L3 Support
  1. L3 Support
  2. LS-990

Physical Report Is Opening With "Null"

        Details

        • Customer:
          Ooreedo Tunisia

          Description

          Dear @Khaled Khalil,

          Could you please assign a NEP-DEV resource to check & fix below issue on immediate basis:

          XML File: 2026-03-09-02.21.53_Ooredoo
          Import Date: 10-03-2026
          Server logs: Integration will share here

          1- While I am going to open any physical report like inventory/cabinet/shelf/board it is showing “null report”.

          SS attached.

          @Basant Kumar please share server logs from .102 of today date.

          Best regards,
          Indrasan

          1. File
            2026-03-09-02.21.53_Ooredoo.rar
            12.74 MB
            Indrasan Yadav
          2. File
            server.log_11-03.tgz
            1.77 MB
            Indrasan Yadav
          3. File
            server.log.tgz
            2.40 MB
            Indrasan Yadav
          1. Null Report.png
            171 kB
          2. Screenshot 2026-03-10 140448.png
            217 kB
          3. SS-1.png
            87 kB
          4. SS-2.png
            68 kB

            Activity

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            Permalink
            Marwan Kanaan logged work - 10/Mar/26 12:00 AM
            • Time Spent:
              1 hour
               

              investigate

            Permalink
            Basant Kumar logged work - 11/Mar/26 12:00 AM - edited
            • Time Spent:
              1 hour
               

              i have shared logs from 102

            Permalink
            Indrasan Yadav logged work - 11/Mar/26 12:00 AM
            • Time Spent:
              2 hours
               

              Requested to integration to deploy the given patch then checked data after deployed. It was fixed but when reimported the same xml again faced same issue then contacted to Marwan and raised another JIRA to Hassan as he suggested.

            Permalink
            Marwan Kanaan logged work - 11/Mar/26 12:00 AM - edited
            • Time Spent:
              7 hours
               

              fixing the issue

            Permalink
            Basant Kumar logged work - 11/Mar/26 12:00 AM - edited
            • Time Spent:
              1 hour
               

              shared logs from 102

            Permalink
            Basant Kumar logged work - 12/Mar/26 12:00 AM
            • Time Spent:
              2 hours
               

              NEP patch Build 3.7.0.1437 deployed on .102

            Cancel

              People

              • Assignee:
                Indrasan Yadav
                Reporter:
                Indrasan Yadav
              • Votes:
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                Watchers:
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