Details
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Type:
Bug
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Status:
Ready for QA
(View Workflow)
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Priority:
Normal
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Resolution: Unresolved
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Component/s: NEP
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Labels:
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Customer:Ooreedo Tunisia
Description
Hi Team,
I have imported the xml and facing issue for router only logical configuration is imported and physical configuration is not imported. I did not find any related error in the importer network report.
@Basant Kumar please share the logs( SS is attached) and check asap.
Attachments
Activity
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2026-02-26 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2026-02-26 24:00 (milestone: set planned end date to due date) |
| Assignee | divya kaushik [ dkaushik ] | Khaled Khalil [ kkhalil ] |
| Assignee | Khaled Khalil [ kkhalil ] | Marwan Kanaan [ mkanaan ] |
| Labels | AI_All_incidents |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Component/s | NEP [ 16200 ] |
| Attachment | Screenshot 2026-02-24 140214.png [ 129005 ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Assignee | Marwan Kanaan [ mkanaan ] | divya kaushik [ dkaushik ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 4 hours [ 14400 ] | |
| Worklog Id | 292650 [ 292650 ] |
| Baseline Start | 2026-02-26 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2026-02-26 24:00 (set baseline based of initial work logging) |
| Time Spent | 4 hours [ 14400 ] | 7 hours [ 25200 ] |
| Worklog Id | 294315 [ 294315 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
1d 1h 17m | 1 | Marwan Kanaan | 25/Feb/26 6:48 AM | |||||
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8s | 1 | Marwan Kanaan | 25/Feb/26 6:48 AM | |||||
|
2s | 1 | Marwan Kanaan | 25/Feb/26 6:48 AM | |||||
|
46m 33s | 1 | Marwan Kanaan | 25/Feb/26 7:34 AM | |||||
|
1h 50m | 1 | Khaled Khalil | 25/Feb/26 9:25 AM |
|
Links Hierarchy |
 Documentation
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Dear @Bassem Sabbagh,
Kindly note that I have moved the ticket to L3.
@Divya Kaushik, please note that the issue is related to the Cabinet and Shelf type names. There is an extra leading space before the type values in the catalog, which causes a mismatch during validation (as shown in the comparison below).
ss
I have already fixed the types in the catalog. Kindly proceed with the import again and re-validate.
Best Regards,
Marwan Kanaan I Software Developer