Details
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Type:
Bug
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Status:
Ready for QA
(View Workflow)
-
Priority:
Normal
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Resolution: Unresolved
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Affects Version/s: None
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Fix Version/s: None
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Component/s: SRD
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Labels:None Labels
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Customer:OMAN-Tel
Description
getCoordinatesFromKrokey SRD API has performance issue or is failing
<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:ser="http://server.internal.api.srd.nep.mobinets.com/">
<soapenv:Header/>
<soapenv:Body>
<ser:getCoordinatesFromKrokey>
<!-Optional:->
<krokey>cid:1750725886337</krokey>
<!-Optional:->
<coordinateFormat>geo_wgs84</coordinateFormat>
</ser:getCoordinatesFromKrokey>
</soapenv:Body>
</soapenv:Envelope>
Response:
<soap:Envelope xmlns:soap="http://schemas.xmlsoap.org/soap/envelope/">
<soap:Body>
<ns2:getCoordinatesFromKrokeyResponse xmlns:ns2="http://server.internal.api.srd.nep.mobinets.com/"/>
</soap:Body>
</soap:Envelope>
Activity
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2026-03-03 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2026-03-03 24:00 (milestone: set planned end date to due date) |
| Assignee | Hassan Abdine [ habdine ] | Zein Trabelsi [ ztrabelsi ] |
| Assignee | Zein Trabelsi [ ztrabelsi ] | Ayed Bada [ abada ] |
| Status | Open Bug [ 10108 ] | Dev Scheduled [ 10014 ] |
| Status | Dev Scheduled [ 10014 ] | Implementation in progress [ 10016 ] |
| Status | Implementation in progress [ 10016 ] | To Be Released [ 10400 ] |
| Assignee | Ayed Bada [ abada ] | Mbaye Lo [ mbayel ] |
| Status | To Be Released [ 10400 ] | Ready for QA [ 10023 ] |
| Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
|---|---|---|---|---|---|---|---|---|---|
|
10d 8h 11m | 1 | Ayed Bada | 16/Mar/26 2:24 PM | |||||
|
5s | 1 | Ayed Bada | 16/Mar/26 2:24 PM | |||||
|
9s | 1 | Ayed Bada | 16/Mar/26 2:24 PM | |||||
|
17h 2m | 1 | Khaled Khalil | 17/Mar/26 7:26 AM |
|
Links Hierarchy |
 Documentation
|
Dear Mbaye,
Please check with the Integration team regarding the following issue:
`org.apache.http.conn.HttpHostConnectException: Connect to 10.172.20.225:8585 [/10.172.20.225] failed: Connection timed out`
The configured URL is:
`nep.tesseract_server_address=http://10.172.20.225:8585/nep-ocr/file-to-text`
SRD is trying to send a POST request to this endpoint, but we are receiving a timeout.
Could the Integration team please verify if the URL is correct and if the service is currently reachable?
Thank you.