[LS-804] RU Index Is Correct In Board & Inventory Report But Incorrect In Shelf Report (Huawei RAN) Created: 03/Dec/25  Updated: 30/Dec/25  Due: 20/Dec/25  Resolved: 15/Dec/25

Status: Rejected
Project: L3 Support
Component/s: NEP
Affects Version/s: None
Fix Version/s: None

Type: Bug Priority: Normal
Reporter: Indrasan Yadav Assignee: Indrasan Yadav
Resolution: Fixed Votes: 0
Labels: AI_All_incidents, Huawei_RAN_OO
Remaining Estimate: 0 minutes
Time Spent: 1 day, 7 hours, 30 minutes
Original Estimate: Not Specified

Attachments: PNG File Board Report_RU Index OK As Per XML.png     PNG File Catalogue Layout Error.png     PNG File Inventory Report_RU Index OK As Per XML.png     PNG File Physical Configuration Error Snippet.png     PNG File Screenshot 2025-12-15 134401.png     PNG File Shelf Report Where RU Index Incorrect.png     File ranOoredoo.rar     File server logs_03-12-2025.rar    
Customer:
Ooreedo Tunisia
Planned Start:
Planned End:
Rejected By: Marwan Kanaan
Actual Start:
Date of Baselining:

 Description   

Dear @Khaled Khalil,

Could you please assign a NEP DEV resource to investigate and resolve the following issue?

• XML: 2025-12-02-10.22.48_Ooredoo
• Import Date: 03-12-2025
• Platform: .102
• Server Logs: Attached on JIRA

The RU Index value is being imported correctly from the XML and is displayed properly in both the Board and Inventory reports for the same node (e.g., KEB4042-SRAN Node). However, in the Shelf report, the RU Index value appears as “-1”.

Please refer to the snippets below for reference:

Board Report

Inventory Report

Shelf Report

Due to the RU Index issue showing as “-1,” the following pop-up error appears when I attempt to correct the catalogue layout issue. Additionally, there is no “-1” value for the Start RU field under the cabinet in the catalogue.

Physical Configuration Error Snippet

Thank you
Indrasan

 Comments   
Comment by Marwan Kanaan [ 15/Dec/25 ]

Dear @Indrasan Yadav,

Kindly recheck from your side, as I have verified the issue and did not encounter any problems.

ss

Best Regards,
Marwan Kanaan I Software Developer

Comment by Indrasan Yadav [ 26/Dec/25 ]

From: Marwan Kanaan <Marwan.Kanaan@nuiva.com>
Sent: 15 December 2025 17:14
To: Khaled Khalil <Khaled.Khalil@nuiva.com>; Indrasan Yadav <Indrasan.Yadav@nuiva.com>; Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>
Cc: Bassem Sabbagh <bassem.sabbagh@mobinets.com>
Subject: Re: RU Index Is Correct In Board & Inventory Report But Incorrect In Shelf Report (Huawei RAN) || LS-804 ||

Dear @Indrasan Yadav,

Kindly recheck from your side, as I have verified the issue and did not encounter any problems.

Best Regards,
Marwan Kanaan I Software Developer

Comment by Indrasan Yadav [ 26/Dec/25 ]

From: Indrasan Yadav <Indrasan.Yadav@nuiva.com>
Sent: Thursday, December 18, 2025 9:04 AM
To: Marwan Kanaan <Marwan.Kanaan@nuiva.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>; Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>
Cc: Bassem Sabbagh <bassem.sabbagh@mobinets.com>
Subject: RE: RU Index Is Correct In Board & Inventory Report But Incorrect In Shelf Report (Huawei RAN) || LS-804 ||

Dear @Marwan Kanaan,

The issue is persisting for one node (ZGT4083), even though the value in the XML is not “-1”.

Please find the details below for your reference:

Shelf Report:

Board Report:

Thank you
Indrasan

Comment by Indrasan Yadav [ 26/Dec/25 ]

Dear @Indrasan Yadav,

As discussed on Teams, you imported a small XML file that was generated by my side, targeting only the affected node, into the actual version to correct the previously imported data.
The server has been restarted successfully.
Kindly check and verify the data at your convenience.
Best Regards,
Marwan Kanaan I Software Developer

Comment by Indrasan Yadav [ 26/Dec/25 ]

Now, issue has been fixed after server restarted & imported the same XML in NEP.

Comment by Khaled Khalil [ 26/Dec/25 ]

please close the ticket

Generated at Wed Apr 15 14:42:24 EEST 2026 using JIRA 6.1.4#6159-sha1:44eaedef2e4a625c6c7183698b2468d4719c20dc.