Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: NEP
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Labels:
-
Customer:Ooreedo Tunisia
Description
Dear @Khaled Khalil,
Could you please assign a NEP DEV resource to investigate the following issue:
XML File: 2025-09-26-05.01.22_Ooredoo (Attached on JIRA)
Import Date: 26-09-2025
Platform: .102
Server Logs: (Attached on JIRA)
Case-1: (For Physical like cabinet/shelf/board)
1. A gap has been identified between the Individual Physical Report and the Inventory Report.
o This discrepancy mainly occurs for SRAN nodes.
o In the Inventory Report, some cabinets, shelves, or boards are missing, although they are clearly listed in the Individual Cabinet/Shelf/Board Report.
Example:
For SRAN node BAR4015, the Individual Cabinet/Shelf/Board Report shows:
• 2 cabinets
• 16 shelves
• 59 boards
However, in the Inventory Report, the same node only shows:
• 1 cabinet
• 16 shelves
• 59 boards
This confirms that one cabinet is missing in the Inventory Report.
For reference, I have attached the relevant report snippets (Cabinet, Shelf, and Board) in the JIRA ticket and here as well.
Cabinet report: (Attached)
Shelf report: (Attached)
Board report: (Attached)
Case-2: (For radio antenna)
The radio antenna count appears correct in the Radio Antenna Report (as per the XML data). However, the same count is not reflected in the Site Component Report under the Radio Antenna section.
Example:
For node GAB4009:
Radio Antenna Report: (Attached)
Sie Component Report: (Attached)
Thank you
Indrasan
Attachments
Activity
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- Time Spent:
- 2 hours, 30 minutes
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Checked the consistency data for node & physical.
and find the gap so raised the issue to NEP DEV.
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-10-07 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-10-07 24:00 (milestone: set planned end date to due date) |
| Attachment | ranooredoo 1.rar [ 119005 ] |
| Description |
Dear @Khaled Khalil,
Could you please assign a NEP DEV resource to investigate the following issue: XML File: 2025-09-26-05.01.22_Ooredoo (Attached on JIRA) Import Date: 26-09-2025 Platform: .102 Server Logs: (Attached on JIRA) Case-1: (For Physical like cabinet/shelf/board) 1. A gap has been identified between the Individual Physical Report and the Inventory Report. o This discrepancy mainly occurs for SRAN nodes. o In the Inventory Report, some cabinets, shelves, or boards are missing, although they are clearly listed in the Individual Cabinet/Shelf/Board Report. Example: For SRAN node BAR4015, the Individual Cabinet/Shelf/Board Report shows: • 2 cabinets • 16 shelves • 59 boards However, in the Inventory Report, the same node only shows: • 1 cabinet • 16 shelves • 59 boards This confirms that one cabinet is missing in the Inventory Report. For reference, I have attached the relevant report snippets (Cabinet, Shelf, and Board) in the JIRA ticket and here as well. Cabinet report: (Attached) Shelf report: (Attached) Board report: (Attached) Case-2: (For radio antenna) The radio antenna count appears correct in the Radio Antenna Report (as per the XML data). However, the same count is not reflected in the Site Component Report under the Radio Antenna section. Example: For node GAB4009: Radio Antenna Report: (Attached) Sie Component Report: (Attached) Thank you Indrasan |
| Attachment | server.log.2025-09-26 [ 119006 ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 2 hours, 30 minutes [ 9000 ] | |
| Worklog Id | 279323 [ 279323 ] |
| Baseline Start | 2025-10-07 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2025-10-07 24:00 (set baseline based of initial work logging) |
| Component/s | NEP [ 16200 ] |
Please ignore the 2nd case of Radio Antenna. Only need to check case-1.
| Attachment | Server logs_06-10-2025_Nokia RAN.rar [ 119308 ] |
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- Time Spent:
- 1 day
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Debbuging, discussions with Mr hassan, found issue and fixed it
| Assignee | Khaled Khalil [ kkhalil ] | Mustapha Al-Hage [ malhage ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
Dear @Indrasan Yadav,
Regarding the first case, if the cabinet does not have shelves, slots and boards, it will not appear in the inventory report. That is why one cabinet is missing. However, this is fixed now:
Regarding the second case, I checked the Actual Network version and I did not find any mismatch between radio antenna report and site component report:
Site components report:
Radio Antenna report:
Patch is needed for the first case: 3.7.0.1366
Regards,
Mustapha
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Attachment | SITE_COMPONENT_REPORT.png [ 119902 ] | |
| Attachment | RADIO_ANTENNA_REPORT.png [ 119903 ] | |
| Attachment | INVENTORY_REPORT.png [ 119904 ] |
| Time Spent | 2 hours, 30 minutes [ 9000 ] | 1 day, 2 hours, 30 minutes [ 37800 ] |
| Worklog Id | 280608 [ 280608 ] |
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- Time Spent:
- 3 hours
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Requested to deploy latest patch, import the xml, validate the data again and shared feedback to NEP DEV.
| Assignee | Mustapha Al-Hage [ malhage ] | Indrasan Yadav [ iyadav ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
Dear @Basant Kumar,
Please deploy the below NEP patch on .102.
Build SUCCESS
Project: NEP_OMANTEL
Release Version: 3.7.0.1366
Build URL: http://ciserver.mobinets.local:8080/job/NEP_OMANTEL/1827/
Date of build: Thu, 16 Oct 2025 16:56:00 +0300
Build duration: 9 min 57 sec
Dear @Mustapha Al-Hage,
I would like to confirm regarding the second case — as mentioned in my previous comment on JIRA, this issue has already been fixed.
After deploying the provided patch, I imported the same XML file on .102. Once the import was completed, I validated the data for the same issue highlighted in the previous trail mail.
Here are the observations:
1. Cabinets:
o The issue is fixed.
o All cabinets are now available in both the Inventory and Cabinet Reports.
o However, the date is not updating — I will raise a separate JIRA for this specific issue.
2. Shelves:
o A mismatch still exists between the Inventory and Shelf Reports.
o For example, for MBTS-Beni Khalled_Korba Roadt_NAB1197, the counts are as follows:
Shelf Report: 21 shelves
Snap attached
Inventory Report: 14 shelves
Snap attached
Kindly review this and share your feedback.
Thank you
Indrasan
| Attachment | Shelf report_17-10.png [ 120003 ] | |
| Attachment | inventory report_17-10.png [ 120004 ] |
Our purpose is that all cabinets, shelf & boards from individual report should be also available in inventory report.
| Assignee | Indrasan Yadav [ iyadav ] | Mustapha Al-Hage [ malhage ] |
| Attachment | server logs.rar [ 120013 ] |
| Time Spent | 1 day, 2 hours, 30 minutes [ 37800 ] | 1 day, 5 hours, 30 minutes [ 48600 ] |
| Worklog Id | 280761 [ 280761 ] |
Dear @Indrasan Yadav,
The issue has been resolved. Patch is needed: 3.7.0.1384
Regards,
Mustapha
| Assignee | Mustapha Al-Hage [ malhage ] | Indrasan Yadav [ iyadav ] |
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- Time Spent:
- 2 hours
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i have applied all pending NEP patch from 1371 to 1384 on 102 platform and also have updated nep-license on 102 platform .
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- Time Spent:
- 30 minutes
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Checked an email received from NEP DEV & shared latest patch to Integration to deploy the given NEP patch.
Dear @Basant Kumar,
Please deploy the below NEP patch on .102.
3.7.0.1384
Thank you
Indrasan
| Time Spent | 1 day, 5 hours, 30 minutes [ 48600 ] | 1 day, 7 hours, 30 minutes [ 55800 ] |
| Worklog Id | 285537 [ 285537 ] |
| Time Spent | 1 day, 7 hours, 30 minutes [ 55800 ] | 2 days [ 57600 ] |
| Worklog Id | 286525 [ 286525 ] |
After given NEP patch deployed on .102, Validated the data in NEP & now issue has been fixed and counts are matching.
Huawei NEP Count
Inventory 147668
Cabinet 3452
Shelf 33865
Board 110351
Nokia NEP Count
Inventory 33783
Cabinet 1569
Shelf 1625
Board 30589
| Status | Ready for QA [ 10023 ] | QA In Progress [ 10015 ] |
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- Time Spent:
- 2 hours
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After deployed the latest NEP patch check & verify the data now issue has been fixed.
| Status | QA In Progress [ 10015 ] | Closed [ 6 ] |
| Resolution | Fixed [ 1 ] |
| Time Spent | 2 days [ 57600 ] | 2 days, 2 hours [ 64800 ] |
| Worklog Id | 286631 [ 286631 ] |
Hi Indrasan, great work on validating the fix for the Huawei and Nokia RAN cabinets. Since you mentioned the date is still not updating correctly in the Inventory Reports, have you tried cross-referencing the XML schema with the validation tool at http://guiadevbetbrasil.com to see if it catches any structural mismatches before deployment? I've found it helpful for similar NEP patch issues when the logs don't show the full picture.
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
12d 23h 8m | 1 | Mustapha Al-Hage | 16/Oct/25 5:46 AM | |||||
|
5s | 1 | Mustapha Al-Hage | 16/Oct/25 5:46 AM | |||||
|
3m 41s | 1 | Mustapha Al-Hage | 16/Oct/25 5:50 AM | |||||
|
1d 14m | 1 | Hassan Abdine | 17/Oct/25 6:04 AM | |||||
|
63d 8h 28m | 1 | Indrasan Yadav | 19/Dec/25 1:33 PM | |||||
|
2d 15h 4m | 1 | Indrasan Yadav | 22/Dec/25 4:38 AM |
|
Links Hierarchy |
 Documentation
|
The same issue has been observed in the Nokia RAN as well.
For example, node MRBTS-215173 has two cabinets, both of which are correctly listed in the Cabinet Report. However, only one cabinet appears in the Inventory Report, and the second one is missing.
The number of cabinets, shelves, and boards should be consistent across the individual Cabinet/Shelf/Board Reports and the Inventory Report.