Details
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Type:
Bug
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Status:
Rejected
(View Workflow)
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Priority:
Normal
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Resolution: Cancelled
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Component/s: NEP
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Labels:
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Customer:Ooreedo Tunisia
Description
Dear @Khaled Khalil,
Could you please assign a NEP DEV resource to investigate the issue described below?
Details:
• XML Files: 2025-10-03-10.37.53_Ooredoo (attached on JIRA)
• Import Date: 24-Oct-2025
• Platform: .102
• Server Logs: I will attach on JIRA, once received from Integration as they are facing some issue on BO machine.
Issue Summary:
During XML import, 10 IP addresses from 2 BSCs were not imported into NEP, even though the parent nodes were successfully imported. The system generated an error (refer to the Error Report section), but upon reviewing the XML, I did not find any issue in the file.
Attachments:
Error Report
SS attached
XML Snippet
SS attached
Kindly review this case and assign a developer to check and resolve the issue.
Thank you
Indrasan
Attachments
Activity
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1d 22h 21m | 1 | Marwan Kanaan | 29/Oct/25 1:16 PM |