Details
-
Type:
Bug
-
Status:
Rejected
(View Workflow)
-
Priority:
Normal
-
Resolution: Cancelled
-
Component/s: NEP
-
Labels:
-
Customer:Ooreedo Tunisia
Description
Dear @Khaled Khalil,
Could you please assign a NEP DEV resource to investigate the issue described below?
Details:
• XML Files: 2025-10-03-10.37.53_Ooredoo (attached on JIRA)
• Import Date: 24-Oct-2025
• Platform: .102
• Server Logs: I will attach on JIRA, once received from Integration as they are facing some issue on BO machine.
Issue Summary:
During XML import, 10 IP addresses from 2 BSCs were not imported into NEP, even though the parent nodes were successfully imported. The system generated an error (refer to the Error Report section), but upon reviewing the XML, I did not find any issue in the file.
Attachments:
Error Report
SS attached
XML Snippet
SS attached
Kindly review this case and assign a developer to check and resolve the issue.
Thank you
Indrasan
