L3 Support
  1. L3 Support
  2. LS-857

Zain KW | Unmapped and FR sync issue

        Details

        • Customer:
          Zain Kuwait

          Description

          Please attached issue reported by the customer ,
          items are available in Unmapped Passive - despite of being capitalized.

          Pl find the attachment with all the snippet

          1. Microsoft Word
            Zain KW FR sync issue.docx
            32 kB
            Daljeet Singh Virdi
          2. Text File
            clean_up_unmapped.txt
            0.2 kB
            Bessem Manita
          3. Text File
            delete_unmapped_asset.txt
            0.1 kB
            Bessem Manita
          1. Screenshot 2026-01-05 162034.png
            115 kB

            Activity

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            Bessem Manita added a comment -

            Dear Daljeet,
            Same scenario, passive node is coming with two different SN. Please apply attached script to remove asset from unmapped.

            Show
            Bessem Manita added a comment - Dear Daljeet, Same scenario, passive node is coming with two different SN. Please apply attached script to remove asset from unmapped.
            Hide
            Permalink
            Daljeet Singh Virdi added a comment -

            Patch has been deployed on prod .702

            Show
            Daljeet Singh Virdi added a comment - Patch has been deployed on prod .702
            Cancel

              People

              • Assignee:
                Daljeet Singh Virdi
                Reporter:
                Daljeet Singh Virdi
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