[LS-664] Virtual Interface IP Not Imported (Huawei) - Mobinets-JIRA

Details

Type: Bug
Status: Rejected (View Workflow)
Priority: Normal
Resolution: Cannot Reproduce
Component/s: NEP
Labels:

Customer:

Ooreedo Tunisia

Description

Dear @Khaled Khalil,

Could you please assign a NEP DEV resource to investigate the following issue regarding IP addresses not being imported?

Issue Description:

Virtual Interface IPs are not being imported for the nodes listed below. For other nodes with the same interface name, the IPs are successfully imported. However, errors appear in all cases.

IPs Not Imported:

ipAddress mask parentXmlElement parentId
10.97.173.34 255.255.255.0 virtualInterfaces MBTS-Sidi_Mahrsi_NAB1111_10.97.173.34_255.255.255.0
10.97.126.79 255.255.255.0 virtualInterfaces MBTS-TIERET_TAT1065_10.97.126.79_255.255.255.0
10.97.126.74 255.255.255.0 virtualInterfaces MBTS-S_RELAIS _LAARICHE_TAT1064_10.97.126.74_255.255.255.0
10.97.41.44 255.255.255.0 virtualInterfaces MBTS-Ste_SOPAT_MAH2010_10.97.41.44_255.255.255.0
10.97.68.9 255.255.255.0 virtualInterfaces MBTS-Aeroport TABARKA_JEN2001_10.97.68.9_255.255.255.0

Error Snippet & XML Snippet

Attached

Same error occurs in all cases:

Attached

List of IPs Imported for your reference:

gateway ipAddress mask parentXmlElement parentId
10.191.0.54 255.255.255.240 virtualInterfaces BSCNAB51_10.191.0.54_255.255.255.240
10.203.23.118 255.255.255.240 virtualInterfaces RNCMNB51_10.203.23.118_255.255.255.240
10.204.19.6 255.255.255.240 virtualInterfaces RNCSOS53_10.204.19.6_255.255.255.240
10.203.29.198 255.255.255.240 virtualInterfaces RNCMNB52_10.203.29.198_255.255.255.240
10.91.0.54 255.255.255.240 virtualInterfaces BSCTOZ51_10.91.0.54_255.255.255.240
10.103.3.246 255.255.255.240 virtualInterfaces BSCMNB55_10.103.3.246_255.255.255.240
10.104.4.54 255.255.255.240 virtualInterfaces BSCSBO51_10.104.4.54_255.255.255.240
10.70.0.54 255.255.255.240 virtualInterfaces BSCMED51_10.70.0.54_255.255.255.240
10.34.0.54 255.255.255.240 virtualInterfaces BSCNAB52_10.34.0.54_255.255.255.240
10.59.0.54 255.255.255.240 virtualInterfaces BSCSIL51_10.59.0.54_255.255.255.240
10.204.20.6 255.255.255.240 virtualInterfaces RNCSOS54_10.204.20.6_255.255.255.240
10.202.29.6 255.255.255.240 virtualInterfaces RNCSFX52_10.202.29.6_255.255.255.240
10.18.0.54 255.255.255.240 virtualInterfaces BSCBIZ51_10.18.0.54_255.255.255.240
10.207.22.54 255.255.255.240 virtualInterfaces BSCZAG51_10.207.22.54_255.255.255.240
10.202.13.134 255.255.255.240 virtualInterfaces RNCSFX51_10.202.13.134_255.255.255.240
10.104.4.86 255.255.255.240 virtualInterfaces BSCSOS55_10.104.4.86_255.255.255.240
10.204.4.6 255.255.255.240 virtualInterfaces RNCSOS55_10.204.4.6_255.255.255.240
10.121.221.54 255.255.255.240 virtualInterfaces BSCKEB51_10.121.221.54_255.255.255.240
10.103.1.54 255.255.255.240 virtualInterfaces BSCKAS51_10.103.1.54_255.255.255.240
10.68.0.54 255.255.255.240 virtualInterfaces BSCJEN52_10.68.0.54_255.255.255.240

Thank you
Indrasan

Attachments

HuaweiRanOoredoo_17-09.rar

18/Sep/25 9:57 AM

23.35 MB

Indrasan Yadav
server.tgz

18/Sep/25 9:57 AM

1.82 MB

Indrasan Yadav

Error Snippet for virtual interface IP not imported.png

78 kB

18/Sep/25 9:56 AM
NEP Error_All Cases for virtual interface IP not imported.png

172 kB

18/Sep/25 9:56 AM
Virtual Interface Error_25-09-2025.png

224 kB

25/Sep/25 5:06 AM
XML Snippet_Virtual Interface IP not imported.png

47 kB

18/Sep/25 9:56 AM

Activity

Descending order - Click to sort in ascending order

Invalid license: EXPIRED

Transition

Time In Source Status

Execution Times

Last Executer

Last Execution Date

Open Bug

Dev Scheduled

1d 1h 6m

Hassan Abdine

19/Sep/25 11:00 AM

Dev Scheduled

Implementation in progress

4d 15m

Mustapha Al-Hage

23/Sep/25 11:16 AM

Implementation in progress

Rejected

1d 18h 44m

Mustapha Al-Hage

25/Sep/25 6:00 AM

Indrasan Yadav made changes - 26/Sep/25 3:37 PM

Time Spent	1 day, 1 hour, 30 minutes [ 34200 ]	1 day, 3 hours, 30 minutes [ 41400 ]
Worklog Id	278676 [ 278676 ]

Mustapha Al-Hage made changes - 25/Sep/25 6:00 AM

Status	Implementation in progress [ 10016 ]	Rejected [ 10100 ]
Assignee	Mustapha Al-Hage [ malhage ]	Indrasan Yadav [ iyadav ]
Resolution		Cannot Reproduce [ 5 ]

Hide

Permalink

Mustapha Al-Hage added a comment - 25/Sep/25 6:00 AM - edited

After discussions with Indrasan via teams, he re-imported the XML file and now issue is solved. However, regarding new error, a new ticket is required.

Show

Mustapha Al-Hage added a comment - 25/Sep/25 6:00 AM - edited After discussions with Indrasan via teams, he re-imported the XML file and now issue is solved. However, regarding new error, a new ticket is required.

Indrasan Yadav made changes - 25/Sep/25 5:06 AM

Attachment

Virtual Interface Error_25-09-2025.png [ 118402 ]

Hide

Permalink

Indrasan Yadav added a comment - 25/Sep/25 5:05 AM

Dear @Mustapha Al-Hage,

As discussed yesterday, after reimporting the same XML, the raised IPs have been imported successfully. However, an unexpected error is now appearing.
(Snippet-Attached with today date)
I checked the sample with the highlighted entry, and it seems that the same is not available in the XML.

Thank you
Indrasan

Show

Indrasan Yadav added a comment - 25/Sep/25 5:05 AM Dear @Mustapha Al-Hage, As discussed yesterday, after reimporting the same XML, the raised IPs have been imported successfully. However, an unexpected error is now appearing. (Snippet-Attached with today date) I checked the sample with the highlighted entry, and it seems that the same is not available in the XML. Thank you Indrasan

Permalink

Indrasan Yadav logged work - 25/Sep/25 12:00 AM

Time Spent:

2 hours

Re-Imported the same xml & validate the data in NEP, now it has been fixed. shared feedback to NEP DEV & confirm the same.

Mustapha Al-Hage made changes - 23/Sep/25 11:17 AM

Time Spent	1 hour, 30 minutes [ 5400 ]	1 day, 1 hour, 30 minutes [ 34200 ]
Worklog Id	278327 [ 278327 ]

Mustapha Al-Hage made changes - 23/Sep/25 11:16 AM

Status

Dev Scheduled [ 10014 ]

Implementation in progress [ 10016 ]

Permalink

Mustapha Al-Hage logged work - 22/Sep/25 12:00 AM

Time Spent:

1 day

Cheking error report and XML + exploring issue locally

Hassan Abdine made changes - 19/Sep/25 11:00 AM

Status	Open Bug [ 10108 ]	Dev Scheduled [ 10014 ]
Assignee	Khaled Khalil [ kkhalil ]	Mustapha Al-Hage [ malhage ]

Hassan Abdine made changes - 19/Sep/25 10:59 AM

Component/s

NEP [ 16200 ]

Indrasan Yadav made changes - 18/Sep/25 10:57 AM

Baseline Start		2025-09-30 24:00 (set baseline based of initial work logging)
Baseline End		2025-09-30 24:00 (set baseline based of initial work logging)

Indrasan Yadav made changes - 18/Sep/25 10:57 AM

Remaining Estimate		0 minutes [ 0 ]
Time Spent		1 hour, 30 minutes [ 5400 ]
Worklog Id	277946 [ 277946 ]

Indrasan Yadav made changes - 18/Sep/25 9:57 AM

Attachment

server.tgz [ 117914 ]

Indrasan Yadav made changes - 18/Sep/25 9:57 AM

Attachment

HuaweiRanOoredoo_17-09.rar [ 117913 ]

Indrasan Yadav made changes - 18/Sep/25 9:56 AM

Attachment		NEP Error_All Cases for virtual interface IP not imported.png [ 117910 ]
Attachment		XML Snippet_Virtual Interface IP not imported.png [ 117911 ]
Attachment		Error Snippet for virtual interface IP not imported.png [ 117912 ]

Indrasan Yadav made changes - 18/Sep/25 9:55 AM

Description

Dear @Khaled Khalil,

Could you please assign a NEP DEV resource to investigate the following issue regarding IP addresses not being imported?

Issue Description:

Virtual Interface IPs are not being imported for the nodes listed below. For other nodes with the same interface name, the IPs are successfully imported. However, errors appear in all cases.

IPs Not Imported:

ipAddress mask parentXmlElement parentId
10.97.173.34 255.255.255.0 virtualInterfaces MBTS-Sidi_Mahrsi_NAB1111_10.97.173.34_255.255.255.0
10.97.126.79 255.255.255.0 virtualInterfaces MBTS-TIERET_TAT1065_10.97.126.79_255.255.255.0
10.97.126.74 255.255.255.0 virtualInterfaces MBTS-S_RELAIS _LAARICHE_TAT1064_10.97.126.74_255.255.255.0
10.97.41.44 255.255.255.0 virtualInterfaces MBTS-Ste_SOPAT_MAH2010_10.97.41.44_255.255.255.0
10.97.68.9 255.255.255.0 virtualInterfaces MBTS-Aeroport TABARKA_JEN2001_10.97.68.9_255.255.255.0

Error Snippet & XML Snippet

Attached

Same error occurs in all cases:

Attached

List of IPs Imported for your reference:

gateway ipAddress mask parentXmlElement parentId
10.191.0.54 255.255.255.240 virtualInterfaces BSCNAB51_10.191.0.54_255.255.255.240
10.203.23.118 255.255.255.240 virtualInterfaces RNCMNB51_10.203.23.118_255.255.255.240
10.204.19.6 255.255.255.240 virtualInterfaces RNCSOS53_10.204.19.6_255.255.255.240
10.203.29.198 255.255.255.240 virtualInterfaces RNCMNB52_10.203.29.198_255.255.255.240
10.91.0.54 255.255.255.240 virtualInterfaces BSCTOZ51_10.91.0.54_255.255.255.240
10.103.3.246 255.255.255.240 virtualInterfaces BSCMNB55_10.103.3.246_255.255.255.240
10.104.4.54 255.255.255.240 virtualInterfaces BSCSBO51_10.104.4.54_255.255.255.240
10.70.0.54 255.255.255.240 virtualInterfaces BSCMED51_10.70.0.54_255.255.255.240
10.34.0.54 255.255.255.240 virtualInterfaces BSCNAB52_10.34.0.54_255.255.255.240
10.59.0.54 255.255.255.240 virtualInterfaces BSCSIL51_10.59.0.54_255.255.255.240
10.204.20.6 255.255.255.240 virtualInterfaces RNCSOS54_10.204.20.6_255.255.255.240
10.202.29.6 255.255.255.240 virtualInterfaces RNCSFX52_10.202.29.6_255.255.255.240
10.18.0.54 255.255.255.240 virtualInterfaces BSCBIZ51_10.18.0.54_255.255.255.240
10.207.22.54 255.255.255.240 virtualInterfaces BSCZAG51_10.207.22.54_255.255.255.240
10.202.13.134 255.255.255.240 virtualInterfaces RNCSFX51_10.202.13.134_255.255.255.240
10.104.4.86 255.255.255.240 virtualInterfaces BSCSOS55_10.104.4.86_255.255.255.240
10.204.4.6 255.255.255.240 virtualInterfaces RNCSOS55_10.204.4.6_255.255.255.240
10.121.221.54 255.255.255.240 virtualInterfaces BSCKEB51_10.121.221.54_255.255.255.240
10.103.1.54 255.255.255.240 virtualInterfaces BSCKAS51_10.103.1.54_255.255.255.240
10.68.0.54 255.255.255.240 virtualInterfaces BSCJEN52_10.68.0.54_255.255.255.240

Thank you
Indrasan

Indrasan Yadav made changes - 18/Sep/25 9:54 AM

Field	Original Value	New Value
Gantt Options		Milestone (set to milestone: having a due date but zero effort)
Planned Start		2025-09-30 24:00 (milestone: set planned start date to due date)
Planned End		2025-09-30 24:00 (milestone: set planned end date to due date)

Permalink

Indrasan Yadav logged work - 18/Sep/25 12:00 AM

Time Spent:

1 hour, 30 minutes

Validated the data in NEP and troubleshoot the errors regarding IP and virtual interface IP are not importing for some cases, created a JIRA for same and send an email to @Dr. Khaled with proper snippet.

People

Assignee:

Indrasan Yadav

Reporter:

Indrasan Yadav

Rejected By:

Mustapha Al-Hage

Votes:

0 Vote for this issue

Watchers:

2 Start watching this issue

Dates

Due:

30/Sep/25

Created:

18/Sep/25 9:54 AM

Updated:

26/Sep/25 3:37 PM

Resolved:

25/Sep/25 6:00 AM

Planned Start:

30/Sep/25 12:00 AM

Planned End:

30/Sep/25 12:00 AM

Actual Start:

18/Sep/25 12:00 AM

Date of Baselining:

18/Sep/25 10:57 AM

Time Tracking

Estimated:

Not Specified

Remaining:

Logged:

1d 3h 30m

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