Details
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Type:
Bug
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Status:
Cancelled
(View Workflow)
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Priority:
Normal
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Resolution: Fixed
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Component/s: NEP
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Labels:None Labels
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Customer:Zain Kuwait
Description
As checked and found NEP get download while saving to DB, getting below error message. So request you to please align resource to rectify this and Jira ticket will raise once Jira work.
Download log from below link.
server.log.kw.15.03.2026.tgz
2026-03-15 02:26:36,640 ERROR [com.mobinets.nps.bo.imtDataInput.impl.NetworkCreateManager] (Thread-125) error while flushing and clearing session saveToDatabase...: org.hibernate.exception.ConstraintViolationException: could not execute batch
2026-03-15 02:26:37,079 ERROR [com.mobinets.nps.services.imtDataInput.impl.ImtCreateWS] (Thread-125) Unavailable Service 'Save to Database'.: org.hibernate.exception.ConstraintViolationException: could not execute batch
2026-03-15 02:26:37,080 INFO [stdout] (AsyncAppender-Dispatcher-Thread-108) 02:26:37-[FATAL][SaveRunner][Thread-125] Error while it will may calling saving instances database
2026-03-15 02:26:37,080 FATAL [com.mobinets.nep.npt.db.ThreadSaveContainer] (Thread-125) Error while saving: java.lang.RuntimeException: com.mobinets.nep.npt.service.model.NptException: com.mobinets.nps.model.exception.NpsException: org.hibernate.exception.ConstraintViolationException: could not execute batch
at com.mobinets.nep.npt.db.SaveRunner.run(SaveRunner.java:82)
at com.mobinets.nep.npt.db.ThreadSaveContainer$1.run(ThreadSaveContainer.java:77)
Caused by: com.mobinets.nep.npt.service.model.NptException: com.mobinets.nps.model.exception.NpsException: org.hibernate.exception.ConstraintViolationException: could not execute batch
... 2 more
Caused by: com.mobinets.nps.model.exception.NpsException: org.hibernate.exception.ConstraintViolationException: could not execute batch
at com.mobinets.nps.services.imtDataInput.impl.ImtCreateWS.saveToDatabase(ImtCreateWS.java:93)
at com.mobinets.nep.npt.db.SaveRunner.run(SaveRunner.java:70)
... 1 more
Caused by: org.hibernate.exception.ConstraintViolationException: could not execute batch
2026-03-15 02:26:37,133 WARN [org.springframework.remoting.rmi.RmiServiceExporter] (Thread-125) RMI service 'FloorPlanService' is not bound to registry at port '10246' anymore: java.rmi.NotBoundException: FloorPlanService
2026-03-15 02:26:42,112 ERROR [stderr] (Thread-125) Caused by: javax.management.JMException: Agent already registred with the same domain:NEPAgent
2026-03-15 02:26:42,112 ERROR [stderr] (Thread-125) at com.mobinets.nep.management.connectors.LocalVM.registreNepAgent(LocalVM.java:361)
Attachments
Activity
| Field | Original Value | New Value |
|---|---|---|
| Gantt Options | Milestone (set to milestone: having a due date but zero effort) | |
| Planned Start | 2026-03-18 24:00 (milestone: set planned start date to due date) | |
| Planned End | 2026-03-18 24:00 (milestone: set planned end date to due date) |
| Assignee | Khaled Khalil [ kkhalil ] | Marwan Kanaan [ mkanaan ] |
| Assignee | Marwan Kanaan [ mkanaan ] | Mohamed Benadel [ mbenadel ] |
| Remaining Estimate | 0 minutes [ 0 ] | |
| Time Spent | 2 hours [ 7200 ] | |
| Worklog Id | 294409 [ 294409 ] |
| Baseline Start | 2026-03-18 24:00 (set baseline based of initial work logging) | |
| Baseline End | 2026-03-18 24:00 (set baseline based of initial work logging) |
| Attachment | server.log.kw.15.03.2026.tgz [ 130406 ] |
| Attachment | 2026-03-15-01.41.18_ZainKuwait.xml.tgz [ 130407 ] |
| Time Spent | 2 hours [ 7200 ] | 4 hours, 30 minutes [ 16200 ] |
| Worklog Id | 294413 [ 294413 ] |
| Time Spent | 4 hours, 30 minutes [ 16200 ] | 7 hours, 30 minutes [ 27000 ] |
| Worklog Id | 294414 [ 294414 ] |
| Time Spent | 7 hours, 30 minutes [ 27000 ] | 1 day, 3 hours [ 39600 ] |
| Worklog Id | 294417 [ 294417 ] |
| Time Spent | 1 day, 3 hours [ 39600 ] | 1 day, 4 hours, 30 minutes [ 45000 ] |
| Worklog Id | 294646 [ 294646 ] |
| Time Spent | 1 day, 4 hours, 30 minutes [ 45000 ] | 1 day, 7 hours, 30 minutes [ 55800 ] |
| Worklog Id | 294652 [ 294652 ] |
| Remaining Estimate | 0 minutes [ 0 ] | 3 hours [ 10800 ] |
| Time Spent | 1 day, 7 hours, 30 minutes [ 55800 ] | 1 day, 4 hours, 30 minutes [ 45000 ] |
| Worklog Id | 294652 [ 294652 ] | |
| Worklog Time Spent | 3 hours [ 10800 ] |
| Remaining Estimate | 3 hours [ 10800 ] | 0 minutes [ 0 ] |
| Time Spent | 1 day, 4 hours, 30 minutes [ 45000 ] | 2 days [ 57600 ] |
| Worklog Id | 295384 [ 295384 ] |
| Time Spent | 2 days [ 57600 ] | 2 days, 1 hour [ 61200 ] |
| Worklog Id | 295385 [ 295385 ] |
| Time Spent | 2 days, 1 hour [ 61200 ] | 2 days, 2 hours [ 64800 ] |
| Worklog Id | 295390 [ 295390 ] |
| Assignee | Mohamed Benadel [ mbenadel ] | Daljeet Singh Virdi [ dsvirdi ] |
| Status | Open Bug [ 10108 ] | Need More Info [ 10011 ] |
| Time Spent | 2 days, 2 hours [ 64800 ] | 2 days, 3 hours [ 68400 ] |
| Worklog Id | 295761 [ 295761 ] |
| Time Spent | 2 days, 3 hours [ 68400 ] | 2 days, 6 hours [ 79200 ] |
| Worklog Id | 295767 [ 295767 ] |
| Worklog Id | 295767 [ 295767 ] |
| Time Spent | 2 days, 6 hours [ 79200 ] | 3 days, 4 hours [ 100800 ] |
| Worklog Id | 295770 [ 295770 ] |
| Time Spent | 3 days, 4 hours [ 100800 ] | 3 days, 5 hours [ 104400 ] |
| Worklog Id | 295780 [ 295780 ] |
| Status | Need More Info [ 10011 ] | Open Bug [ 10108 ] |
| Status | Open Bug [ 10108 ] | Cancelled [ 10013 ] |
| Resolution | Fixed [ 1 ] |