Details
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Type:
CR
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Status:
Closed
(View Workflow)
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Priority:
Deferred
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Resolution: Done
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Component/s: None
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Customer:OMAN-Tel
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Severity:Minor
Description
I need your support please to have some discussion regarding the current mobile flow. For any mobile request in general I need to go directly to TAS team ( no need to come to SSE) as nothing to be done from our side and just wasting time.
In summary any mobile request directly from account manager to TAS team.
Attachments
Cancelled
Activity
| Status | QA In Progress [ 10015 ] | Closed [ 6 ] |
| Resolution | Done [ 10000 ] |
| Status | Ready for QA [ 10023 ] | QA In Progress [ 10015 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Aya Said [ asaid ] | Salem Dannawi [ sdannawi ] |
| Time Spent | 1 day [ 28800 ] | 1 day, 2 hours [ 36000 ] |
| Worklog Id | 264203 [ 264203 ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Attachment | LS-64_PROCESS.rar [ 106301 ] |
| Baseline Start | 2024-12-18 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2024-12-18 24:00 (set baseline based of initial work logging) |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 1 day [ 28800 ] | |
| Worklog Id | 264202 [ 264202 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Assignee | Khaled Khalil [ kkhalil ] | Aya Said [ asaid ] |
| Status | Pending Design Session [ 10112 ] | Dev Scheduled [ 10014 ] |
| Summary | update Mobile flow to bypass SSE team | update Mobile flow to bypass SSE team GTM1468 |
| Labels | MS_OT | MS_OT SRD |
| Status | Pending Requirements [ 10300 ] | Pending Design Session [ 10112 ] |
| Status | Opened [ 1 ] | Pending Requirements [ 10300 ] |
| Priority | Deferred [ 10000 ] |
| Assignee | Mohamad Kalawoun [ mkalawoun ] | Khaled Khalil [ kkhalil ] |
| Summary | Re-check Attachment in SRD | update Mobile flow to bypass SSE team |
| Status | L1 In Progress [ 10200 ] | L3 In Progress [ 10202 ] |
| Status | Customer Contacted [ 10305 ] | L1 In Progress [ 10200 ] |
| Status | Registered [ 10304 ] | Customer Contacted [ 10305 ] |
| Status | Opened [ 1 ] | Registered [ 10304 ] |
| Assignee | Bassem Sabbagh [ bsabbagh ] | Mohamad Kalawoun [ mkalawoun ] |
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2024-12-18 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2024-12-18 24:00 (milestone: set planned end date to due date) |