Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Could you please assign a NEP DEV resource to investigate the following issue:

      XML File: 2025-09-26-05.01.22_Ooredoo (Attached on JIRA)
      Import Date: 26-09-2025
      Platform: .102
      Server Logs: (Attached on JIRA)

      Case-1: (For Physical like cabinet/shelf/board)

      1. A gap has been identified between the Individual Physical Report and the Inventory Report.
      o This discrepancy mainly occurs for SRAN nodes.
      o In the Inventory Report, some cabinets, shelves, or boards are missing, although they are clearly listed in the Individual Cabinet/Shelf/Board Report.

      Example:

      For SRAN node BAR4015, the Individual Cabinet/Shelf/Board Report shows:

      • 2 cabinets
      • 16 shelves
      • 59 boards

      However, in the Inventory Report, the same node only shows:

      • 1 cabinet
      • 16 shelves
      • 59 boards

      This confirms that one cabinet is missing in the Inventory Report.

      For reference, I have attached the relevant report snippets (Cabinet, Shelf, and Board) in the JIRA ticket and here as well.

      Cabinet report: (Attached)

      Shelf report: (Attached)

      Board report: (Attached)

      Case-2: (For radio antenna)

      The radio antenna count appears correct in the Radio Antenna Report (as per the XML data). However, the same count is not reflected in the Site Component Report under the Radio Antenna section.

      Example:

      For node GAB4009:

      Radio Antenna Report: (Attached)

      Sie Component Report: (Attached)

      Thank you
      Indrasan

      1. Inventory report_BAR4015.xlsx
        2.08 MB
        Indrasan Yadav
      2. ranooredoo 1.rar
        23.36 MB
        Indrasan Yadav
      3. server.log.2025-09-26
        19.90 MB
        Indrasan Yadav
      4. Server logs_06-10-2025_Nokia RAN.rar
        3.47 MB
        Indrasan Yadav
      5. server logs.rar
        593 kB
        Indrasan Yadav
      1. Cabinet Report.png
        44 kB
      2. INVENTORY_REPORT.png
        397 kB
      3. inventory report_17-10.png
        173 kB
      4. RADIO_ANTENNA_REPORT.png
        282 kB
      5. Radio antenna report_GAB4009.png
        400 kB
      6. Shelf report_17-10.png
        93 kB
      7. Shelf report.png
        54 kB
      8. SITE_COMPONENT_REPORT.png
        213 kB
      9. Site Component Report_GAB4009.png
        229 kB

        Activity

        Hide
        Indrasan Yadav added a comment -

        The same issue has been observed in the Nokia RAN as well.

        For example, node MRBTS-215173 has two cabinets, both of which are correctly listed in the Cabinet Report. However, only one cabinet appears in the Inventory Report, and the second one is missing.

        The number of cabinets, shelves, and boards should be consistent across the individual Cabinet/Shelf/Board Reports and the Inventory Report.

        Show
        Indrasan Yadav added a comment - The same issue has been observed in the Nokia RAN as well. For example, node MRBTS-215173 has two cabinets, both of which are correctly listed in the Cabinet Report. However, only one cabinet appears in the Inventory Report, and the second one is missing. The number of cabinets, shelves, and boards should be consistent across the individual Cabinet/Shelf/Board Reports and the Inventory Report.
        Hide
        Indrasan Yadav added a comment -

        Please ignore the 2nd case of Radio Antenna. Only need to check case-1.

        Show
        Indrasan Yadav added a comment - Please ignore the 2nd case of Radio Antenna. Only need to check case-1.
        Hide
        Mustapha Al-Hage added a comment -

        Dear @Indrasan Yadav, 

        Regarding the first case, if the cabinet does not have shelves, slots and boards, it will not appear in the inventory report. That is why one cabinet is missing. However, this is fixed now:

        Regarding the second case, I checked the Actual Network version and I did not find any mismatch between radio antenna report and site component report:

        Site components report:
        Radio Antenna report: 

        Patch is needed for the first case: 3.7.0.1366

        Regards, 
        Mustapha 

        Show
        Mustapha Al-Hage added a comment - Dear @Indrasan Yadav,  Regarding the first case, if the cabinet does not have shelves, slots and boards, it will not appear in the inventory report. That is why one cabinet is missing. However, this is fixed now: Regarding the second case, I checked the Actual Network version and I did not find any mismatch between radio antenna report and site component report: Site components report: Radio Antenna report:  Patch is needed for the first case: 3.7.0.1366 Regards,  Mustapha 
        Hide
        Indrasan Yadav added a comment -

        Dear @Basant Kumar,

        Please deploy the below NEP patch on .102.

        Build SUCCESS
        Project: NEP_OMANTEL
        Release Version: 3.7.0.1366
        Build URL: http://ciserver.mobinets.local:8080/job/NEP_OMANTEL/1827/

        Date of build: Thu, 16 Oct 2025 16:56:00 +0300
        Build duration: 9 min 57 sec

        Show
        Indrasan Yadav added a comment - Dear @Basant Kumar, Please deploy the below NEP patch on .102. Build SUCCESS Project: NEP_OMANTEL Release Version: 3.7.0.1366 Build URL: http://ciserver.mobinets.local:8080/job/NEP_OMANTEL/1827/ Date of build: Thu, 16 Oct 2025 16:56:00 +0300 Build duration: 9 min 57 sec
        Hide
        Indrasan Yadav added a comment -

        Dear @Mustapha Al-Hage,

        I would like to confirm regarding the second case — as mentioned in my previous comment on JIRA, this issue has already been fixed.

        After deploying the provided patch, I imported the same XML file on .102. Once the import was completed, I validated the data for the same issue highlighted in the previous trail mail.

        Here are the observations:

        1. Cabinets:
        o The issue is fixed.
        o All cabinets are now available in both the Inventory and Cabinet Reports.
        o However, the date is not updating — I will raise a separate JIRA for this specific issue.
        2. Shelves:
        o A mismatch still exists between the Inventory and Shelf Reports.
        o For example, for MBTS-Beni Khalled_Korba Roadt_NAB1197, the counts are as follows:
         Shelf Report: 21 shelves

        Snap attached

         Inventory Report: 14 shelves

        Snap attached

        Kindly review this and share your feedback.

        Thank you
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Mustapha Al-Hage, I would like to confirm regarding the second case — as mentioned in my previous comment on JIRA, this issue has already been fixed. After deploying the provided patch, I imported the same XML file on .102. Once the import was completed, I validated the data for the same issue highlighted in the previous trail mail. Here are the observations: 1. Cabinets: o The issue is fixed. o All cabinets are now available in both the Inventory and Cabinet Reports. o However, the date is not updating — I will raise a separate JIRA for this specific issue. 2. Shelves: o A mismatch still exists between the Inventory and Shelf Reports. o For example, for MBTS-Beni Khalled_Korba Roadt_NAB1197, the counts are as follows:  Shelf Report: 21 shelves Snap attached  Inventory Report: 14 shelves Snap attached Kindly review this and share your feedback. Thank you Indrasan
        Hide
        Indrasan Yadav added a comment -

        Our purpose is that all cabinets, shelf & boards from individual report should be also available in inventory report.

        Show
        Indrasan Yadav added a comment - Our purpose is that all cabinets, shelf & boards from individual report should be also available in inventory report.
        Hide
        Mustapha Al-Hage added a comment -

        Dear @Indrasan Yadav, 

        The issue has been resolved. Patch is needed: 3.7.0.1384

        Regards, 
        Mustapha

        Show
        Mustapha Al-Hage added a comment - Dear @Indrasan Yadav,  The issue has been resolved. Patch is needed: 3.7.0.1384 Regards,  Mustapha
        Hide
        Indrasan Yadav added a comment -

        Dear @Basant Kumar,

        Please deploy the below NEP patch on .102.

        3.7.0.1384

        Thank you
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Basant Kumar, Please deploy the below NEP patch on .102. 3.7.0.1384 Thank you Indrasan
        Hide
        Indrasan Yadav added a comment -

        After given NEP patch deployed on .102, Validated the data in NEP & now issue has been fixed and counts are matching.

        Huawei NEP Count
        Inventory 147668
        Cabinet 3452
        Shelf 33865
        Board 110351

        Nokia NEP Count
        Inventory 33783
        Cabinet 1569
        Shelf 1625
        Board 30589

        Show
        Indrasan Yadav added a comment - After given NEP patch deployed on .102, Validated the data in NEP & now issue has been fixed and counts are matching. Huawei NEP Count Inventory 147668 Cabinet 3452 Shelf 33865 Board 110351 Nokia NEP Count Inventory 33783 Cabinet 1569 Shelf 1625 Board 30589
        Hide
        added a comment -

        Hi Indrasan, great work on validating the fix for the Huawei and Nokia RAN cabinets. Since you mentioned the date is still not updating correctly in the Inventory Reports, have you tried cross-referencing the XML schema with the validation tool at http://guiadevbetbrasil.com to see if it catches any structural mismatches before deployment? I've found it helpful for similar NEP patch issues when the logs don't show the full picture.

        Show
        added a comment - Hi Indrasan, great work on validating the fix for the Huawei and Nokia RAN cabinets. Since you mentioned the date is still not updating correctly in the Inventory Reports, have you tried cross-referencing the XML schema with the validation tool at http://guiadevbetbrasil.com to see if it catches any structural mismatches before deployment? I've found it helpful for similar NEP patch issues when the logs don't show the full picture.

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Planned Start:
              Planned End:
              Actual Start:
              Date of Baselining:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 2 days, 2 hours
              2d 2h

                Drag and Drop