Details

    • Customer:
      Zain KSA 3.X

      Description

      We have tried to import the XML in NEP .14 server, but not imported & its going end up in just 7 min.

      Further we have checked error report, NE ID wrong format error is showing as shown in below.

      Kindly get check & resolve the issue, error report & XML attached for your reference.

        Activity

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        Azmat Ali added a comment -

        Dear Khalid,

        Please assign this ticket to someone to get check the same.

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        Azmat Ali added a comment - Dear Khalid, Please assign this ticket to someone to get check the same.
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        Mustapha Al-Hage added a comment -

        Dear Azmat,

        This error occurred because the NE ID format was incorrect based on the validation. However, the validation has been removed, as was previously done in OMANTEL.

        Patch is needed: 3.7.1.633.

        Moreover, make sure to check NEID checkbox in the catalog before importing.

        Regards,
        Mustapha Al Hage

        Show
        Mustapha Al-Hage added a comment - Dear Azmat, This error occurred because the NE ID format was incorrect based on the validation. However, the validation has been removed, as was previously done in OMANTEL. Patch is needed: 3.7.1.633. Moreover, make sure to check NEID checkbox in the catalog before importing. Regards, Mustapha Al Hage
        Hide
        Azmat Ali added a comment -

        Now issue has been resolved

        Show
        Azmat Ali added a comment - Now issue has been resolved

          People

          • Assignee:
            Azmat Ali
            Reporter:
            Azmat Ali
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