Details
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Type:
Bug
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Status:
Need More Info
(View Workflow)
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Priority:
Normal
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Resolution: Unresolved
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Component/s: Financial
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Labels:None Labels
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Customer:Zain Iraq
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Product:NEP
Description
Kindly support to check the duplicates in Passive Unmapped While in the Inventory they are not duplicates.
Attachments
Activity
- All
- Comments
- Work Log
- History
- Activity
- Links Hierarchy
- Transitions
- Trace
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- Time Spent:
- 1 hour, 6 minutes
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Checked the log and shred with L3 as per request.
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- Time Spent:
- 2 hours
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Validate the isseu and raised with L3 team
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- Time Spent:
- 1 hour
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Patch applied on Iraq test platform.
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- Time Spent:
- 1 hour
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Checked with customer and provide feedback to L3
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- Time Spent:
- 30 minutes
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Asked L2 to deploy the patch .702
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- Time Spent:
- 2 hours, 30 minutes
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Testing patch .702 and found issue raised with L2 team first
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- Time Spent:
- 3 hours, 30 minutes
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Did testing and raise concern with Manjit , manjit fix the same and try to do testing again found issue
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- Time Spent:
- 2 hours, 30 minutes
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Testing the patch .702
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- Time Spent:
- 4 hours
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Testing done and document made
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- Time Spent:
- 3 hours, 30 minutes
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Customer raised email check and found issue raised with L3 with the doc and snippet
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- Time Spent:
- 2 hours, 30 minutes
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Did try to do testing .702 but getting issue on WF and admin portal
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- Time Spent:
- 1 hour, 30 minutes
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Provide pending patches detail also asked customer for the manual change in FR
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- Time Spent:
- 2 hours, 30 minutes
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Made MOP and shared with cybermak team along with patches.
