Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Could you please assign a NEP DEV resource to investigate the issue described below?

      Details:
      • XML Files: 2025-10-03-10.37.53_Ooredoo (attached on JIRA)
      • Import Date: 24-Oct-2025
      • Platform: .102
      • Server Logs: I will attach on JIRA, once received from Integration as they are facing some issue on BO machine.

      Issue Summary:

      During XML import, 10 IP addresses from 2 BSCs were not imported into NEP, even though the parent nodes were successfully imported. The system generated an error (refer to the Error Report section), but upon reviewing the XML, I did not find any issue in the file.

      Attachments:

      Error Report

      SS attached

      XML Snippet

      SS attached

      Kindly review this case and assign a developer to check and resolve the issue.

      Thank you
      Indrasan

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Rejected Rejected
        1d 22h 21m 1 Marwan Kanaan 29/Oct/25 1:16 PM

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
            Rejected By:
            Marwan Kanaan
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Planned Start:
              Planned End:
              Actual Start:
              Date of Baselining:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Time Spent - 5 hours, 30 minutes Remaining Estimate - 30 minutes
              30m
              Logged:
              Time Spent - 5 hours, 30 minutes Remaining Estimate - 30 minutes
              5h 30m

                Drag and Drop