[LS-953] unable to import the physical configration Created: 24/Feb/26 Updated: 15/Mar/26 Due: 26/Feb/26 |
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| Status: | Ready for QA |
| Project: | L3 Support |
| Component/s: | NEP |
| Affects Version/s: | None |
| Fix Version/s: | None |
| Type: | Bug | Priority: | Normal |
| Reporter: | divya kaushik | Assignee: | divya kaushik |
| Resolution: | Unresolved | Votes: | 0 |
| Labels: | AI_All_incidents | ||
| Remaining Estimate: | 0 minutes | ||
| Time Spent: | 7 hours | ||
| Original Estimate: | Not Specified | ||
| Attachments: |
2025-08-28-02.35.40_Ooredoo.xml
Screenshot 2026-02-24 140214.png
error ss.png
server.log.2026-02-21.tgz
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| Customer: |
Ooreedo Tunisia
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| Planned Start: | |
| Planned End: | |
| Actual Start: | |
| Date of Baselining: |
| Description |
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Hi Team, I have imported the xml and facing issue for router only logical configuration is imported and physical configuration is not imported. I did not find any related error in the importer network report. @Basant Kumar please share the logs( SS is attached) and check asap. |
| Comments |
| Comment by Marwan Kanaan [ 25/Feb/26 ] |
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Dear @Bassem Sabbagh, Kindly note that I have moved the ticket to L3. @Divya Kaushik, please note that the issue is related to the Cabinet and Shelf type names. There is an extra leading space before the type values in the catalog, which causes a mismatch during validation (as shown in the comparison below). ss I have already fixed the types in the catalog. Kindly proceed with the import again and re-validate. |