Details

    • Customer:
      Airtel India

      Description

      data is available in XML but the IP are not getting parsed in NEP the error ss attached from JK circle.. the issue is observed in all the circle

      Issue Links

        Activity

        Priyasha Tiwari logged work - 24/Nov/25 12:00 AM
        • Time Spent:
          2 hours
           

          issue analysis and script executed and post result check

        Basant Kumar logged work - 25/Nov/25 12:00 AM
        • Time Spent:
          1 hour
           

          i have shared logs from jk circle to dev team for some ipdata and ipv6 data deletion .

        Srishti Kashyap logged work - 25/Nov/25 12:00 AM
        • Time Spent:
          7 hours, 30 minutes
           

          tested the scenerio for generating duplicates at local before code change not able to reoccur with available xml..found duplicates ip in xml..shared with marwan and bessem checked another case where ip present in db but not reflecting in nep checked logs and condstructed updation queries and deletion

        Srishti Kashyap logged work - 26/Nov/25 12:00 AM
        • Time Spent:
          4 hours
           

          checked the prod data for changes and updation checked the report at prod discussed with integartion regarding script excution requested latestest logs checked logs still the exception during load of logical interface regiving scripts.

        Priyasha Tiwari logged work - 27/Nov/25 12:00 AM
        • Time Spent:
          1 hour
           

          DATA VALIDATION FOR DUPLICATE IP ENTRY

        Srishti Kashyap logged work - 27/Nov/25 12:00 AM - edited
        • Time Spent:
          6 hours, 30 minutes
           

          checked logs contacted integration for exact time of query execution last and activity description happend during that time..had discussion with bessem reviewed script..reupdated the script found ipdatav6id missing reupdated script tested at local double checked with bessem and re released for execution on PROD

        Basant Kumar logged work - 27/Nov/25 12:00 AM
        • Time Spent:
          1 hour
           

          i have run deletion queries on JK prod after that restarted the services .

        Aurobinda Panda logged work - 28/Nov/25 12:00 AM
        • Time Spent:
          30 minutes
           

          Internal discussion with team for the issue.

        Srishti Kashyap logged work - 28/Nov/25 12:00 AM - edited
        • Time Spent:
          3 hours
           

          checked prod for if the blanks and ip not reflecting error solved after query execution checked logs aswell as prod data had discussion with marwan for further testing of root cause and its solvation process asked the telco for two small xml with same sample node diff ip config

        Basant Kumar logged work - 28/Nov/25 12:00 AM
        • Time Spent:
          1 hour
           

          we have Executed the SQL queries on the DL and JK databases after that restated the services then shared logs with priyasha

        Basant Kumar logged work - 01/Dec/25 12:00 AM
        • Time Spent:
          1 hour
           

          we have triggred xml on .37 server

        Basant Kumar logged work - 02/Dec/25 12:00 AM
        • Time Spent:
          1 hour
           

          copied dumps and generated xml for IP Count Mismatch in DL Circle IN IP Report

        Basant Kumar logged work - 02/Dec/25 12:00 AM
        • Time Spent:
          1 hour
           

          xml generated and shared with priyasha for Count Mismatch in DL Circle IN IP Report

        Basant Kumar logged work - 04/Dec/25 12:00 AM
        • Time Spent:
          1 hour
           

          shared static sheet from JK circle for IP Count Mismatch in DL Circle IN IP Report

        Priyasha Tiwari logged work - 04/Dec/25 12:00 AM
        • Time Spent:
          3 hours
           

          XML shared with sample cases whose interface ,phy conifg are changing

        Srishti Kashyap logged work - 11/Dec/25 12:00 AM
        • Time Spent:
          6 hours
           

          checked the issue and xml working on it

        Srishti Kashyap logged work - 12/Dec/25 12:00 AM
        • Time Spent:
          2 hours, 30 minutes
           

          had discussion with marwan require a new small xml with full physical config as the shared one have only logical config ...checked the related config on prod if the sample case shared have proper info or not

        Priyasha Tiwari logged work - 18/Dec/25 12:00 AM
        • Time Spent:
          3 hours
           

          new sample case to L3 as requested

        Basant Kumar logged work - 18/Dec/25 12:00 AM
        • Time Spent:
          1 hour
           

          i have extract FSCT564 node from JK circle logical IP and shared on mail .

        Priyasha Tiwari logged work - 19/Dec/25 12:00 AM
        • Time Spent:
          3 hours
           

          coordinating with AI team for XML file for single node of ericssion

        Basant Kumar logged work - 22/Dec/25 12:00 AM
        • Time Spent:
          1 hour
           

          i shared dumps from jk prod server

        Srishti Kashyap logged work - 26/Dec/25 12:00 AM
        • Time Spent:
          30 minutes
           

          checked the xml shared by telco not proper re requested again xml shared in evening as checked is ok

        Priyasha Tiwari logged work - 06/Jan/26 12:00 AM
        • Time Spent:
          1 hour
           

          internal and call and validating the sample case with l3 team

        Priyasha Tiwari logged work - 07/Jan/26 12:00 AM
        • Time Spent:
          30 minutes
           

          CALL WI l3

        Srishti Kashyap logged work - 19/Jan/26 12:00 AM
        • Time Spent:
          4 hours
           

          checking the xml shared last importing in local checking the flow for saving of nodeinterface and ipdata debugging on that

        Srishti Kashyap logged work - 20/Jan/26 12:00 AM
        • Time Spent:
          2 hours
           

          checking the on reimport the flow debugging

        Priyasha Tiwari logged work - 30/Jan/26 12:00 AM
        • Time Spent:
          1 hour
           

          CALL WITH l2 AND l3 FOR DELETION SCRIPT

        Marwan Kanaan logged work - 03/Feb/26 12:00 AM - edited
        • Time Spent:
          4 hours
           

          migrated the code and give it to srishti to test it

        Srishti Kashyap logged work - 04/Feb/26 12:00 AM
        • Time Spent:
          2 hours, 30 minutes
           

          applied patch shared by marwan for ip added attribute in DB and manipulated xml ...some regression in code not building correcting workspace

          People

          • Assignee:
            Abir Messaikeh
            Reporter:
            Priyasha Tiwari
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Planned Start:
              Planned End:
              Actual Start:
              Date of Baselining:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 1 week, 3 days, 2 hours, 30 minutes
              1w 3d 2h 30m

                Drag and Drop