[LS-1043] RE: Cancelled Order Enhancement -Stagging Created: 01/Apr/26 Updated: 15/Apr/26 Due: 30/Apr/26 Resolved: 15/Apr/26 |
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| Status: | Closed |
| Project: | L3 Support |
| Component/s: | FN |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | CR | Priority: | Normal |
| Reporter: | Shamim Ahmed | Assignee: | Shamim Ahmed |
| Resolution: | Fixed | Votes: | 0 |
| Labels: | None | ||
| Σ Remaining Estimate: | Not Specified | Remaining Estimate: | Not Specified |
| Σ Time Spent: | Not Specified | Time Spent: | Not Specified |
| Σ Original Estimate: | Not Specified | Original Estimate: | Not Specified |
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| Customer: |
OMAN-Tel
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| Severity: | Minor | ||||||||||||||||||||
| Product: | NEP |
| Description |
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Dear @Ayed Bada, During SIT testing on the staging platform, we observed that orders are moving to "History" even after NEP receives an error response from Arbor during cancellation. The SIT team has requested that these orders be interrupted instead, based on the specific Arbor response shown below. As discussed, we will ask the OT to raise a GTM or CR, as this change is considered an enhancement. <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"> <NS1:Envelope xmlns:NS1="http://schemas.xmlsoap.org/soap/envelope/"> Thank U!!! |
| Comments |
| Comment by Ayed Bada [ 02/Apr/26 ] |
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for this enhancement, the order will now move to status “Interrupted” instead of being moved to history with “Cancelled” status. |
| Comment by Abir Messaikeh [ 14/Apr/26 ] |
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Tested on Staging |
| Comment by Abir Messaikeh [ 15/Apr/26 ] |
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New process applied on PROD |