L3 Support
  1. L3 Support
  2. LS-7

getFFMSNetworkDetails Missing Exchange Code

        Details

        • Customer:
          OMAN-Tel
        • Severity:
          Minor
        • Classification:
          Req. Tuning

          Description

          While the below subscriber has a valid service trail , NEP is not passing the exchange code in the request to FFMS, hence the order creation in FFMS is failing for the past

          Please do not add the exchange in service trail lookup , the logic for fetching the exchange code for fiber trail should be corrected.

          2024-11-04 22:40:35.488 [quartzScheduler_Worker-1] DEBUG o.a.h.i.c.PoolingHttpClientConnectionManager - Connection released: [id: 7381][route:

          {s}

          ->[total kept alive: 1; route allocated: 1 of 50; total allocated: 1 of 1000]" class="external-link" rel="nofollow">https://ngoss-fn-api.omantel.om:443][total kept alive: 1; route allocated: 1 of 50; total allocated: 1 of 1000]
          2024-11-04 22:40:35.494 [quartzScheduler_Worker-1] INFO c.m.n.c.workflow.soap.SoapDelegate - XML response >>> <soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/><soap:Body><ns2:getFfmsNetworkDetailsResponse xmlns:ns2=http://server.api.nep.mobinets.com/><return><NETWORKDETAILS>
          <ACCESS_NODE_NAME>SAL4_02_MA5600T_OLT</ACCESS_NODE_NAME>
          <ACCESS_NODE_TYPE>OLT</ACCESS_NODE_TYPE>
          <AN_SEC_SIDE_SPLITTER_PORT>ONT 14/15</AN_SEC_SIDE_SPLITTER_PORT>
          <AP_NO>0008</AP_NO>
          <AP_SEC_SIDE_SPLITTER_PORT>1-1</AP_SEC_SIDE_SPLITTER_PORT>
          <CABINET>071S</CABINET>
          <DPOINT>0008</DPOINT>
          <DROP_SIDE_SPLITTER_PORT></DROP_SIDE_SPLITTER_PORT>
          <EXCHANGE_CABLE_PAIR></EXCHANGE_CABLE_PAIR>
          <FDH_NO>071S</FDH_NO>
          <FDH_SEC_SIDE_SPLITTER_PORT>ONT 14/15</FDH_SEC_SIDE_SPLITTER_PORT>
          <GPON_PORT>1/0/3/0/3</GPON_PORT>
          <LINE_STATUS>ACTIVE</LINE_STATUS>
          <MOTHER_EXC></MOTHER_EXC>
          <NEW_EQN>B0/3/3</NEW_EQN>
          <OLD_EQN>0-3-3|B0-3-3</OLD_EQN>
          <PREV_NEW_EQN></PREV_NEW_EQN>
          <PREV_OLD_EQN></PREV_OLD_EQN>
          <PREV_PHONE_NO></PREV_PHONE_NO>
          <PRIMARY_SIDE_CABINET_PORT></PRIMARY_SIDE_CABINET_PORT>
          <PRIMARY_SIDE_SPLITTER_PORT>OLT 14/1</PRIMARY_SIDE_SPLITTER_PORT>
          <REGION></REGION>
          <SECONDARY_SIDE_CABINET_PORT></SECONDARY_SIDE_CABINET_PORT>
          <SECONDARY_SIDE_DP_PORT></SECONDARY_SIDE_DP_PORT>
          <SPLICING_ODF_PORT>2-5</SPLICING_ODF_PORT>
          <SPLITTING_ODF_PORT>2-5</SPLITTING_ODF_PORT>
          <TERMINATION_ODF_PORT>12-10</TERMINATION_ODF_PORT>
          </NETWORKDETAILS></return></ns2:getFfmsNetworkDetailsResponse></soap:Body></soap:Envelope>

          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TASK_TYPE>CPE INSTALLATION</TASK_TYPE>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "</JOB>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "<JOB>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <COMPLETED_BY></COMPLETED_BY>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <COMPLETED_ON></COMPLETED_ON>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <SLNO>2</SLNO>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TASK_ID>10</TASK_ID>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TASK_ROWID></TASK_ROWID>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TASK_TYPE>ADSL - Switch</TASK_TYPE>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "</JOB>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "<JOB>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <COMPLETED_BY></COMPLETED_BY>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <COMPLETED_ON></COMPLETED_ON>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <SLNO>3</SLNO>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TASK_ID>38</TASK_ID>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TASK_ROWID></TASK_ROWID>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TASK_TYPE>Create Subscriber Account in Radius</TASK_TYPE>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "</JOB>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "</JOBDETAILS>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "<NETWORKDETAILS>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <ACCESS_NODE_NAME>SAL4_02_MA5600T_OLT</ACCESS_NODE_NAME>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <ACCESS_NODE_TYPE>OLT</ACCESS_NODE_TYPE>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <AN_SEC_SIDE_SPLITTER_PORT>ONT 14/15</AN_SEC_SIDE_SPLITTER_PORT>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <AP_NO>0008</AP_NO>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <AP_SEC_SIDE_SPLITTER_PORT>1-1</AP_SEC_SIDE_SPLITTER_PORT>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <CABINET>071S</CABINET>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <DPOINT>0008</DPOINT>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <DROP_SIDE_SPLITTER_PORT></DROP_SIDE_SPLITTER_PORT>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <EXCHANGE_CABLE_PAIR></EXCHANGE_CABLE_PAIR>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <FDH_NO>071S</FDH_NO>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <FDH_SEC_SIDE_SPLITTER_PORT>ONT 14/15</FDH_SEC_SIDE_SPLITTER_PORT>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <GPON_PORT>1/0/3/0/3</GPON_PORT>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <LINE_STATUS>ACTIVE</LINE_STATUS>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <MOTHER_EXC></MOTHER_EXC>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <NEW_EQN>B0/3/3</NEW_EQN>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <OLD_EQN>0-3-3|B0-3-3</OLD_EQN>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <PREV_NEW_EQN></PREV_NEW_EQN>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <PREV_OLD_EQN></PREV_OLD_EQN>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <PREV_PHONE_NO></PREV_PHONE_NO>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <PRIMARY_SIDE_CABINET_PORT></PRIMARY_SIDE_CABINET_PORT>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <PRIMARY_SIDE_SPLITTER_PORT>OLT 14/1</PRIMARY_SIDE_SPLITTER_PORT>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <REGION></REGION>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <SECONDARY_SIDE_CABINET_PORT></SECONDARY_SIDE_CABINET_PORT>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <SECONDARY_SIDE_DP_PORT></SECONDARY_SIDE_DP_PORT>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <SPLICING_ODF_PORT>2-5</SPLICING_ODF_PORT>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <SPLITTING_ODF_PORT>2-5</SPLITTING_ODF_PORT>[\n]"
          2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TERMINATION_ODF_PORT>12-10</TERMINATION_ODF_PORT>[\n]"
          2024-11-04 22:40:37.753 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "</NETWORKDETAILS>[\n]"
          2024-11-04 22:40:37.753 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "</FIELDWORKORDER>"
          2024-11-04 22:40:37.757 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 << "HTTP/1.1 200 OK[\r][\n]"
          2024-11-04 22:40:37.757 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 << "Transfer-Encoding: chunked[\r][\n]"
          2024-11-04 22:40:37.757 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 << "Content-Type: application/xml; charset=utf-8[\r][\n]"
          2024-11-04 22:40:37.757 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 << "Server: Kestrel[\r][\n]"
          2024-11-04 22:40:37.757 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 << "X-Content-Type-Options: nosniff[\r][\n]"
          2024-11-04 22:40:37.757 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 << "Date: Mon, 04 Nov 2024 18:40:37 GMT[\r][\n]"
          2024-11-04 22:40:37.757 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 << "[\r][\n]"

            Activity

            Ascending order - Click to sort in descending order
            Salem Dannawi made changes -
            Field Original Value New Value
            Gantt Options Milestone (set to milestone: having a due date but zero effort)
            Planned Start 2024-11-20 24:00 (milestone: set planned start date to due date)
            Planned End 2024-11-20 24:00 (milestone: set planned end date to due date)
            Salem Dannawi made changes -
            Assignee Bassem Sabbagh [ bsabbagh ] Dawlat Matar [ dmatar ]
            Salem Dannawi made changes -
            Component/s Fixed Network [ 16000 ]
            Salem Dannawi made changes -
            Status Opened [ 1 ] Registered [ 10304 ]
            Salem Dannawi made changes -
            Status Registered [ 10304 ] Customer Contacted [ 10305 ]
            Salem Dannawi made changes -
            Status Customer Contacted [ 10305 ] L1 In Progress [ 10200 ]
            Salem Dannawi made changes -
            Status L1 In Progress [ 10200 ] L3 In Progress [ 10202 ]
            Khaled Khalil made changes -
            Assignee Dawlat Matar [ dmatar ] Sara Saddik [ ssaddik ]
            Khaled Khalil made changes -
            Classification Req. Tuning [ 13204 ]
            Hassan Abdine made changes -
            Project Mobinets_Support [ 10405 ] L3 Support [ 14300 ]
            Key MOB-7111 LS-7
            Workflow Support_WF_ABIR [ 178750 ] Mobinets_Dev_BugWF_J4.4 [ 179184 ]
            Status L3 In Progress [ 10202 ] Implementation in progress [ 10016 ]
            Reporter Salem Dannawi [ sdannawi ] Khaled Khalil [ kkhalil ]
            Issue Type Application issue [ 10208 ] Bug [ 1 ]
            Component/s Fixed Network [ 16000 ]
            Hassan Abdine made changes -
            Reporter Khaled Khalil [ kkhalil ] Salem Dannawi [ sdannawi ]
            Khaled Khalil made changes -
            Status Implementation in progress [ 10016 ] Dev Paused [ 10017 ]
            Khaled Khalil made changes -
            Labels FN
            Abir Messaikeh made changes -
            Component/s FN [ 16201 ]
            Hassan Abdine made changes -
            Assignee Sara Saddik [ ssaddik ] Khaled Khalil [ kkhalil ]
            Cancel

              People

              • Assignee:
                Khaled Khalil
                Reporter:
                Salem Dannawi
                Rejected By:
                Salem Dannawi
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Due:
                  Created:
                  Updated:
                  Planned Start:
                  Planned End:

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