Details
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Type:
Bug
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Status:
Rejected
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: NEP
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Labels:
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Customer:Ooreedo Tunisia
Description
Dear @Khaled Khalil,
Could you please assign a NEP DEV resource to investigate and resolve the following issue?
• XML: 2025-12-02-10.22.48_Ooredoo
• Import Date: 03-12-2025
• Platform: .102
• Server Logs: Attached on JIRA
The RU Index value is being imported correctly from the XML and is displayed properly in both the Board and Inventory reports for the same node (e.g., KEB4042-SRAN Node). However, in the Shelf report, the RU Index value appears as “-1”.
Please refer to the snippets below for reference:
Board Report
Inventory Report
Shelf Report
Due to the RU Index issue showing as “-1,” the following pop-up error appears when I attempt to correct the catalogue layout issue. Additionally, there is no “-1” value for the Start RU field under the cabinet in the catalogue.
Physical Configuration Error Snippet
Thank you
Indrasan
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- Trace
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- Time Spent:
- 3 hours, 30 minutes
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Create JIRA for same, before create checked & analysed from my side & troubleshoot then raised to NEP DEV.
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- Time Spent:
- 4 hours
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checking actual found no issue presist
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- Time Spent:
- 2 hours, 30 minutes
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Checked & validate the data after given NEP patch deployed and reverted to NEP DEV.
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- Time Spent:
- 1 hour, 30 minutes
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Marwan discussed over the teams & shared a small XML to import on .102 and check if issue is persist yet, however I check for same and still issue persist. Updated the same to Marwan over teams. Then he suggested to restart the server and check again and now this time issue is fixed based on small XML, Now I will check for full XML & update on same.
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- Time Spent:
- 2 hours
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Worked on same for check & validate the issue.
