Details

    • Customer:
      OMAN-Tel
    • Severity:
      Minor
    • Classification:
      Req. Tuning

      Description

      While the below subscriber has a valid service trail , NEP is not passing the exchange code in the request to FFMS, hence the order creation in FFMS is failing for the past

      Please do not add the exchange in service trail lookup , the logic for fetching the exchange code for fiber trail should be corrected.

      2024-11-04 22:40:35.488 [quartzScheduler_Worker-1] DEBUG o.a.h.i.c.PoolingHttpClientConnectionManager - Connection released: [id: 7381][route:

      {s}

      ->[total kept alive: 1; route allocated: 1 of 50; total allocated: 1 of 1000]" class="external-link" rel="nofollow">https://ngoss-fn-api.omantel.om:443][total kept alive: 1; route allocated: 1 of 50; total allocated: 1 of 1000]
      2024-11-04 22:40:35.494 [quartzScheduler_Worker-1] INFO c.m.n.c.workflow.soap.SoapDelegate - XML response >>> <soap:Envelope xmlns:soap=http://schemas.xmlsoap.org/soap/envelope/><soap:Body><ns2:getFfmsNetworkDetailsResponse xmlns:ns2=http://server.api.nep.mobinets.com/><return><NETWORKDETAILS>
      <ACCESS_NODE_NAME>SAL4_02_MA5600T_OLT</ACCESS_NODE_NAME>
      <ACCESS_NODE_TYPE>OLT</ACCESS_NODE_TYPE>
      <AN_SEC_SIDE_SPLITTER_PORT>ONT 14/15</AN_SEC_SIDE_SPLITTER_PORT>
      <AP_NO>0008</AP_NO>
      <AP_SEC_SIDE_SPLITTER_PORT>1-1</AP_SEC_SIDE_SPLITTER_PORT>
      <CABINET>071S</CABINET>
      <DPOINT>0008</DPOINT>
      <DROP_SIDE_SPLITTER_PORT></DROP_SIDE_SPLITTER_PORT>
      <EXCHANGE_CABLE_PAIR></EXCHANGE_CABLE_PAIR>
      <FDH_NO>071S</FDH_NO>
      <FDH_SEC_SIDE_SPLITTER_PORT>ONT 14/15</FDH_SEC_SIDE_SPLITTER_PORT>
      <GPON_PORT>1/0/3/0/3</GPON_PORT>
      <LINE_STATUS>ACTIVE</LINE_STATUS>
      <MOTHER_EXC></MOTHER_EXC>
      <NEW_EQN>B0/3/3</NEW_EQN>
      <OLD_EQN>0-3-3|B0-3-3</OLD_EQN>
      <PREV_NEW_EQN></PREV_NEW_EQN>
      <PREV_OLD_EQN></PREV_OLD_EQN>
      <PREV_PHONE_NO></PREV_PHONE_NO>
      <PRIMARY_SIDE_CABINET_PORT></PRIMARY_SIDE_CABINET_PORT>
      <PRIMARY_SIDE_SPLITTER_PORT>OLT 14/1</PRIMARY_SIDE_SPLITTER_PORT>
      <REGION></REGION>
      <SECONDARY_SIDE_CABINET_PORT></SECONDARY_SIDE_CABINET_PORT>
      <SECONDARY_SIDE_DP_PORT></SECONDARY_SIDE_DP_PORT>
      <SPLICING_ODF_PORT>2-5</SPLICING_ODF_PORT>
      <SPLITTING_ODF_PORT>2-5</SPLITTING_ODF_PORT>
      <TERMINATION_ODF_PORT>12-10</TERMINATION_ODF_PORT>
      </NETWORKDETAILS></return></ns2:getFfmsNetworkDetailsResponse></soap:Body></soap:Envelope>

      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TASK_TYPE>CPE INSTALLATION</TASK_TYPE>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "</JOB>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "<JOB>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <COMPLETED_BY></COMPLETED_BY>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <COMPLETED_ON></COMPLETED_ON>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <SLNO>2</SLNO>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TASK_ID>10</TASK_ID>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TASK_ROWID></TASK_ROWID>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TASK_TYPE>ADSL - Switch</TASK_TYPE>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "</JOB>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "<JOB>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <COMPLETED_BY></COMPLETED_BY>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <COMPLETED_ON></COMPLETED_ON>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <SLNO>3</SLNO>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TASK_ID>38</TASK_ID>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TASK_ROWID></TASK_ROWID>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TASK_TYPE>Create Subscriber Account in Radius</TASK_TYPE>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "</JOB>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "</JOBDETAILS>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "<NETWORKDETAILS>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <ACCESS_NODE_NAME>SAL4_02_MA5600T_OLT</ACCESS_NODE_NAME>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <ACCESS_NODE_TYPE>OLT</ACCESS_NODE_TYPE>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <AN_SEC_SIDE_SPLITTER_PORT>ONT 14/15</AN_SEC_SIDE_SPLITTER_PORT>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <AP_NO>0008</AP_NO>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <AP_SEC_SIDE_SPLITTER_PORT>1-1</AP_SEC_SIDE_SPLITTER_PORT>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <CABINET>071S</CABINET>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <DPOINT>0008</DPOINT>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <DROP_SIDE_SPLITTER_PORT></DROP_SIDE_SPLITTER_PORT>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <EXCHANGE_CABLE_PAIR></EXCHANGE_CABLE_PAIR>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <FDH_NO>071S</FDH_NO>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <FDH_SEC_SIDE_SPLITTER_PORT>ONT 14/15</FDH_SEC_SIDE_SPLITTER_PORT>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <GPON_PORT>1/0/3/0/3</GPON_PORT>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <LINE_STATUS>ACTIVE</LINE_STATUS>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <MOTHER_EXC></MOTHER_EXC>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <NEW_EQN>B0/3/3</NEW_EQN>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <OLD_EQN>0-3-3|B0-3-3</OLD_EQN>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <PREV_NEW_EQN></PREV_NEW_EQN>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <PREV_OLD_EQN></PREV_OLD_EQN>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <PREV_PHONE_NO></PREV_PHONE_NO>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <PRIMARY_SIDE_CABINET_PORT></PRIMARY_SIDE_CABINET_PORT>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <PRIMARY_SIDE_SPLITTER_PORT>OLT 14/1</PRIMARY_SIDE_SPLITTER_PORT>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <REGION></REGION>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <SECONDARY_SIDE_CABINET_PORT></SECONDARY_SIDE_CABINET_PORT>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <SECONDARY_SIDE_DP_PORT></SECONDARY_SIDE_DP_PORT>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <SPLICING_ODF_PORT>2-5</SPLICING_ODF_PORT>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <SPLITTING_ODF_PORT>2-5</SPLITTING_ODF_PORT>[\n]"
      2024-11-04 22:40:37.752 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> " <TERMINATION_ODF_PORT>12-10</TERMINATION_ODF_PORT>[\n]"
      2024-11-04 22:40:37.753 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "</NETWORKDETAILS>[\n]"
      2024-11-04 22:40:37.753 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 >> "</FIELDWORKORDER>"
      2024-11-04 22:40:37.757 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 << "HTTP/1.1 200 OK[\r][\n]"
      2024-11-04 22:40:37.757 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 << "Transfer-Encoding: chunked[\r][\n]"
      2024-11-04 22:40:37.757 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 << "Content-Type: application/xml; charset=utf-8[\r][\n]"
      2024-11-04 22:40:37.757 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 << "Server: Kestrel[\r][\n]"
      2024-11-04 22:40:37.757 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 << "X-Content-Type-Options: nosniff[\r][\n]"
      2024-11-04 22:40:37.757 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 << "Date: Mon, 04 Nov 2024 18:40:37 GMT[\r][\n]"
      2024-11-04 22:40:37.757 [quartzScheduler_Worker-1] DEBUG org.apache.http.wire - http-outgoing-7320 << "[\r][\n]"

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Opened Opened Registered Registered
        17s 1 Salem Dannawi 18/Nov/24 5:57 AM
        Registered Registered Customer Contacted Customer Contacted
        3s 1 Salem Dannawi 18/Nov/24 5:57 AM
        Customer Contacted Customer Contacted L1 In Progress L1 In Progress
        2s 1 Salem Dannawi 18/Nov/24 5:57 AM
        L1 In Progress L1 In Progress L3 In Progress L3 In Progress
        5s 1 Salem Dannawi 18/Nov/24 5:57 AM
        L3 In Progress L3 In Progress Implementation in progress Implementation in progress
        27d 7h 3m 1 Hassan Abdine 15/Dec/24 1:01 PM
        Implementation in progress Implementation in progress Dev Paused Dev Paused
        3d 2h 7m 1 Khaled Khalil 18/Dec/24 3:09 PM

          People

          • Assignee:
            Khaled Khalil
            Reporter:
            Salem Dannawi
            Rejected By:
            Salem Dannawi
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Planned Start:
              Planned End:

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