Details

    • Customer:
      Airtel India

      Description

      4G Sran node update date is not getting updated, the data is available in the XML, the same node is getting updated in SRANbs node report LLAGG20 SAMPLE NODE FROM HP CIRCLE

        Activity

        Priyasha Tiwari made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2025-11-21 24:00 (milestone: set planned start date to due date)
        Planned End 2025-11-21 24:00 (milestone: set planned end date to due date)
        Priyasha Tiwari made changes -
        Assignee Ankit Bhardwaj [ abhardwaj ] Priyasha Tiwari [ ptiwari ]
        Priyasha Tiwari made changes -
        Labels NEP_D
        Hide
        Priyasha Tiwari added a comment -

        WILL UPDATE THE DETAILS AFTER ANALYSIS

        Show
        Priyasha Tiwari added a comment - WILL UPDATE THE DETAILS AFTER ANALYSIS
        Priyasha Tiwari made changes -
        Summary Airtel_4G import issue_All Prod Airtel_SRAN NODE import issue_All Prod
        Priyasha Tiwari logged work - 24/Nov/25 12:00 AM
        • Time Spent:
          1 hour
           

          issue analysis before raising this ticket

        Priyasha Tiwari made changes -
        Description 4G Sran node update date is not getting updated, the data is available in the XML, the same node is getting updated in SRANbs node
        Priyasha Tiwari made changes -
        Description 4G Sran node update date is not getting updated, the data is available in the XML, the same node is getting updated in SRANbs node 4G Sran node update date is not getting updated, the data is available in the XML, the same node is getting updated in SRANbs node report
        Priyasha Tiwari made changes -
        Attachment 4G SRAN NODE IMPORT issue.png [ 122719 ]
        Priyasha Tiwari made changes -
        Description 4G Sran node update date is not getting updated, the data is available in the XML, the same node is getting updated in SRANbs node report 4G Sran node update date is not getting updated, the data is available in the XML, the same node is getting updated in SRANbs node report LLAGG20 SAMPLE NODE FROM HP CIRCLE
        Priyasha Tiwari made changes -
        Project Airtel_Support [ 13603 ] L3 Support [ 14300 ]
        Key ATS-10844 LS-795
        Priyasha Tiwari made changes -
        Assignee Priyasha Tiwari [ ptiwari ] Khaled Khalil [ kkhalil ]
        Priyasha Tiwari made changes -
        Component/s NEP [ 16200 ]
        Priyasha Tiwari made changes -
        Attachment 4g import issue.png [ 122815 ]
        Priyasha Tiwari made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 1 hour [ 3600 ]
        Worklog Id 284750 [ 284750 ]
        Priyasha Tiwari made changes -
        Baseline Start 2025-11-21 24:00 (set baseline based of initial work logging)
        Baseline End 2025-11-21 24:00 (set baseline based of initial work logging)
        Priyasha Tiwari made changes -
        Summary Airtel_SRAN NODE import issue_All Prod Airtel_4G import issue_All Prod
        Khaled Khalil made changes -
        Assignee Khaled Khalil [ kkhalil ] Srishti Kashyap [ skashyap ]
        Srishti Kashyap logged work - 04/Dec/25 12:00 AM
        • Time Spent:
          7 hours, 30 minutes
           

          checked the issue on prod circles HP and DL , checking at local..doesnt have same scenerio..trying to create scenerio or find a sample case..importing xmls and checking found a sample case for similar cause checking it

        Srishti Kashyap logged work - 05/Dec/25 12:00 AM - edited
        • Time Spent:
          6 hours
           

          not able to debug sample case due to memory issue while starting service also stuck debugg..trying methods resolved memory problem issue with debug discussed with bessem using suggested methods to check

        Srishti Kashyap logged work - 08/Dec/25 12:00 AM
        • Time Spent:
          7 hours, 30 minutes
           

          worked on sample debugging asked for xml to be copied on dev ...found bandwith related exception halting role4g save further checking for bandwidth in xml reports and codes related discussed with bessem need info from telco

        Srishti Kashyap logged work - 09/Dec/25 12:00 AM
        • Time Spent:
          7 hours, 30 minutes
           

          Discussed with telco and raised over mail..checking the relationship between bandwith in code and xml as discussed with bessem ...checking sample case for nodes and roles updating correctly with respect to there cell bandwidth and radiobandwidth of roles and the ones having problem with

        Srishti Kashyap made changes -
        Time Spent 1 hour [ 3600 ] 1 day, 30 minutes [ 30600 ]
        Worklog Id 285512 [ 285512 ]
        Srishti Kashyap made changes -
        Time Spent 1 day, 30 minutes [ 30600 ] 1 day, 6 hours, 30 minutes [ 52200 ]
        Worklog Id 285514 [ 285514 ]
        Srishti Kashyap made changes -
        Worklog Id 285514 [ 285514 ]
        Srishti Kashyap made changes -
        Time Spent 1 day, 6 hours, 30 minutes [ 52200 ] 2 days, 6 hours [ 79200 ]
        Worklog Id 285515 [ 285515 ]
        Hide
        added a comment -

        Dear Priyasha,
        As discussed earlier regarding the radio bandwidth relationship between role4G and cell, we require some additional information related to this data.
        Could you please share the relevant details.
        Alternatively, if it’s more convenient, kindly arrange a meeting so we can discuss this further.

        Show
        added a comment - Dear Priyasha, As discussed earlier regarding the radio bandwidth relationship between role4G and cell, we require some additional information related to this data. Could you please share the relevant details. Alternatively, if it’s more convenient, kindly arrange a meeting so we can discuss this further.
        Srishti Kashyap logged work - 10/Dec/25 12:00 AM
        • Time Spent:
          4 hours, 30 minutes
           

          tested the 4 scenerios of bandwith by chnging role4g to 15,adding to 15,removing 15 from cell in the xml importing and updating observance and mailed same observance to telco

        Srishti Kashyap made changes -
        Time Spent 2 days, 6 hours [ 79200 ] 3 days, 5 hours, 30 minutes [ 106200 ]
        Worklog Id 285722 [ 285722 ]
        Srishti Kashyap made changes -
        Time Spent 3 days, 5 hours, 30 minutes [ 106200 ] 4 days, 2 hours [ 122400 ]
        Worklog Id 285733 [ 285733 ]
        Aurobinda Panda logged work - 12/Dec/25 12:00 AM
        • Time Spent:
          45 minutes
           

          discussion with Priyasha and bessem for the issue.

        Priyasha Tiwari logged work - 12/Dec/25 12:00 AM
        • Time Spent:
          2 hours
           

          NEW SAMPLE CASE SHARED AS REQUESTED BY l3

        Hide
        Srishti Kashyap added a comment -

        Dear Priyasha,
        After analyzing this issue, we found that the problem is occurring due to missing data in xml as observed Role4G entries that are not updating have a cell radiobandwidth value of 15 in the XML, which does not correspond to any of the supported bandwidths defined in the XML for parent role4g.
        I am attaching a sample case for reference: sranbs: RJ-NLBHL253-1_RJ-NLBHL253-1.

        For other sample cases that are updating correctly, the cell bandwidth value is always in correspondence with the supported bandwidths of the 4G node in the XML. To validate this, we manually updated the XML by adding 15 to the supported bandwidths for the 4G node. After making this change, the nodes started updating correctly.
        Attaching the screenshots for the same.
        Kindly have a look at this and check accordingly.

        Show
        Srishti Kashyap added a comment - Dear Priyasha, After analyzing this issue, we found that the problem is occurring due to missing data in xml as observed Role4G entries that are not updating have a cell radiobandwidth value of 15 in the XML, which does not correspond to any of the supported bandwidths defined in the XML for parent role4g. I am attaching a sample case for reference: sranbs: RJ-NLBHL253-1_RJ-NLBHL253-1. For other sample cases that are updating correctly, the cell bandwidth value is always in correspondence with the supported bandwidths of the 4G node in the XML. To validate this, we manually updated the XML by adding 15 to the supported bandwidths for the 4G node. After making this change, the nodes started updating correctly. Attaching the screenshots for the same. Kindly have a look at this and check accordingly.
        Srishti Kashyap made changes -
        Attachment Screenshot 2025-12-10 184215.png [ 124002 ]
        Attachment Screenshot 2025-12-10 184438.png [ 124003 ]
        Attachment Screenshot 2025-12-10 222515.png [ 124004 ]
        Attachment Screenshot 2025-12-10 225622.png [ 124005 ]
        Attachment Screenshot 2025-12-10 225826.png [ 124006 ]
        Attachment Screenshot 2025-12-10 230626.png [ 124007 ]
        Srishti Kashyap made changes -
        Attachment Screenshot 2025-12-10 183912.png [ 124008 ]
        Srishti Kashyap made changes -
        Status Open Bug [ 10108 ] Rejected [ 10100 ]
        Assignee Srishti Kashyap [ skashyap ] Priyasha Tiwari [ ptiwari ]
        Resolution Cancelled [ 10100 ]
        made changes -
        Attachment import issue sample case 2.png [ 124009 ]
        Attachment import issue sample 2 xml.png [ 124010 ]
        Attachment import issue sample2 .png [ 124011 ]
        Hide
        added a comment -

        Sharing one sample HP-NLBDUN01-1 , here we can see that the node bandwidth and radio bandwidth are same still the role 4G node is not getting updated please check this sample specifically , on .37 test HP DB is connected ,..

        Show
        added a comment - Sharing one sample HP-NLBDUN01-1 , here we can see that the node bandwidth and radio bandwidth are same still the role 4G node is not getting updated please check this sample specifically , on .37 test HP DB is connected ,..
        Aurobinda Panda made changes -
        Time Spent 4 days, 2 hours [ 122400 ] 4 days, 2 hours, 45 minutes [ 125100 ]
        Worklog Id 285955 [ 285955 ]
        Priyasha Tiwari made changes -
        Time Spent 4 days, 2 hours, 45 minutes [ 125100 ] 4 days, 4 hours, 45 minutes [ 132300 ]
        Worklog Id 286016 [ 286016 ]
        Srishti Kashyap logged work - 16/Dec/25 12:00 AM
        • Time Spent:
          7 hours, 30 minutes
           

          worked on the issue sample2

        Basant Kumar logged work - 17/Dec/25 12:00 AM
        • Time Spent:
          1 hour
           

          i have given some tables permission to dev team .

        Priyasha Tiwari logged work - 17/Dec/25 12:00 AM
        • Time Spent:
          2 hours
           

          new sample case shared with team.

        Srishti Kashyap logged work - 17/Dec/25 12:00 AM - edited
        • Time Spent:
          7 hours
           

          Found the issue caused by validation checking all the cell bandwidth not even present in xml of those also discuss with bessem told to check omanworkspace for probable fixes and changes

        Basant Kumar logged work - 18/Dec/25 12:00 AM
        • Time Spent:
          1 hour
           

          i have generated xml on .177 for Airtel_4G import issue_All Prod and shared on mail .

        Srishti Kashyap logged work - 18/Dec/25 12:00 AM
        • Time Spent:
          7 hours, 30 minutes
           

          omanworkspace similar,trying a approach for cell deletion discuss with bessem not right fix asked to check bandwidth deletion and updation code and releated checking that and thinking skipping the validation

        Basant Kumar made changes -
        Time Spent 4 days, 4 hours, 45 minutes [ 132300 ] 4 days, 5 hours, 45 minutes [ 135900 ]
        Worklog Id 286332 [ 286332 ]
        Priyasha Tiwari made changes -
        Time Spent 4 days, 5 hours, 45 minutes [ 135900 ] 4 days, 7 hours, 45 minutes [ 143100 ]
        Worklog Id 286613 [ 286613 ]
        Srishti Kashyap logged work - 23/Dec/25 12:00 AM
        • Time Spent:
          5 hours
           

          changed code to skip the bandwidth validation for old cell testing it

        Basant Kumar made changes -
        Time Spent 4 days, 7 hours, 45 minutes [ 143100 ] 1 week, 45 minutes [ 146700 ]
        Worklog Id 286708 [ 286708 ]
        Hide
        Srishti Kashyap added a comment -

        The shared case issue is different and is caused by old cell bandwidth being checked in the validation while updating...3.7.71.542 is released with changes for bandwidth validation

        Show
        Srishti Kashyap added a comment - The shared case issue is different and is caused by old cell bandwidth being checked in the validation while updating...3.7.71.542 is released with changes for bandwidth validation
        Priyasha Tiwari logged work - 26/Dec/25 12:00 AM - edited
        • Time Spent:
          3 hours
           

          XML IMPORT AND VALIDATION FROM PROD DATA AND CUSTOMER CONFIRMATION

        Srishti Kashyap made changes -
        Time Spent 1 week, 45 minutes [ 146700 ] 1 week, 1 day, 15 minutes [ 173700 ]
        Worklog Id 287414 [ 287414 ]
        Srishti Kashyap made changes -
        Time Spent 1 week, 1 day, 15 minutes [ 173700 ] 1 week, 1 day, 7 hours, 15 minutes [ 198900 ]
        Worklog Id 287415 [ 287415 ]
        Srishti Kashyap made changes -
        Worklog Id 287415 [ 287415 ]
        Srishti Kashyap made changes -
        Time Spent 1 week, 1 day, 7 hours, 15 minutes [ 198900 ] 1 week, 2 days, 6 hours, 45 minutes [ 225900 ]
        Worklog Id 287416 [ 287416 ]
        Srishti Kashyap made changes -
        Time Spent 1 week, 2 days, 6 hours, 45 minutes [ 225900 ] 1 week, 3 days, 3 hours, 45 minutes [ 243900 ]
        Worklog Id 287420 [ 287420 ]
        Priyasha Tiwari made changes -
        Time Spent 1 week, 3 days, 3 hours, 45 minutes [ 243900 ] 1 week, 3 days, 6 hours, 45 minutes [ 254700 ]
        Worklog Id 287505 [ 287505 ]
        Priyasha Tiwari made changes -
        Worklog Id 287505 [ 287505 ]
        Abir Messaikeh made changes -
        Resolution Cancelled [ 10100 ] Not Fixed [ 10200 ]
        Status Rejected [ 10100 ] Reopened [ 4 ]
        Abir Messaikeh made changes -
        Status Reopened [ 4 ] Closed [ 6 ]
        Resolution Not Fixed [ 10200 ] Fixed [ 1 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Rejected Rejected
        23d 23h 26m 1 Srishti Kashyap 12/Dec/25 5:40 AM
        Rejected Rejected Reopened Reopened
        49d 2h 27m 1 Abir Messaikeh 30/Jan/26 8:07 AM
        Reopened Reopened Closed Closed
        17s 1 Abir Messaikeh 30/Jan/26 8:08 AM
        Subversion JIRA

        Links Hierarchy

         Documentation

        Invalid license: EXPIRED

          People

          • Assignee:
            Priyasha Tiwari
            Reporter:
            Priyasha Tiwari
            Rejected By:
            Srishti Kashyap
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

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              Logged:
              Time Spent - 1 week, 3 days, 6 hours, 45 minutes
              1w 3d 6h 45m

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