[OT-64] XML Imported But Data Is Not Updated In NEP & Error Report Generated Created: 24/Jul/25  Updated: 07/Aug/25  Due: 25/Jul/25  Resolved: 07/Aug/25

Status: Closed
Project: Ooredoo Tunisia
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Task Priority: Normal
Reporter: Indrasan Yadav Assignee: Indrasan Yadav
Resolution: Fixed Votes: 0
Labels: AI_All_incidents, Nokia_RAN_OO
Remaining Estimate: Not Specified
Time Spent: Not Specified
Original Estimate: Not Specified

Customer:
Ooreedo Tunisia
Planned Start:
Planned End:
Actual End:

 Description   

Dear @Basant Kumar,

Kindly review the issue detailed below. This appears to be a recurrence of the problem we encountered earlier, which you had previously identified as related to table space. However, the same issue is happening again. Please recheck, and if necessary, we may need to involve the NEP DEV team for further investigation and resolution.

Issue Summary:

1- I initiated an XML import (file: 2025-07-21-05.25.57_OoredooTunisia) on server .102. After some time, a "connection refused" error appeared. When I attempted to reconnect after five minutes, the connection was restored, and the following screen was displayed.

2- Upon editing the value of "Updated by importer" to either True or False, the changes were saved successfully within the same version. This indicates that the import process was, in fact, completed.

3- However, upon checking the updated date in the SRAN report, the date displayed is still the old one.

4- I also reviewed the error report, which shows that an error was generated during the process.

Thank you
Indrasan



 Comments   
Comment by Indrasan Yadav [ 24/Jul/25 ]

Dear Team,

While checking the logs, we observed and found fatal error during import. Following this, we restarted the server.
We will monitor the system for some time and provide an update accordingly.
Please find the attached screenshot for your reference.

Best regards,
Basant

Comment by Indrasan Yadav [ 28/Jul/25 ]

Dear @Basant Kumar/@Natnael Asfaw,

Any update on this?

Thank you
Indrasan

Comment by Indrasan Yadav [ 29/Jul/25 ]

Raised a JIRA to NEP DEV team for same issue LS-533.

Comment by Indrasan Yadav [ 07/Aug/25 ]

Now issue has been fixed under LS-533.

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