Details

    • Customer:
      OMAN-Tel
    • Severity:
      Minor

      Description

      As per CRM & Logs below OBC order is created in NEP but not reflecting in NEP.
      I tried it manually also inspite of success response order not available in NEP.

      @integration please share FN logs from prod dated 19 Nov 2024.

      Note::Will share jira shortly.

      <NS1:Envelope xmlns:NS1="http://schemas.xmlsoap.org/soap/envelope/">
      <NS1:Header>
      <NS2:Security
      xmlns:NS2="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-wssecurity-secext-1.0.xsd">
      <NS2:UsernameToken>
      <NS2:Username>nep-api-key</NS2:Username>
      <NS2:Password
      Type="http://docs.oasis-open.org/wss/2004/01/oasis-200401-wss-username-token-profile-1.0#PasswordText">
      mobinets@2017</NS2:Password>
      </NS2:UsernameToken>
      </NS2:Security>
      </NS1:Header>
      <NS1:Body>
      <NS3:arborWOOBC_fCNAOBC xmlns:NS3="http://server.api.nep.mobinets.com/">
      <fAppType>I</fAppType>
      <fOLT>BUR1</fOLT>
      <fFDHMDU>102</fFDHMDU>
      <fOBCTag>40RCM7873180280//OT659731</fOBCTag>
      <fSubno>25801083</fSubno>
      <fWOID>1326526658</fWOID>
      <fUsage_Type>BG</fUsage_Type>
      <fOrder_Type>INST</fOrder_Type>
      <fNoOfSTBs>0</fNoOfSTBs>
      <fUserID>03674028</fUserID>
      <arborOrderId>251814575</arborOrderId>
      </NS3:arborWOOBC_fCNAOBC>
      </NS1:Body>
      </NS1:Envelope>

        Activity

        Hassan Abdine made changes -
        Assignee Sara Saddik [ ssaddik ] Khaled Khalil [ kkhalil ]
        Abir Messaikeh made changes -
        Component/s FN [ 16201 ]
        Khaled Khalil made changes -
        Labels MS_OT FN MS_OT
        Hassan Abdine made changes -
        Reporter Khaled Khalil [ kkhalil ] Salem Dannawi [ sdannawi ]
        Khaled Khalil made changes -
        Project Mobinets_Support [ 10405 ] L3 Support [ 14300 ]
        Key MOB-7118 LS-67
        Issue Type Application issue [ 10208 ] Bug [ 1 ]
        Workflow Support_WF_ABIR [ 179100 ] Mobinets_Dev_BugWF_J4.4 [ 179240 ]
        Status Waiting Final Solution [ 10205 ] Dev Paused [ 10017 ]
        Reporter Salem Dannawi [ sdannawi ] Khaled Khalil [ kkhalil ]
        Defect Category_Old Wrong Functionality Alignment [ 10322 ]
        Component/s Fixed Network [ 16000 ]
        Abir Messaikeh made changes -
        Status L1 In Progress [ 10200 ] Waiting Final Solution [ 10205 ]
        Abir Messaikeh made changes -
        Status Customer Contacted [ 10305 ] L1 In Progress [ 10200 ]
        Abir Messaikeh made changes -
        Status Registered [ 10304 ] Customer Contacted [ 10305 ]
        Sara Saddik made changes -
        Status Opened [ 1 ] Registered [ 10304 ]
        Sara Saddik made changes -
        Baseline Start 2024-11-29 24:00 (set baseline based of initial work logging)
        Baseline End 2024-11-29 24:00 (set baseline based of initial work logging)
        Sara Saddik made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 4 hours [ 14400 ]
        Worklog Id 257864 [ 257864 ]
        Salem Dannawi made changes -
        Component/s Fixed Network [ 16000 ]
        Salem Dannawi made changes -
        Assignee Bassem Sabbagh [ bsabbagh ] Sara Saddik [ ssaddik ]
        Salem Dannawi made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2024-11-29 24:00 (milestone: set planned start date to due date)
        Planned End 2024-11-29 24:00 (milestone: set planned end date to due date)

          People

          • Assignee:
            Khaled Khalil
            Reporter:
            Salem Dannawi
            Rejected By:
            Abir Messaikeh
          • Votes:
            0 Vote for this issue
            Watchers:
            4 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Planned Start:
              Planned End:
              Actual Start:
              Date of Baselining:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 4 hours
              4h

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