Details

    • Type: CR CR
    • Status: Closed Closed (View Workflow)
    • Priority: Normal Normal
    • Resolution: Fixed
    • Component/s: FN
    • Labels:
      None Labels
    • Customer:
      OMAN-Tel
    • Severity:
      Minor
    • Product:
      NEP

      Description

      Dear @Ayed Bada,

      During SIT testing on the staging platform, we observed that orders are moving to "History" even after NEP receives an error response from Arbor during cancellation.

      The SIT team has requested that these orders be interrupted instead, based on the specific Arbor response shown below.

      As discussed, we will ask the OT to raise a GTM or CR, as this change is considered an enhancement.

      <SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/">
      <SOAP-ENV:Header />
      <SOAP-ENV:Body>
      <ns3:CancelOrderRequest xmlns:ns3="http://omantel.om/ordermanagementservice">
      <OT_EAI_HEADER>
      <MsgFormat>CancelOrder.Req</MsgFormat>
      <MsgVersion>0000</MsgVersion>
      <RequestorId>ARBOR</RequestorId>
      <RequestorChannelId>WS</RequestorChannelId>
      <RequestorUserId>ARBOR</RequestorUserId>
      <RequestorLanguage>E</RequestorLanguage>
      <RequestorSecurityInfo>Eai</RequestorSecurityInfo>
      <EaiReference>0</EaiReference>
      <ReturnCode>0000</ReturnCode>
      </OT_EAI_HEADER>
      <Request>
      <chgWho>v6272498</chgWho>
      <orderId>91409551</orderId>
      <itemId>520319366</itemId>
      </Request>
      </ns3:CancelOrderRequest>
      </SOAP-ENV:Body>
      </SOAP-ENV:Envelope>

      <NS1:Envelope xmlns:NS1="http://schemas.xmlsoap.org/soap/envelope/">
      <NS1:Body>
      <NS2:cancelOrderResponse xmlns:NS2="http://omantel.om/ordermanagementservice">
      <OT_EAI_HEADER>
      <MsgFormat>CancelOrder.Req</MsgFormat>
      <MsgVersion>0000</MsgVersion>
      <RequestorId>ARBOR</RequestorId>
      <RequestorChannelId>WS</RequestorChannelId>
      <RequestorUserId>ARBOR</RequestorUserId>
      <RequestorLanguage>E</RequestorLanguage>
      <RequestorSecurityInfo>Eai</RequestorSecurityInfo>
      <EaiReference>0</EaiReference>
      <ReturnCode>0000</ReturnCode>
      </OT_EAI_HEADER>
      <Response>
      <ReturnCode>0752</ReturnCode>
      <ReturnMessage>Order cannot be cancelled after completion of BIP Milestone</ReturnMessage>
      </Response>
      </NS2:cancelOrderResponse>
      </NS1:Body>
      </NS1:Envelope>"

      Thank U!!!

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Opened Opened Pending Requirements Pending Requirements
        1d 4h 42m 1 Khaled Khalil 02/Apr/26 12:28 PM
        Pending Requirements Pending Requirements Pending Design Session Pending Design Session
        5s 1 Khaled Khalil 02/Apr/26 12:28 PM
        Pending Design Session Pending Design Session Dev Scheduled Dev Scheduled
        7s 1 Khaled Khalil 02/Apr/26 12:28 PM
        Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
        4s 1 Khaled Khalil 02/Apr/26 12:28 PM
        Implementation in progress Implementation in progress To Be Released To Be Released
        36s 1 Ayed Bada 02/Apr/26 12:29 PM
        To Be Released To Be Released Ready for QA Ready for QA
        3m 33s 1 Khaled Khalil 02/Apr/26 12:32 PM
        Ready for QA Ready for QA QA In Progress QA In Progress
        12d 2h 3m 1 Abir Messaikeh Yesterday 2:36 PM
        QA In Progress QA In Progress Closed Closed
        17h 21m 1 Abir Messaikeh Today 7:57 AM

          People

          • Assignee:
            Shamim Ahmed
            Reporter:
            Shamim Ahmed
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
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              Planned End:

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