Details
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Type:
Bug
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Status:
Rejected
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: NEP
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Labels:
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Customer:Ooreedo Tunisia
Description
Dear @Khaled Khalil,
Could you please assign a NEP DEV resource to investigate and resolve the following issue?
• XML: 2025-12-02-10.22.48_Ooredoo
• Import Date: 03-12-2025
• Platform: .102
• Server Logs: Attached on JIRA
The RU Index value is being imported correctly from the XML and is displayed properly in both the Board and Inventory reports for the same node (e.g., KEB4042-SRAN Node). However, in the Shelf report, the RU Index value appears as “-1”.
Please refer to the snippets below for reference:
Board Report
Inventory Report
Shelf Report
Due to the RU Index issue showing as “-1,” the following pop-up error appears when I attempt to correct the catalogue layout issue. Additionally, there is no “-1” value for the Start RU field under the cabinet in the catalogue.
Physical Configuration Error Snippet
Thank you
Indrasan
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From: Marwan Kanaan <Marwan.Kanaan@nuiva.com>
Sent: 15 December 2025 17:14
To: Khaled Khalil <Khaled.Khalil@nuiva.com>; Indrasan Yadav <Indrasan.Yadav@nuiva.com>; Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>
Cc: Bassem Sabbagh <bassem.sabbagh@mobinets.com>
Subject: Re: RU Index Is Correct In Board & Inventory Report But Incorrect In Shelf Report (Huawei RAN) || LS-804 ||
Dear @Indrasan Yadav,
Kindly recheck from your side, as I have verified the issue and did not encounter any problems.
Best Regards,
Marwan Kanaan I Software Developer
From: Indrasan Yadav <Indrasan.Yadav@nuiva.com>
Sent: Thursday, December 18, 2025 9:04 AM
To: Marwan Kanaan <Marwan.Kanaan@nuiva.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>; Mustapha Al-Hage <Mustapha.AlHage@nuiva.com>
Cc: Bassem Sabbagh <bassem.sabbagh@mobinets.com>
Subject: RE: RU Index Is Correct In Board & Inventory Report But Incorrect In Shelf Report (Huawei RAN) || LS-804 ||
Dear @Marwan Kanaan,
The issue is persisting for one node (ZGT4083), even though the value in the XML is not “-1”.
Please find the details below for your reference:
Shelf Report:
Board Report:
Thank you
Indrasan
Dear @Indrasan Yadav,
As discussed on Teams, you imported a small XML file that was generated by my side, targeting only the affected node, into the actual version to correct the previously imported data.
The server has been restarted successfully.
Kindly check and verify the data at your convenience.
Best Regards,
Marwan Kanaan I Software Developer
Now, issue has been fixed after server restarted & imported the same XML in NEP.
please close the ticket
Dear @Indrasan Yadav,
Kindly recheck from your side, as I have verified the issue and did not encounter any problems.
ss
Best Regards,
Marwan Kanaan I Software Developer