Details
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Type:
CR
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: SRD
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Customer:OMAN-Tel
Description
7/10/2025:
1. In GTM comments: Please ensure that the timestamp for each message/comment is displayed directly. This will help track the sequence and timing of updates more clearly.
2. In logs: The name or identifier of the user who submitted the comment, along with the timestamp, should also be shown to maintain accountability and context.
Please refer to the new attached images.
Currently, only the latest comment submitted in GTM is visible in SRD. However, we require the full comment history to be displayed in SRD, similar to how it appears in GTM. Below picture GTMHistory attached.
In addition,
Any information entered in the “Additional Details” section should be properly saved and displayed in SRD UI. This ensures that when we revisit the request in the future, we can view all previously entered comments and context. Image attached from UI
Attachments
Open Bug
Activity
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-09-26 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-09-26 24:00 (milestone: set planned end date to due date) |
| Assignee | Khaled Khalil [ kkhalil ] | Ayed Bada [ abada ] |
made changes -
| Attachment | SRD_COMMENT_HISTORY.sql [ 118814 ] |
| Status | Opened [ 1 ] | Pending Requirements [ 10300 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 1 day [ 28800 ] | |
| Worklog Id | 279204 [ 279204 ] |
| Baseline Start | 2025-09-26 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2025-09-26 24:00 (set baseline based of initial work logging) |
| Time Spent | 1 day [ 28800 ] | 1 day, 4 hours [ 43200 ] |
| Worklog Id | 279205 [ 279205 ] |
| Time Spent | 1 day, 4 hours [ 43200 ] | 1 day, 5 hours, 30 minutes [ 48600 ] |
| Worklog Id | 279224 [ 279224 ] |
| Description |
Currently, only the latest comment submitted in GTM is visible in SRD. However, we require the full comment history to be displayed in SRD, similar to how it appears in GTM. Below picture GTMHistory attached.
In addition, Any information entered in the “Additional Details” section should be properly saved and displayed in SRD UI. This ensures that when we revisit the request in the future, we can view all previously entered comments and context. Image attached from UI |
7/10/2025:
1. In GTM comments: Please ensure that the timestamp for each message/comment is displayed directly. This will help track the sequence and timing of updates more clearly. 2. In logs: The name or identifier of the user who submitted the comment, along with the timestamp, should also be shown to maintain accountability and context. Please refer to the new attached images. Currently, only the latest comment submitted in GTM is visible in SRD. However, we require the full comment history to be displayed in SRD, similar to how it appears in GTM. Below picture GTMHistory attached. In addition, Any information entered in the “Additional Details” section should be properly saved and displayed in SRD UI. This ensures that when we revisit the request in the future, we can view all previously entered comments and context. Image attached from UI |
| Attachment | User name in logs for return to AM action.png [ 119220 ] | |
| Attachment | GTMTIME.PNG [ 119221 ] |
| Time Spent | 1 day, 5 hours, 30 minutes [ 48600 ] | 1 day, 7 hours [ 54000 ] |
| Worklog Id | 279564 [ 279564 ] |
| Status | Pending Requirements [ 10300 ] | Pending Design Session [ 10112 ] |
| Assignee | Ayed Bada [ abada ] | Khaled Khalil [ kkhalil ] |
| Status | Pending Design Session [ 10112 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Assignee | Khaled Khalil [ kkhalil ] | Ayed Bada [ abada ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Ayed Bada [ abada ] | Salem Dannawi [ sdannawi ] |
| Time Spent | 1 day, 7 hours [ 54000 ] | 2 days, 1 hour [ 61200 ] |
| Worklog Id | 279717 [ 279717 ] |
| Time Spent | 2 days, 1 hour [ 61200 ] | 2 days, 5 hours [ 75600 ] |
| Worklog Id | 279719 [ 279719 ] |
| Status | Ready for QA [ 10023 ] | QA In Progress [ 10015 ] |
| Time Spent | 2 days, 5 hours [ 75600 ] | 2 days, 6 hours, 30 minutes [ 81000 ] |
| Worklog Id | 279849 [ 279849 ] |
| Time Spent | 2 days, 6 hours, 30 minutes [ 81000 ] | 3 days [ 86400 ] |
| Worklog Id | 280158 [ 280158 ] |
| Time Spent | 3 days [ 86400 ] | 3 days, 2 hours [ 93600 ] |
| Worklog Id | 280230 [ 280230 ] |
| Worklog Id | 280230 [ 280230 ] |
| Time Spent | 3 days, 2 hours [ 93600 ] | 3 days, 4 hours [ 100800 ] |
| Worklog Id | 280231 [ 280231 ] |
| Time Spent | 3 days, 4 hours [ 100800 ] | 3 days, 4 hours, 30 minutes [ 102600 ] |
| Worklog Id | 280752 [ 280752 ] |
| Time Spent | 3 days, 4 hours, 30 minutes [ 102600 ] | 3 days, 5 hours, 30 minutes [ 106200 ] |
| Worklog Id | 280985 [ 280985 ] |
| Time Spent | 3 days, 5 hours, 30 minutes [ 106200 ] | 3 days, 7 hours, 30 minutes [ 113400 ] |
| Worklog Id | 285614 [ 285614 ] |
| Time Spent | 3 days, 7 hours, 30 minutes [ 113400 ] | 4 days [ 115200 ] |
| Worklog Id | 285971 [ 285971 ] |
| Worklog Id | 285971 [ 285971 ] |
| Time Spent | 4 days [ 115200 ] | 4 days, 4 hours [ 129600 ] |
| Worklog Id | 285995 [ 285995 ] |
| Status | QA In Progress [ 10015 ] | Closed [ 6 ] |
| Resolution | Fixed [ 1 ] |