[LS-303] Site POP path Report Data is not correct Created: 24/Feb/25  Updated: 30/Dec/25  Due: 16/Sep/25  Resolved: 30/Dec/25

Status: Closed
Project: L3 Support
Component/s: NEP
Affects Version/s: None
Fix Version/s: None

Type: Bug
Reporter: Priyasha Tiwari Assignee: Priyasha Tiwari
Resolution: Fixed Votes: 0
Labels: None
Remaining Estimate: 0 minutes
Time Spent: 4 weeks, 6 hours, 30 minutes
Original Estimate: Not Specified

Attachments: PNG File 10764 test snap.png     PNG File GJ RB REPORT.png     PNG File GJ SITE POP REPORT.png     PNG File GJ SITE POP.png     PNG File HP PROD SNAP.png     PNG File HP PROD SNAP.png     PNG File RB SNAP PROD HP.png     PNG File SITE POP HP PROD.png     PNG File image (10).png     PNG File image (12).png     PNG File image (13).png     Microsoft Excel rb hp test.xlsx     File site pop hp test.csv     PNG File site pop sample from hp test.png    
Issue Links:
Relates
relates to LS-627 Discrepancy in POP & Path Details Acr... Dev Scheduled
Customer:
Airtel India
Planned Start:
Planned End:
Actual Start:
Date of Baselining:

 Description   

After applying the patch on prod ,We found that the data is now available in Site pop path report, but found following issues with the report.
Please find the below DL circle issues for reference.
Issue 1: Some sites are missing in the Site Pop Path report, even though they are available routed in the Route Builder.
• As shown in the snapshot below, Site 21972_DL appears as routed in the Route Builder report but is missing from the Site Pop Path report.
Route builder report SS: shared on email .
Issue 2: Hop count is showing incorrectly in the Site Pop Path report for some sites.
As per the 43253_DL site snapshot, the hop count in the report is displayed as zero, even though one H1 is available in the path, as shown in the Site Pop Path report.
Site POP path report: shared on email

 Comments   
Comment by Srishti Kashyap [ 24/Feb/25 ]

As checked site pop path report of delhi circle , 21972_DL mentioned site present in report. Attaching screenshot.Please check and confirm

Comment by Srishti Kashyap [ 11/Apr/25 ]

No issue in GJ as reported , requested DB clone of DL circle, issue environment specific.

Comment by Srishti Kashyap [ 02/Jun/25 ]

property <parameter name=”nep.npt.route_builder.prevent.back.to.site.on.vlan.route” value=”true”/> in nep-server-config.xml before restarting server. set to true on DL and tested for single node results coming correct. Need to check for full RB .

Comment by Srishti Kashyap [ 25/Jun/25 ]

Build 3.7.71.466 is released handling nullpointer
Build 3.7.71.467 logs and changes for level1links nodeid coming null during save)
Build 3.7.71.468 logs for tracking exception in NodeCircuit and parentnode coming null handled)

Comment by Anonymous [ 26/Jun/25 ]

Build 3.7.71.469 released with handling nullpointer in source and destination nodes

Comment by Srishti Kashyap [ 11/Jul/25 ]

asked integration to connect it to DLCOPY and copy xml file 2025-05-09-03.32.01_Airtel.xml on .37 test server will trigger full RB today to check results

Comment by Priyasha Tiwari [ 22/Aug/25 ]

patch applied on Production after Testing , some of the routed site of GJ circle is still not visible in the site pop path report .. screenshot and logs shared with bessem

Comment by Priyasha Tiwari [ 05/Sep/25 ]

https://mobinets-my.sharepoint.com/:u:/g/personal/basant_kumar_nuiva_com/EX3xFloRUjNBqCW5GKMyKpIBy47PGAi8Dy8DZesX4PTZ_Q?e=jAM8ZB

https://mobinets-my.sharepoint.com/:u:/g/personal/basant_kumar_nuiva_com/EX3xFloRUjNBqCW5GKMyKpIBy47PGAi8Dy8DZesX4PTZ_Q?e=xlVEmh

Comment by Priyasha Tiwari [ 05/Sep/25 ]

site pop path report DATA NOT OK and some routed site in rb report are not present in pop report , screenshot and logs shared for gj circle

Comment by Priyasha Tiwari [ 06/Oct/25 ]

AS REQUESTED SHARING THE SAMPLE NODE SNAPSHOT FROM TEST SERVER WHERE A SMALL CICRELC DB IS CONNECTED .. AND WILL BE EASY TO DEBUG THE ISSUE AS HP IS A SMALL CIRCLE.NODE- FDAC986

Comment by Priyasha Tiwari [ 06/Oct/25 ]

SAMPLE CASE FORM HP PROD IS ALSO SHARED , CHECK THIS ON PRIORITY AND UPDATE

Comment by Srishti Kashyap [ 06/Oct/25 ]

FOR NOde NODE- FDAC986 as checked its routed and pop site reflecting correctly in pop site report wrt to node.Attaching ss. NODE LBHCH15

Comment by Priyasha Tiwari [ 08/Oct/25 ]

LBHCH15 sample node from HP prod , please check and revert .

Comment by Abir Messaikeh [ 17/Oct/25 ]

same as LS - 627 - to be checked for those circles once the other also closed

Comment by Abir Messaikeh [ 17/Oct/25 ]

also pending LS-700 Missing PoP site

Comment by Srishti Kashyap [ 17/Oct/25 ]

Dear Priyasha,
It was found that all the sites which are not reflecting on pop site report are not pop site also they have ,Access Route Status: Vlan Path Broken. and showing routed in rb report which is not correct hence it is proposed to set the Access Route Status as Failed and move the current Access Route Status to Access Error Details for sites that are not reflecting in POP site and have Access Route Status: Vlan Path Broken.
This porposal last denied and we reverted you back for LS-700 that sites are missing pop info from xml.

Comment by Priyasha Tiwari [ 30/Dec/25 ]

CLOSED

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