Dear @Khaled Khalil,
I hope this email finds you well.
I am reaching out to request your support in assigning a DEV resource to investigate an issue where specific shelf types are not found within the possible shelves for certain cabinet types, even though the data is available in NEP. Below are the details for your reference:
Environment Details:
• Environment: NEP (.14)
• Imported XML: 2024-11-22-10.34.50_ZainKsa
(The XML will share over the teams as unable to attached to the corresponding JIRA & mail due to size issue.)
Error Types:
1. Shelf Type: DRHX is not found within the possible shelves for Cabinet Type: Virtual Cabinet for SRanBs: XYZ
2. Shelf Type: DCU3900 is not found within the possible shelves for Cabinet Type: Virtual Cabinet for SRanBs: ABC
3. Shelf Type: BBU3900 is not found within the possible shelves for Cabinet Type: BTS5900L for SRanBs: 123
4. Shelf Type: DCU3910 is not found within the possible shelves for Cabinet Type: Virtual Cabinet for SRanBs: 1234
5. Cannot find Shelf Type for Cabinet Type: BTS3900 for SRanBs: KBR0163-WDM
Supporting Information:
• NEP Error Snippet:
NEP Catalogue Snippet:
Could you kindly prioritize this issue and assign a DEV resource to investigate further? Let me know if any additional details are required.
Thank you for your prompt attention and support.
Best regards,
Indrasan
We are now closing this child JIRA as it pertains to an individual issue.
As suggested by @Ahad, all code commit JIRAs will be covered under the parent JIRA.