Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Could you please assign a NEP DEV resource to investigate the following issue regarding IP addresses not being imported?

      Issue Description:

      Virtual Interface IPs are not being imported for the nodes listed below. For other nodes with the same interface name, the IPs are successfully imported. However, errors appear in all cases.

      IPs Not Imported:

      ipAddress mask parentXmlElement parentId
      10.97.173.34 255.255.255.0 virtualInterfaces MBTS-Sidi_Mahrsi_NAB1111_10.97.173.34_255.255.255.0
      10.97.126.79 255.255.255.0 virtualInterfaces MBTS-TIERET_TAT1065_10.97.126.79_255.255.255.0
      10.97.126.74 255.255.255.0 virtualInterfaces MBTS-S_RELAIS _LAARICHE_TAT1064_10.97.126.74_255.255.255.0
      10.97.41.44 255.255.255.0 virtualInterfaces MBTS-Ste_SOPAT_MAH2010_10.97.41.44_255.255.255.0
      10.97.68.9 255.255.255.0 virtualInterfaces MBTS-Aeroport TABARKA_JEN2001_10.97.68.9_255.255.255.0

      Error Snippet & XML Snippet

      Attached

      Same error occurs in all cases:

      Attached

      List of IPs Imported for your reference:

      gateway ipAddress mask parentXmlElement parentId
      10.191.0.54 255.255.255.240 virtualInterfaces BSCNAB51_10.191.0.54_255.255.255.240
      10.203.23.118 255.255.255.240 virtualInterfaces RNCMNB51_10.203.23.118_255.255.255.240
      10.204.19.6 255.255.255.240 virtualInterfaces RNCSOS53_10.204.19.6_255.255.255.240
      10.203.29.198 255.255.255.240 virtualInterfaces RNCMNB52_10.203.29.198_255.255.255.240
      10.91.0.54 255.255.255.240 virtualInterfaces BSCTOZ51_10.91.0.54_255.255.255.240
      10.103.3.246 255.255.255.240 virtualInterfaces BSCMNB55_10.103.3.246_255.255.255.240
      10.104.4.54 255.255.255.240 virtualInterfaces BSCSBO51_10.104.4.54_255.255.255.240
      10.70.0.54 255.255.255.240 virtualInterfaces BSCMED51_10.70.0.54_255.255.255.240
      10.34.0.54 255.255.255.240 virtualInterfaces BSCNAB52_10.34.0.54_255.255.255.240
      10.59.0.54 255.255.255.240 virtualInterfaces BSCSIL51_10.59.0.54_255.255.255.240
      10.204.20.6 255.255.255.240 virtualInterfaces RNCSOS54_10.204.20.6_255.255.255.240
      10.202.29.6 255.255.255.240 virtualInterfaces RNCSFX52_10.202.29.6_255.255.255.240
      10.18.0.54 255.255.255.240 virtualInterfaces BSCBIZ51_10.18.0.54_255.255.255.240
      10.207.22.54 255.255.255.240 virtualInterfaces BSCZAG51_10.207.22.54_255.255.255.240
      10.202.13.134 255.255.255.240 virtualInterfaces RNCSFX51_10.202.13.134_255.255.255.240
      10.104.4.86 255.255.255.240 virtualInterfaces BSCSOS55_10.104.4.86_255.255.255.240
      10.204.4.6 255.255.255.240 virtualInterfaces RNCSOS55_10.204.4.6_255.255.255.240
      10.121.221.54 255.255.255.240 virtualInterfaces BSCKEB51_10.121.221.54_255.255.255.240
      10.103.1.54 255.255.255.240 virtualInterfaces BSCKAS51_10.103.1.54_255.255.255.240
      10.68.0.54 255.255.255.240 virtualInterfaces BSCJEN52_10.68.0.54_255.255.255.240

      Thank you
      Indrasan

        Activity

        Indrasan Yadav logged work - 18/Sep/25 12:00 AM
        • Time Spent:
          1 hour, 30 minutes
           

          Validated the data in NEP and troubleshoot the errors regarding IP and virtual interface IP are not importing for some cases, created a JIRA for same and send an email to @Dr. Khaled with proper snippet.

        Mustapha Al-Hage logged work - 22/Sep/25 12:00 AM
        • Time Spent:
          1 day
           

          Cheking error report and XML + exploring issue locally

        Indrasan Yadav logged work - 25/Sep/25 12:00 AM
        • Time Spent:
          2 hours
           

          Re-Imported the same xml & validate the data in NEP, now it has been fixed. shared feedback to NEP DEV & confirm the same.

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
            Rejected By:
            Mustapha Al-Hage
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

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