L3 Support
  1. L3 Support
  2. LS-68

PON not stable - Unable to change ISP Status - 26063635

        Details

        • Customer:
          OMAN-Tel
        • Severity:
          Minor

          Description

          Dear Sara,

          While trying to complete Installation Tested and Complete milestone getting an error:: Complete Task Failed: [WO:1308363700] [Task: OBC - Activation] [Completed By: BSS OBC UpdateStatus] Task, name :OBC - Activation, ID : 59b1f769-9ba1-11ef-a72e-005056a2d328 not Completed: this activity isn't waiting for a trigger. Therefore, unable to complete OBC Activation task.

            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Opened Opened Registered Registered
            		11s 1 Salem Dannawi 27/Nov/24 10:19 AM
            Registered Registered Customer Contacted Customer Contacted
            		3s 1 Salem Dannawi 27/Nov/24 10:19 AM
            Customer Contacted Customer Contacted L1 In Progress L1 In Progress
            		3s 1 Salem Dannawi 27/Nov/24 10:19 AM
            L1 In Progress L1 In Progress L3 In Progress L3 In Progress
            		4s 1 Salem Dannawi 27/Nov/24 10:19 AM
            L3 In Progress L3 In Progress Dev Paused Dev Paused
            		20d 5h 47m 1 Khaled Khalil 17/Dec/24 4:06 PM
            Cancel

              People

              • Assignee:
                Khaled Khalil
                Reporter:
                Salem Dannawi
                Rejected By:
                Salem Dannawi
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Planned Start:
                  Planned End:

                  Drag and Drop