Details
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Type:
CR
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Status:
Need More Info
(View Workflow)
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Priority:
Normal
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Resolution: Unresolved
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Component/s: FN
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Customer:OMAN-Tel
Description
Dear @Abir Messaikeh
This memo outlines three key requirements from Darwish concerning the Cutover process. We require an assessment of their technical feasibility:
1. DP (Distribution Point) Selection Logic:
o Current State: During cutover, NEP determines the DP based on the existing (OLD) DP, using the provided OLD EXC, New EXC, OLD Cabinet, and New Cabinet inputs.
o Required Change: NEP must ignore the OLD DP. If the OLD DP is available within the New Exchange (New EXC), it should be used. If not, NEP must select any available DP from the New Exchange (New EXC).
2. Cutover History Management:
o Requirement: All existing data must be cleared from the Cutover History upon completion of the process.
3. Error Handling and Messaging:
o Current State: NEP currently displays a "Cutover successful" prompt simultaneously with a system error (as shown below/in the attachment).
o Required Change: When the cutover process is not fully/partially successful, NEP must correctly display a "Cutover failure" message instead of a success prompt.
Action Required: Please review these three points and advise on the feasibility required for implementation.
Attachments
Activity
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2025-11-14 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2025-11-14 24:00 (milestone: set planned end date to due date) |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 2 hours [ 7200 ] | |
| Worklog Id | 283739 [ 283739 ] |
| Baseline Start | 2025-11-14 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2025-11-14 24:00 (set baseline based of initial work logging) |
| Time Spent | 2 hours [ 7200 ] | 5 hours [ 18000 ] |
| Worklog Id | 283740 [ 283740 ] |
| Time Spent | 5 hours [ 18000 ] | 7 hours [ 25200 ] |
| Worklog Id | 283740 [ 283740 ] |
| Worklog Id | 283740 [ 283740 ] |
| Remaining Estimate | 0 minutes [ 0 ] | 2 hours [ 7200 ] |
| Time Spent | 7 hours [ 25200 ] | 5 hours [ 18000 ] |
| Worklog Id | 283740 [ 283740 ] |
| Status | Opened [ 1 ] | Need More Info [ 10011 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
38d 3h 9m | 1 | Abir Messaikeh | 22/Dec/25 3:35 PM |
|
Links Hierarchy |
Documentation
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Documentation
pending customer to share GTM if required before going to next step