Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Could you please assign a NEP DEV resource to investigate the issue described below?

      Details:
      • XML Files: 2025-10-03-10.37.53_Ooredoo (attached on JIRA)
      • Import Date: 24-Oct-2025
      • Platform: .102
      • Server Logs: I will attach on JIRA, once received from Integration as they are facing some issue on BO machine.

      Issue Summary:

      During XML import, 10 IP addresses from 2 BSCs were not imported into NEP, even though the parent nodes were successfully imported. The system generated an error (refer to the Error Report section), but upon reviewing the XML, I did not find any issue in the file.

      Attachments:

      Error Report

      SS attached

      XML Snippet

      SS attached

      Kindly review this case and assign a developer to check and resolve the issue.

      Thank you
      Indrasan

        Activity

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        Marwan Kanaan added a comment -

        Dear @Indrasan Yadav,

        Kindly note that while debugging the code logic and reviewing the XML, I found the following:

        The BSC node names are listed as BSCMNB06, and their corresponding object IDs are BSC-415338.

        ss

        However, in the loopback interfaces, the nodeId is referring to the node name instead of the object ID, which should not be the case. This incorrect reference will be avoided in the code, as it can lead to a null node issue during processing.

        ss

        The same behavior is also observed in the other BSC nodes.

        Best Regards,

        Marwan Kanaan I Software Developer

        Show
        Marwan Kanaan added a comment - Dear @Indrasan Yadav, Kindly note that while debugging the code logic and reviewing the XML, I found the following: The BSC node names are listed as BSCMNB06, and their corresponding object IDs are BSC-415338. ss However, in the loopback interfaces, the nodeId is referring to the node name instead of the object ID, which should not be the case. This incorrect reference will be avoided in the code, as it can lead to a null node issue during processing. ss The same behavior is also observed in the other BSC nodes. Best Regards, Marwan Kanaan I Software Developer

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
            Rejected By:
            Marwan Kanaan
          • Votes:
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            Watchers:
            2 Start watching this issue

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              30m
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              5h 30m

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