RE: Cancelled Order Enhancement -Stagging (LS-1043)

[LS-1044] RE: Cancelled Order Enhancement -Stagging Requirements Writing Created: 01/Apr/26  Updated: 01/Apr/26  Due: 30/Apr/26

Status: Open Bug
Project: L3 Support
Component/s: FN
Affects Version/s: None
Fix Version/s: None

Type: Technical task Priority: Normal
Reporter: Abir Messaikeh Assignee: Khaled Khalil
Resolution: Unresolved Votes: 0
Labels: None
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Customer:
OMAN-Tel
Planned Start:
Planned End:
Severity: Minor
Product: NEP

 Description   

Dear @Ayed Bada,

During SIT testing on the staging platform, we observed that orders are moving to "History" even after NEP receives an error response from Arbor during cancellation.

The SIT team has requested that these orders be interrupted instead, based on the specific Arbor response shown below.

As discussed, we will ask the OT to raise a GTM or CR, as this change is considered an enhancement.

<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
<SOAP-ENV:Header />
<SOAP-ENV:Body>
<ns3:CancelOrderRequest xmlns:ns3="http://omantel.om/ordermanagementservice">
<OT_EAI_HEADER>
<MsgFormat>CancelOrder.Req</MsgFormat>
<MsgVersion>0000</MsgVersion>
<RequestorId>ARBOR</RequestorId>
<RequestorChannelId>WS</RequestorChannelId>
<RequestorUserId>ARBOR</RequestorUserId>
<RequestorLanguage>E</RequestorLanguage>
<RequestorSecurityInfo>Eai</RequestorSecurityInfo>
<EaiReference>0</EaiReference>
<ReturnCode>0000</ReturnCode>
</OT_EAI_HEADER>
<Request>
<chgWho>v6272498</chgWho>
<orderId>91409551</orderId>
<itemId>520319366</itemId>
</Request>
</ns3:CancelOrderRequest>
</SOAP-ENV:Body>
</SOAP-ENV:Envelope>

<NS1:Envelope xmlns:NS1="http://schemas.xmlsoap.org/soap/envelope/">
<NS1:Body>
<NS2:cancelOrderResponse xmlns:NS2="http://omantel.om/ordermanagementservice">
<OT_EAI_HEADER>
<MsgFormat>CancelOrder.Req</MsgFormat>
<MsgVersion>0000</MsgVersion>
<RequestorId>ARBOR</RequestorId>
<RequestorChannelId>WS</RequestorChannelId>
<RequestorUserId>ARBOR</RequestorUserId>
<RequestorLanguage>E</RequestorLanguage>
<RequestorSecurityInfo>Eai</RequestorSecurityInfo>
<EaiReference>0</EaiReference>
<ReturnCode>0000</ReturnCode>
</OT_EAI_HEADER>
<Response>
<ReturnCode>0752</ReturnCode>
<ReturnMessage>Order cannot be cancelled after completion of BIP Milestone</ReturnMessage>
</Response>
</NS2:cancelOrderResponse>
</NS1:Body>
</NS1:Envelope>"

Thank U!!!


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