L3 Support
  1. L3 Support
  2. LS-953

unable to import the physical configration

        Details

        • Customer:
          Ooreedo Tunisia

          Description

          Hi Team,

          I have imported the xml and facing issue for router only logical configuration is imported and physical configuration is not imported. I did not find any related error in the importer network report.

          @Basant Kumar please share the logs( SS is attached) and check asap.

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            Marwan Kanaan added a comment -

            Dear @Bassem Sabbagh,

            Kindly note that I have moved the ticket to L3.

            @Divya Kaushik, please note that the issue is related to the Cabinet and Shelf type names. There is an extra leading space before the type values in the catalog, which causes a mismatch during validation (as shown in the comparison below).

            ss

            I have already fixed the types in the catalog. Kindly proceed with the import again and re-validate.
            Best Regards,
            Marwan Kanaan I Software Developer

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            Marwan Kanaan added a comment - Dear @Bassem Sabbagh, Kindly note that I have moved the ticket to L3. @Divya Kaushik, please note that the issue is related to the Cabinet and Shelf type names. There is an extra leading space before the type values in the catalog, which causes a mismatch during validation (as shown in the comparison below). ss I have already fixed the types in the catalog. Kindly proceed with the import again and re-validate. Best Regards, Marwan Kanaan I Software Developer
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              • Assignee:
                divya kaushik
                Reporter:
                divya kaushik
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