Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Could you please assign a NEP DEV resource to investigate the issue described below?

      Details:
      • XML Files: 2025-10-03-10.37.53_Ooredoo (attached on JIRA)
      • Import Date: 24-Oct-2025
      • Platform: .102
      • Server Logs: I will attach on JIRA, once received from Integration as they are facing some issue on BO machine.

      Issue Summary:

      During XML import, 10 IP addresses from 2 BSCs were not imported into NEP, even though the parent nodes were successfully imported. The system generated an error (refer to the Error Report section), but upon reviewing the XML, I did not find any issue in the file.

      Attachments:

      Error Report

      SS attached

      XML Snippet

      SS attached

      Kindly review this case and assign a developer to check and resolve the issue.

      Thank you
      Indrasan

        Activity

        Indrasan Yadav logged work - 28/Oct/25 12:00 AM
        • Time Spent:
          1 hour
           

          During data validation of Nokia RAN, found the gap in IP & troubleshoot the same and raised the JIRA for this.

        Marwan Kanaan logged work - 29/Oct/25 12:00 AM
        • Time Spent:
          4 hours
           

          Imported the same XML file to reproduce the reported issue. Analyzed the code logic and identified that the loopback nodeId is referencing the node name instead of the BSC object ID, which leads to a null node exception during processing.

        Indrasan Yadav logged work - 04/Nov/25 12:00 AM - edited
        • Time Spent:
          30 minutes
           

          Review the email feedback which received from @Marwan & raised to #Sandya to fix the same with in JIRA OT-84 after discussion done with her to explain the same.

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
            Rejected By:
            Marwan Kanaan
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

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