Details
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Type:
Bug
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Status:
Need More Info
(View Workflow)
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Priority:
Normal
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Resolution: Not Fixed
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Component/s: NEP
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Labels:
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Customer:OMAN-Tel
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Complexity:High
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Severity:Major
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REQUESTER:INTERNAL
Description
It is found that In NEP RAN Logical Interface report for SRAN, the Port IP details are missing for few Interfaces of RAN node. The IPs used in addinfo are available in NEP IP data report for the RAN nodes.
and IP 10.238.24.60 available in addinfo and IP data is missing in RAN logical interface report at all.
Details are attached as SS.
Sample NE: LM05500 ( Parent Node BM05500)
XML and Server logs are also attached.
This issue has been observed in PRODCUTION ACTUAL Version
Serverlink
https://mobinets-my.sharepoint.com/:f:/p/mohan_rathor/Ei75Y2a9jQlFoiXyRhvufrgB2f9qN-keUMqERzXtJyfyGA?e=WTZ6GX
Dear @Khaled Khalil,
Please assign a resource to check for below issue.
It is found that there are blank PORT details for RAN nodes for SI-U and SI-MME.
As checked the required IPs are available in NEP IP data as well as Addinfo.
This is causing “Missing RAN Port @source” error in RB report.
I have attached the required SS, XML and Server logs in JIRA.
Attachments
Activity
- All
- Comments
- Work Log
- History
- Activity
- Links Hierarchy
- Transitions
- Trace
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- Time Spent:
- 2 hours
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Issue has been checked & raised to L3-Dev.
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- Time Spent:
- 7 hours
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LS-642- OT | Blank Port IP shown in RAN Interface report
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- Time Spent:
- 7 hours
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LS-642- OT | Blank Port IP shown in RAN Interface report
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- Time Spent:
- 30 minutes
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Dumps shared with L2 to generate XML
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- Time Spent:
- 7 hours
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LS-642- OT | Blank Port IP shown in RAN Interface report
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- Time Spent:
- 1 hour, 30 minutes
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Issue checked. XMLs and NEP data validated. Reverted to L3 with details.
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- Time Spent:
- 30 minutes
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asked L2 to generate XML with additional DUmps
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- Time Spent:
- 7 hours
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LS-642- OT | Blank Port IP shown in RAN Interface report
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- Time Spent:
- 4 hours
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LS-642- OT | Blank Port IP shown in RAN Interface report
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- Time Spent:
- 4 hours
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Exploring issue locally and in production. Did not find any issue as the issue seems to be resolved
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- Time Spent:
- 1 hour
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issue of blank port issue checked.
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- Time Spent:
- 30 minutes
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Blank port issue checked in NEP.
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- Time Spent:
- 1 hour, 30 minutes
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Blank Port issue checked.
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- Time Spent:
- 1 hour, 30 minutes
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Data checked in NEP. Errors verified. shared analysis with L3.
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- Time Spent:
- 1 hour
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Sample case checked and shared with L3.
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- Time Spent:
- 30 minutes
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Requirement checked with L3. Asked L2 to share XMl accordingly.
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- Time Spent:
- 15 minutes
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asked L2 to generate XML for correct node.
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- Time Spent:
- 30 minutes
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discussion with Sandhya for the dump update and XML generation
