ACE
  1. ACE
  2. ACE-320

FBB/OBB Request status issue

        Details

        • Type: Bug Bug
        • Status: Rejected Rejected (View Workflow)
        • Priority: Normal Normal
        • Resolution: Cancelled
        • Affects Version/s: None
        • Fix Version/s: None
        • Component/s: SRD
        • Labels:
        • Customer:
          Mobinets

          Description

          I have created FBB request,
          When I have selected OBB solution in service resources and save it,
          the request status will go directly to BOQ_COMPLETED, while the OBB milestone is activated as shown in snapshot attached but the request is not updated OBB task, it has gone to GTM directly.
          Please advise
          request 1611253

            Activity

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            Ayed Bada added a comment -

            After checking this behavior on other environments and analyzing both the logs and the process flow, I found that there is a business rule in the SRD_FEASIBILITY_ACCEPTANCE process.
            When the selectedSolution is "OBB", the process is designed to move directly to BOQ_COMPLETED, which explains why it goes to GTM immediately without passing through the CONFIRM_SOLUTION human task.
            If this is not the expected behavior, I can remove this business rule from the process.

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            Ayed Bada added a comment - After checking this behavior on other environments and analyzing both the logs and the process flow, I found that there is a business rule in the SRD_FEASIBILITY_ACCEPTANCE process. When the selectedSolution is "OBB", the process is designed to move directly to BOQ_COMPLETED, which explains why it goes to GTM immediately without passing through the CONFIRM_SOLUTION human task. If this is not the expected behavior, I can remove this business rule from the process.
            Cancel

              People

              • Assignee:
                Salem Dannawi
                Reporter:
                Salem Dannawi
                Rejected By:
                Khaled Khalil
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

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