Details

    • Customer:
      Airtel India
    • Defect Category:
      Implementation

      Description

      Please find attached the list of cells from the KK circle. We noticed that these cells were present in the XML dated 26-01 as well as in the NEP report. However, the latest 4G cell report reflects an insert date of 03-02 for these cells. We need to verify whether the cells were deleted in between and then reinserted with this new insert date.

      Cell- KK_E_T1_OM_GLB227C_C

      Issue Links

        Activity

        Subversion JIRA

        Links Hierarchy

         Documentation

        Invalid license: EXPIRED

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Need More Info Need More Info
        25d 18h 44m 1 Srishti Kashyap 02/Mar/26 10:45 AM
        Need More Info Need More Info Open Bug Open Bug
        14d 20h 12m 1 Priyasha Tiwari 17/Mar/26 6:57 AM
        Open Bug Open Bug Dev Scheduled Dev Scheduled
        7d 21h 29m 1 Srishti Kashyap 25/Mar/26 4:27 AM
        Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
        11s 1 Srishti Kashyap 25/Mar/26 4:27 AM
        Implementation in progress Implementation in progress To Be Released To Be Released
        20s 1 Srishti Kashyap 25/Mar/26 4:27 AM
        To Be Released To Be Released Ready for QA Ready for QA
        3h 43m 1 Khaled Khalil 25/Mar/26 8:11 AM
        Ready for QA Ready for QA QA In Progress QA In Progress
        14d 21h 1 Priyasha Tiwari 09/Apr/26 6:11 AM
        QA In Progress QA In Progress Closed Closed
        10s 1 Priyasha Tiwari 09/Apr/26 6:11 AM
        Priyasha Tiwari made changes -
        Status QA In Progress [ 10015 ] Closed [ 6 ]
        Resolution Fixed [ 1 ]
        Hide
        Priyasha Tiwari added a comment -

        OK

        Show
        Priyasha Tiwari added a comment - OK
        Priyasha Tiwari made changes -
        Status Ready for QA [ 10023 ] QA In Progress [ 10015 ]
        Basant Kumar made changes -
        Time Spent 4 days, 4 hours [ 129600 ] 4 days, 5 hours [ 133200 ]
        Worklog Id 295820 [ 295820 ]
        Basant Kumar made changes -
        Time Spent 4 days, 3 hours [ 126000 ] 4 days, 4 hours [ 129600 ]
        Worklog Id 295813 [ 295813 ]
        Priyasha Tiwari made changes -
        Time Spent 3 days, 7 hours [ 111600 ] 4 days, 3 hours [ 126000 ]
        Worklog Id 295610 [ 295610 ]
        Abir Messaikeh made changes -
        Link This issue relates to LS-589 [ LS-589 ]
        Khaled Khalil made changes -
        Status To Be Released [ 10400 ] Ready for QA [ 10023 ]
        Assignee Srishti Kashyap [ skashyap ] Priyasha Tiwari [ ptiwari ]
        Srishti Kashyap made changes -
        Time Spent 3 days, 1 hour [ 90000 ] 3 days, 7 hours [ 111600 ]
        Worklog Id 295218 [ 295218 ]
        Srishti Kashyap made changes -
        Time Spent 2 days, 3 hours, 30 minutes [ 70200 ] 3 days, 1 hour [ 90000 ]
        Worklog Id 295217 [ 295217 ]
        Srishti Kashyap made changes -
        Status Implementation in progress [ 10016 ] To Be Released [ 10400 ]
        Defect Category Implementation [ 11210 ]
        Dev Verification Done Unit Testing,Code Review [ 10701, 10702 ]
        Srishti Kashyap made changes -
        Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
        Srishti Kashyap made changes -
        Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
        Hide
        Srishti Kashyap added a comment -

        released build 3.7.71.570 containing deletion changes.
        The issue occurred because some cells failed during the update process due to an error . When this happened, those cells were not marked as successfully processed in the system. Later, during the cleanup step, the system compared existing cells with the processed ones and treated these unmarked cells as missing. As a result, they were considered for deletion and removed.

        Show
        Srishti Kashyap added a comment - released build 3.7.71.570 containing deletion changes. The issue occurred because some cells failed during the update process due to an error . When this happened, those cells were not marked as successfully processed in the system. Later, during the cleanup step, the system compared existing cells with the processed ones and treated these unmarked cells as missing. As a result, they were considered for deletion and removed.
        Priyasha Tiwari logged work - 24/Mar/26 12:00 AM
        • Time Spent:
          4 hours
           

          RCA on cell deletion and validating this issue with other circle as well

        Srishti Kashyap logged work - 24/Mar/26 12:00 AM
        • Time Spent:
          6 hours
           

          fixed the code for 2g,3g,4g,5g cell cannot test with kk xml as its not importing at local no access to vdi still committing change

        Basant Kumar logged work - 23/Mar/26 12:00 AM
        • Time Spent:
          1 hour
           

          we have generated kk circle xml and shared

        Srishti Kashyap logged work - 23/Mar/26 12:00 AM
        • Time Spent:
          5 hours, 30 minutes
           

          checked the issue..req small xml..checking issue with temparing with local xml issue found of deletion

        Priyasha Tiwari made changes -
        Time Spent 1 day, 3 hours, 30 minutes [ 41400 ] 2 days, 3 hours, 30 minutes [ 70200 ]
        Worklog Id 294828 [ 294828 ]
        Priyasha Tiwari made changes -
        Attachment kk deletion issue error.png [ 130712 ]
        Priyasha Tiwari made changes -
        Attachment kk missing cell.png [ 127510 ]
        Basant Kumar logged work - 20/Mar/26 12:00 AM
        • Time Spent:
          1 hour
           

          i have shared kk circle logs

        Priyasha Tiwari logged work - 20/Mar/26 12:00 AM
        • Time Spent:
          1 day
           

          cell deletion data analysis and logs

        Priyasha Tiwari made changes -
        Status Need More Info [ 10011 ] Open Bug [ 10108 ]
        Priyasha Tiwari made changes -
        Attachment kk xml old.png [ 127511 ]
        Priyasha Tiwari made changes -
        Attachment kk latest xml.png [ 127512 ]
        Hide
        Priyasha Tiwari added a comment -

        hi as checked still some cell available in XML are getting deleted in kk circle, we need to check why is this happening again and again .. sample cell 4g KK_E_T1_OM_KAKLM1C_C,

        Show
        Priyasha Tiwari added a comment - hi as checked still some cell available in XML are getting deleted in kk circle, we need to check why is this happening again and again .. sample cell 4g KK_E_T1_OM_KAKLM1C_C,
        Priyasha Tiwari made changes -
        Attachment kk deletion dump ss.png [ 130518 ]
        Attachment kk nep insert date snap.png [ 130519 ]
        Attachment kk lte cell xml .png [ 130520 ]
        Priyasha Tiwari made changes -
        Assignee Priyasha Tiwari [ ptiwari ] Srishti Kashyap [ skashyap ]
        Srishti Kashyap made changes -
        Status Open Bug [ 10108 ] Need More Info [ 10011 ]
        Assignee Srishti Kashyap [ skashyap ] Priyasha Tiwari [ ptiwari ]
        Hide
        Srishti Kashyap added a comment -

        Hi Dear
        As checked the cells were deleted due to inventory changes deletion of cell not coming from xml. Also as checked between dates from 25 jan to 2 march the cells are not matching between xmls. please check at your end. Also as requested inventory changes have been reverted from the patch.

        Show
        Srishti Kashyap added a comment - Hi Dear As checked the cells were deleted due to inventory changes deletion of cell not coming from xml. Also as checked between dates from 25 jan to 2 march the cells are not matching between xmls. please check at your end. Also as requested inventory changes have been reverted from the patch.
        Srishti Kashyap made changes -
        Remaining Estimate 3 hours [ 10800 ] 0 minutes [ 0 ]
        Time Spent 5 hours [ 18000 ] 1 day, 3 hours, 30 minutes [ 41400 ]
        Worklog Id 292338 [ 292338 ]
        Sanju Yadav made changes -
        Remaining Estimate 1 hour, 6 minutes [ 3960 ] 3 hours [ 10800 ]
        Time Spent 6 hours, 54 minutes [ 24840 ] 5 hours [ 18000 ]
        Worklog Id 292154 [ 292154 ]
        Worklog Time Spent 1 hour, 54 minutes [ 6840 ]
        Sanju Yadav made changes -
        Remaining Estimate 3 hours [ 10800 ] 1 hour, 6 minutes [ 3960 ]
        Time Spent 5 hours [ 18000 ] 6 hours, 54 minutes [ 24840 ]
        Worklog Id 292154 [ 292154 ]
        Basant Kumar made changes -
        Remaining Estimate 4 hours [ 14400 ] 3 hours [ 10800 ]
        Time Spent 4 hours [ 14400 ] 5 hours [ 18000 ]
        Worklog Id 291039 [ 291039 ]
        Khaled Khalil made changes -
        Assignee Khaled Khalil [ kkhalil ] Srishti Kashyap [ skashyap ]
        Priyasha Tiwari made changes -
        Remaining Estimate 0 minutes [ 0 ] 4 hours [ 14400 ]
        Time Spent 1 day [ 28800 ] 4 hours [ 14400 ]
        Worklog Id 290703 [ 290703 ]
        Priyasha Tiwari made changes -
        Worklog Id 290703 [ 290703 ]
        Priyasha Tiwari made changes -
        Worklog Id 290703 [ 290703 ]
        Priyasha Tiwari made changes -
        Baseline Start 2026-02-05 24:00 (set baseline based of initial work logging)
        Baseline End 2026-02-05 24:00 (set baseline based of initial work logging)
        Priyasha Tiwari made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 1 day [ 28800 ]
        Worklog Id 290703 [ 290703 ]
        Srishti Kashyap logged work - 05/Feb/26 12:00 AM
        • Time Spent:
          6 hours, 30 minutes
           

          worked checked the logs for deleted cells requested xml for comparison checking db...deletion of cell taking place finally removing changes released in patch 546 and 555 as requested by telco

        Basant Kumar logged work - 05/Feb/26 12:00 AM
        • Time Spent:
          1 hour
           

          shared logs from KK circle

        Priyasha Tiwari made changes -
        Description Hi Srishti, list of cell from KK circle attached , here we observed that these cells were there in the XML and NEP report as checked in 26-01 XML and as per the todays report the cell insert date is showing as 03-02. So we need to check whether this cell got deleted in between and then reinserted with this insert date .

        Cell- KK_E_T1_OM_GLB227C_C
        Please find attached the list of cells from the KK circle. We noticed that these cells were present in the XML dated 26-01 as well as in the NEP report. However, the latest 4G cell report reflects an insert date of 03-02 for these cells. We need to verify whether the cells were deleted in between and then reinserted with this new insert date.

        Cell- KK_E_T1_OM_GLB227C_C
        Priyasha Tiwari made changes -
        Labels nep_dev
        Priyasha Tiwari made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2026-02-05 24:00 (milestone: set planned start date to due date)
        Planned End 2026-02-05 24:00 (milestone: set planned end date to due date)
        Priyasha Tiwari logged work - 02/Feb/26 12:00 AM - edited
        • Time Spent:
          4 hours
           

          ANALYSING THE BUG FROM ALL ASPECT, INTERNAL CALL AND CALL WITH CUSTOMER

          People

          • Assignee:
            Priyasha Tiwari
            Reporter:
            Priyasha Tiwari
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

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              Remaining:
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              Time Spent - 4 days, 5 hours
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