Details

    • Customer:
      Zain Iraq
    • Product:
      NEP

      Description

      Kindly support to check the duplicates in Passive Unmapped While in the Inventory they are not duplicates.

        Activity

        Abir Messaikeh made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2025-12-31 24:00 (milestone: set planned start date to due date)
        Planned End 2025-12-31 24:00 (milestone: set planned end date to due date)
        Hide
        Bessem Manita added a comment -

        Dear Daljeet,
        Kindly apply the attached script to delete the duplicated items from the unmapped report as a workaround.
        Attached script should be applied after LS-849.
        BR,

        Show
        Bessem Manita added a comment - Dear Daljeet, Kindly apply the attached script to delete the duplicated items from the unmapped report as a workaround. Attached script should be applied after LS-849 . BR,
        Bessem Manita made changes -
        Attachment delete_from_unmapped.txt [ 125121 ]
        Bessem Manita made changes -
        Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
        Bessem Manita made changes -
        Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
        Assignee Khaled Khalil [ kkhalil ] Bessem Manita [ bmanita ]
        Manjit Kumar logged work - 31/Dec/25 12:00 AM
        • Time Spent:
          1 hour, 6 minutes
           

          Checked the log and shred with L3 as per request.

        Daljeet Singh Virdi logged work - 31/Dec/25 12:00 AM
        • Time Spent:
          2 hours
           

          Validate the isseu and raised with L3 team

        Manjit Kumar made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 1 hour, 6 minutes [ 3960 ]
        Worklog Id 287819 [ 287819 ]
        Manjit Kumar made changes -
        Baseline Start 2025-12-31 24:00 (set baseline based of initial work logging)
        Baseline End 2025-12-31 24:00 (set baseline based of initial work logging)
        Hide
        Bessem Manita added a comment -

        Dear Daljeet,
        Attached is the list of duplicated serial numbers in FR.
        Kindly review this with the customer and provide the valid data to clean it the duplicated items.
        Once the cleanup is completed, we will enable the database constraint to prevent any future duplication.
        BR,
        Bessem

        Show
        Bessem Manita added a comment - Dear Daljeet, Attached is the list of duplicated serial numbers in FR. Kindly review this with the customer and provide the valid data to clean it the duplicated items. Once the cleanup is completed, we will enable the database constraint to prevent any future duplication. BR, Bessem
        Bessem Manita made changes -
        Status Implementation in progress [ 10016 ] Need More Info [ 10011 ]
        Assignee Bessem Manita [ bmanita ] Abir Messaikeh [ amessaikeh ]
        Bessem Manita made changes -
        Attachment duplicated_SN.xlsx [ 125304 ]
        Manjit Kumar logged work - 05/Jan/26 12:00 AM
        • Time Spent:
          1 hour
           

          Patch applied on Iraq test platform.

        Daljeet Singh Virdi logged work - 05/Jan/26 12:00 AM
        • Time Spent:
          1 hour
           

          Checked with customer and provide feedback to L3

        Daljeet Singh Virdi logged work - 05/Jan/26 12:00 AM
        • Time Spent:
          30 minutes
           

          Asked L2 to deploy the patch .702

        Daljeet Singh Virdi made changes -
        Time Spent 1 hour, 6 minutes [ 3960 ] 3 hours, 6 minutes [ 11160 ]
        Worklog Id 288026 [ 288026 ]
        Manjit Kumar made changes -
        Time Spent 3 hours, 6 minutes [ 11160 ] 4 hours, 6 minutes [ 14760 ]
        Worklog Id 288113 [ 288113 ]
        Daljeet Singh Virdi logged work - 07/Jan/26 12:00 AM
        • Time Spent:
          2 hours, 30 minutes
           

          Testing patch .702 and found issue raised with L2 team first

        Daljeet Singh Virdi logged work - 08/Jan/26 12:00 AM
        • Time Spent:
          4 hours
           

          Testing .702

        Daljeet Singh Virdi logged work - 11/Jan/26 12:00 AM
        • Time Spent:
          3 hours, 30 minutes
           

          Did testing and raise concern with Manjit , manjit fix the same and try to do testing again found issue

        Daljeet Singh Virdi logged work - 12/Jan/26 12:00 AM
        • Time Spent:
          2 hours, 30 minutes
           

          Testing the patch .702

        Daljeet Singh Virdi logged work - 13/Jan/26 12:00 AM
        • Time Spent:
          4 hours
           

          Testing done and document made

        Daljeet Singh Virdi logged work - 14/Jan/26 12:00 AM
        • Time Spent:
          3 hours, 30 minutes
           

          Customer raised email check and found issue raised with L3 with the doc and snippet

        Daljeet Singh Virdi logged work - 14/Jan/26 12:00 AM - edited
        • Time Spent:
          2 hours, 30 minutes
           

          Did try to do testing .702 but getting issue on WF and admin portal

        Daljeet Singh Virdi logged work - 15/Jan/26 12:00 AM - edited
        • Time Spent:
          1 hour, 30 minutes
           

          Provide pending patches detail also asked customer for the manual change in FR

        Manjit Kumar logged work - 19/Jan/26 12:00 AM
        • Time Spent:
          2 hours, 30 minutes
           

          Made MOP and shared with cybermak team along with patches.

        Daljeet Singh Virdi made changes -
        Time Spent 4 hours, 6 minutes [ 14760 ] 1 day, 6 minutes [ 29160 ]
        Worklog Id 289127 [ 289127 ]
        Daljeet Singh Virdi made changes -
        Time Spent 1 day, 6 minutes [ 29160 ] 1 day, 1 hour, 36 minutes [ 34560 ]
        Worklog Id 289129 [ 289129 ]
        Daljeet Singh Virdi made changes -
        Worklog Id 289129 [ 289129 ]
        Daljeet Singh Virdi made changes -
        Time Spent 1 day, 1 hour, 36 minutes [ 34560 ] 1 day, 5 hours, 6 minutes [ 47160 ]
        Worklog Id 289132 [ 289132 ]
        Daljeet Singh Virdi made changes -
        Time Spent 1 day, 5 hours, 6 minutes [ 47160 ] 1 day, 7 hours, 36 minutes [ 56160 ]
        Worklog Id 289133 [ 289133 ]
        Daljeet Singh Virdi made changes -
        Worklog Id 289133 [ 289133 ]
        Daljeet Singh Virdi made changes -
        Time Spent 1 day, 7 hours, 36 minutes [ 56160 ] 2 days, 2 hours, 6 minutes [ 65160 ]
        Worklog Id 289139 [ 289139 ]
        Daljeet Singh Virdi made changes -
        Time Spent 2 days, 2 hours, 6 minutes [ 65160 ] 2 days, 5 hours, 36 minutes [ 77760 ]
        Worklog Id 289141 [ 289141 ]
        Daljeet Singh Virdi made changes -
        Time Spent 2 days, 5 hours, 36 minutes [ 77760 ] 3 days, 6 minutes [ 86760 ]
        Worklog Id 289146 [ 289146 ]
        Daljeet Singh Virdi made changes -
        Time Spent 3 days, 6 minutes [ 86760 ] 3 days, 4 hours, 6 minutes [ 101160 ]
        Worklog Id 289148 [ 289148 ]
        Daljeet Singh Virdi made changes -
        Time Spent 3 days, 4 hours, 6 minutes [ 101160 ] 3 days, 6 hours, 36 minutes [ 110160 ]
        Worklog Id 289150 [ 289150 ]
        Daljeet Singh Virdi made changes -
        Remaining Estimate 0 minutes [ 0 ] 2 hours, 30 minutes [ 9000 ]
        Time Spent 3 days, 6 hours, 36 minutes [ 110160 ] 3 days, 4 hours, 6 minutes [ 101160 ]
        Worklog Id 289150 [ 289150 ]
        Worklog Time Spent 2 hours, 30 minutes [ 9000 ]
        Daljeet Singh Virdi made changes -
        Remaining Estimate 2 hours, 30 minutes [ 9000 ] 1 hour, 30 minutes [ 5400 ]
        Time Spent 3 days, 4 hours, 6 minutes [ 101160 ] 3 days, 5 hours, 6 minutes [ 104760 ]
        Worklog Id 289157 [ 289157 ]
        Daljeet Singh Virdi made changes -
        Remaining Estimate 1 hour, 30 minutes [ 5400 ] 1 hour [ 3600 ]
        Time Spent 3 days, 5 hours, 6 minutes [ 104760 ] 3 days, 5 hours, 36 minutes [ 106560 ]
        Worklog Id 289161 [ 289161 ]
        Manjit Kumar made changes -
        Remaining Estimate 1 hour [ 3600 ] 0 minutes [ 0 ]
        Time Spent 3 days, 5 hours, 36 minutes [ 106560 ] 4 days, 6 minutes [ 115560 ]
        Worklog Id 289170 [ 289170 ]
        Hide
        Abir Messaikeh added a comment -

        Serial reported to customer to clean and awaiting cybermak response

        Show
        Abir Messaikeh added a comment - Serial reported to customer to clean and awaiting cybermak response
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Dev Scheduled Dev Scheduled
        1h 15m 1 Bessem Manita 30/Dec/25 1:44 PM
        Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
        4s 1 Bessem Manita 30/Dec/25 1:44 PM
        Implementation in progress Implementation in progress Need More Info Need More Info
        2d 19h 9m 1 Bessem Manita 02/Jan/26 8:54 AM
        Subversion JIRA

        Links Hierarchy

         Documentation

        Invalid license: EXPIRED

          People

          • Assignee:
            Abir Messaikeh
            Reporter:
            Abir Messaikeh
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Planned Start:
              Planned End:
              Actual Start:
              Date of Baselining:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 4 days, 6 minutes
              4d 6m

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