test .180. RB is showing missing RAN Logical interface for RANBs ( ss attached), please provide a valid sample.
        Aurobinda Panda made changes -
        Remaining Estimate 0 minutes [ 0 ] 30 minutes [ 1800 ]
        Time Spent 1 day, 6 hours, 30 minutes [ 52200 ] 1 day, 6 hours [ 50400 ]
        Worklog Id 277538 [ 277538 ]
        Aurobinda Panda made changes -
        Time Spent 1 day, 5 hours, 30 minutes [ 48600 ] 1 day, 6 hours, 30 minutes [ 52200 ]
        Worklog Id 277538 [ 277538 ]
        Aurobinda Panda logged work - 16/Sep/25 12:00 AM - edited
        • Time Spent:
          30 minutes
           

          Routing report checked.

        Aurobinda Panda made changes -
        Time Spent 1 day, 4 hours, 30 minutes [ 45000 ] 1 day, 5 hours, 30 minutes [ 48600 ]
        Worklog Id 276749 [ 276749 ]
        Aurobinda Panda logged work - 08/Sep/25 12:00 AM
        • Time Spent:
          1 hour
           

          Sample cases checked post new RB run. shared one 3G case with Abir for demo.

        Bessem Manita made changes -
        Worklog Id 276323 [ 276323 ]
        Bessem Manita made changes -
        Remaining Estimate 3 hours [ 10800 ] 0 minutes [ 0 ]
        Time Spent 7 hours, 30 minutes [ 27000 ] 1 day, 4 hours, 30 minutes [ 45000 ]
        Worklog Id 276323 [ 276323 ]
        Bessem Manita made changes -
        Remaining Estimate 0 minutes [ 0 ] 3 hours [ 10800 ]
        Time Spent 1 day, 2 hours, 30 minutes [ 37800 ] 7 hours, 30 minutes [ 27000 ]
        Worklog Id 276320 [ 276320 ]
        Bessem Manita made changes -
        Worklog Id 276320 [ 276320 ]
        Bessem Manita made changes -
        Worklog Id 276320 [ 276320 ]
        Bessem Manita made changes -
        Time Spent 3 hours, 30 minutes [ 12600 ] 1 day, 2 hours, 30 minutes [ 37800 ]
        Worklog Id 276320 [ 276320 ]
        Hide
        Bessem Manita added a comment - - edited

        Issue is reproducible for BTS: GN00310 on test 180, BSC node was not found during the saving of the Route (in RouteCsvHandler)

        Show
        Bessem Manita added a comment - - edited Issue is reproducible for BTS: GN00310 on test 180, BSC node was not found during the saving of the Route (in RouteCsvHandler)
        Aurobinda Panda made changes -
        Time Spent 1 hour, 30 minutes [ 5400 ] 3 hours, 30 minutes [ 12600 ]
        Worklog Id 276211 [ 276211 ]
        Bessem Manita logged work - 02/Sep/25 12:00 AM - edited
        • Time Spent:
          4 hours
           

          Investigate the issue

        Aurobinda Panda logged work - 02/Sep/25 12:00 AM
        • Time Spent:
          2 hours
           

          Routing issue checked post RB run last night. Findings shared with L3.

        Hide
        Abir Messaikeh added a comment -

        potential fix to be tested

        From: build server <build-server@mobinets.com>
        Sent: Monday, September 1, 2025 4:45 PM
        To: Nouha.Mhadhbi@mobinets.com; Bessem Manita <Bessem.Manita@nuiva.com>; Hassan Abdine <hassan.abdine@mobinets.com>; integration <integration@mobinets.com>; support <support@mobinets.com>; Ahad.Siddiqui@mobinets.com; mbaye.lo@mobinets.com; Khaled Khalil <Khaled.Khalil@nuiva.com>; Omantel-VPN10 <deepak.singla@mobinets.com>; Dawlat Matar <dawlat.matar@nuiva.com>; Mohamad.kalawoun@nuiva.com; Sara Saddik <sara.saddik@nuiva.com>; Nazih.Ghadieh@nuiva.com; Diana.Hamdouche@nuiva.com; saurabh.gupta@nuiva.com
        Subject: NEP_OMANTEL - Build 3.7.0.1344 - Successful

        Build SUCCESS
        Project: NEP_OMANTEL
        Release Version: 3.7.0.1344
        Build URL: http://ciserver.mobinets.local:8080/job/NEP_OMANTEL/1798/

        Date of build: Mon, 01 Sep 2025 16:36:08 +0300
        Build duration: 9 min 8 sec
        Changes
        • 01 September 2025 04:29 PM Commit 135137 by Bessem Manita: (fix build exception)
        • 01 September 2025 03:49 PM Commit 135134 by Bessem Manita: (LS-608 | OT | RB report showing routed but Logical View missing in NEP for 2G Technology | - handle null pointer exception on loading physical info. - LevelXLink return more than one element between two sites.)

        Show
        Abir Messaikeh added a comment - potential fix to be tested From: build server <build-server@mobinets.com> Sent: Monday, September 1, 2025 4:45 PM To: Nouha.Mhadhbi@mobinets.com; Bessem Manita <Bessem.Manita@nuiva.com>; Hassan Abdine <hassan.abdine@mobinets.com>; integration <integration@mobinets.com>; support <support@mobinets.com>; Ahad.Siddiqui@mobinets.com; mbaye.lo@mobinets.com; Khaled Khalil <Khaled.Khalil@nuiva.com>; Omantel-VPN10 <deepak.singla@mobinets.com>; Dawlat Matar <dawlat.matar@nuiva.com>; Mohamad.kalawoun@nuiva.com; Sara Saddik <sara.saddik@nuiva.com>; Nazih.Ghadieh@nuiva.com; Diana.Hamdouche@nuiva.com; saurabh.gupta@nuiva.com Subject: NEP_OMANTEL - Build 3.7.0.1344 - Successful Build SUCCESS Project: NEP_OMANTEL Release Version: 3.7.0.1344 Build URL: http://ciserver.mobinets.local:8080/job/NEP_OMANTEL/1798/ Date of build: Mon, 01 Sep 2025 16:36:08 +0300 Build duration: 9 min 8 sec Changes • 01 September 2025 04:29 PM Commit 135137 by Bessem Manita: (fix build exception) • 01 September 2025 03:49 PM Commit 135134 by Bessem Manita: ( LS-608 | OT | RB report showing routed but Logical View missing in NEP for 2G Technology | - handle null pointer exception on loading physical info. - LevelXLink return more than one element between two sites.)
        Hide
        Abir Messaikeh added a comment - - edited

        same issue with 3G and 4G cases

        In below is an 4G example that should be routed from RB, but it is not showing routed in NEP.

        LM05840

        RB is not reflecting well to NEP the output. In below is an example that is showing routed while it is not in NEP.

        SRANBs: BD00070
        Routed Type: S1-MME
        Destination: USN9810
        Source GW:10.116.52.1
        Destination GW:10.238.254.2

        Show
        Abir Messaikeh added a comment - - edited same issue with 3G and 4G cases In below is an 4G example that should be routed from RB, but it is not showing routed in NEP. LM05840 RB is not reflecting well to NEP the output. In below is an example that is showing routed while it is not in NEP. SRANBs: BD00070 Routed Type: S1-MME Destination: USN9810 Source GW:10.116.52.1 Destination GW:10.238.254.2
        Abir Messaikeh made changes -
        Summary OT | RB report showing routed but Logical View missing in NEP for 2G Technology OT | RB report showing routed but Logical View missing in NEP for allTechnologies
        Hassan Abdine made changes -
        Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
        Assignee Khaled Khalil [ kkhalil ] Bessem Manita [ bmanita ]
        Bessem Manita logged work - 01/Sep/25 12:00 AM - edited
        • Time Spent:
          5 hours
           
          • Fix Null pointer exception during RB
        Show
        Abir Messaikeh added a comment - - edited server logs : https://mobinets-my.sharepoint.com/:f:/p/natnael_asfaw/Epb7vfS5KYROsOKg2RAbNpwBFoc14FTgcldnjm7NiJMCUw?e=Dc3IUi
        Aurobinda Panda made changes -
        Attachment 2025-08-28-12.28.44_RB_OmanTel.zip [ 116521 ]
        Aurobinda Panda made changes -
        Description it is found that the 2G technology showing as Routed in RB report is missing Logical view in NEP.
        Further checked & found that there is no cloud as per RB report & same is checked for GW IPs from Source Node to Destination.

        I have attached the SS from NEP & RB report
        it is found that the 2G technology showing as Routed in RB report is missing Logical view in NEP.
        Further checked & found that there is no cloud as per RB report & same is checked for GW IPs from Source Node to Destination.

        I have attached the SS from NEP & RB report.

        XML also attached which was imported on prod.
        Aurobinda Panda made changes -
        Baseline Start 2025-09-02 24:00 (set baseline based of initial work logging)
        Baseline End 2025-09-02 24:00 (set baseline based of initial work logging)
        Aurobinda Panda made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 1 hour, 30 minutes [ 5400 ]
        Worklog Id 275995 [ 275995 ]
        Aurobinda Panda made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2025-09-02 24:00 (milestone: set planned start date to due date)
        Planned End 2025-09-02 24:00 (milestone: set planned end date to due date)
        Aurobinda Panda logged work - 29/Aug/25 12:00 AM
        • Time Spent:
          1 hour, 30 minutes
           

          Issue checked. Ticket raised.

          People

          • Assignee:
            Aurobinda Panda
            Reporter:
            Aurobinda Panda
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Planned Start:
              Planned End:
              Actual Start:
              Date of Baselining:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Time Spent - 2 days, 15 minutes Remaining Estimate - 15 minutes
              15m
              Logged:
              Time Spent - 2 days, 15 minutes Remaining Estimate - 15 minutes
              2d 15m

                Drag and Drop