Details

    • Customer:
      OMAN-Tel

      Description

      Dear @Abir Messaikeh

      This memo outlines three key requirements from Darwish concerning the Cutover process. We require an assessment of their technical feasibility:

      1. DP (Distribution Point) Selection Logic:
      o Current State: During cutover, NEP determines the DP based on the existing (OLD) DP, using the provided OLD EXC, New EXC, OLD Cabinet, and New Cabinet inputs.
      o Required Change: NEP must ignore the OLD DP. If the OLD DP is available within the New Exchange (New EXC), it should be used. If not, NEP must select any available DP from the New Exchange (New EXC).

      2. Cutover History Management:
      o Requirement: All existing data must be cleared from the Cutover History upon completion of the process.

      3. Error Handling and Messaging:
      o Current State: NEP currently displays a "Cutover successful" prompt simultaneously with a system error (as shown below/in the attachment).
      o Required Change: When the cutover process is not fully/partially successful, NEP must correctly display a "Cutover failure" message instead of a success prompt.

      Action Required: Please review these three points and advise on the feasibility required for implementation.

        Activity

        Ayed Bada logged work - 14/Nov/25 12:00 AM - edited
        • Time Spent:
          3 hours
           

          Feasibility Check and meet with Mr Shamim Ahmed

        Shamim Ahmed made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2025-11-14 24:00 (milestone: set planned start date to due date)
        Planned End 2025-11-14 24:00 (milestone: set planned end date to due date)
        Ayed Bada logged work - 18/Nov/25 12:00 AM
        • Time Spent:
          2 hours
           

          Feasibility Check

        Ayed Bada made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 2 hours [ 7200 ]
        Worklog Id 283739 [ 283739 ]
        Ayed Bada made changes -
        Baseline Start 2025-11-14 24:00 (set baseline based of initial work logging)
        Baseline End 2025-11-14 24:00 (set baseline based of initial work logging)
        Ayed Bada made changes -
        Time Spent 2 hours [ 7200 ] 5 hours [ 18000 ]
        Worklog Id 283740 [ 283740 ]
        Ayed Bada made changes -
        Time Spent 5 hours [ 18000 ] 7 hours [ 25200 ]
        Worklog Id 283740 [ 283740 ]
        Ayed Bada made changes -
        Worklog Id 283740 [ 283740 ]
        Ayed Bada made changes -
        Remaining Estimate 0 minutes [ 0 ] 2 hours [ 7200 ]
        Time Spent 7 hours [ 25200 ] 5 hours [ 18000 ]
        Worklog Id 283740 [ 283740 ]
        Abir Messaikeh made changes -
        Status Opened [ 1 ] Need More Info [ 10011 ]
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        Abir Messaikeh added a comment -

        pending customer to share GTM if required before going to next step

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        Abir Messaikeh added a comment - pending customer to share GTM if required before going to next step
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
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        38d 3h 9m 1 Abir Messaikeh 22/Dec/25 3:35 PM
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          • Assignee:
            Ayed Bada
            Reporter:
            Shamim Ahmed
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