Details
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Type:
Bug
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Status:
Rejected
(View Workflow)
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Priority:
Normal
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Resolution: Cancelled
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Component/s: NEP
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Labels:
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Customer:Ooreedo Tunisia
Description
Dear @Khaled Khalil,
Could you please assign a NEP DEV resource to investigate the issue described below?
Details:
• XML Files: 2025-10-03-10.37.53_Ooredoo (attached on JIRA)
• Import Date: 24-Oct-2025
• Platform: .102
• Server Logs: I will attach on JIRA, once received from Integration as they are facing some issue on BO machine.
Issue Summary:
During XML import, 10 IP addresses from 2 BSCs were not imported into NEP, even though the parent nodes were successfully imported. The system generated an error (refer to the Error Report section), but upon reviewing the XML, I did not find any issue in the file.
Attachments:
Error Report
SS attached
XML Snippet
SS attached
Kindly review this case and assign a developer to check and resolve the issue.
Thank you
Indrasan
Attachments
Activity
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- Trace
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- Time Spent:
- 30 minutes
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Review the email feedback which received from @Marwan & raised to #Sandya to fix the same with in JIRA
OT-84after discussion done with her to explain the same.
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- Time Spent:
- 4 hours
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Imported the same XML file to reproduce the reported issue. Analyzed the code logic and identified that the loopback nodeId is referencing the node name instead of the BSC object ID, which leads to a null node exception during processing.
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- Time Spent:
- 1 hour
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During data validation of Nokia RAN, found the gap in IP & troubleshoot the same and raised the JIRA for this.