Details
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Type:
Bug
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Status:
Closed
(View Workflow)
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Resolution: Fixed
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Component/s: NEP
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Labels:None Labels
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Customer:Airtel India
Description
After applying the patch on prod ,We found that the data is now available in Site pop path report, but found following issues with the report.
Please find the below DL circle issues for reference.
Issue 1: Some sites are missing in the Site Pop Path report, even though they are available routed in the Route Builder.
• As shown in the snapshot below, Site 21972_DL appears as routed in the Route Builder report but is missing from the Site Pop Path report.
Route builder report SS: shared on email .
Issue 2: Hop count is showing incorrectly in the Site Pop Path report for some sites.
As per the 43253_DL site snapshot, the hop count in the report is displayed as zero, even though one H1 is available in the path, as shown in the Site Pop Path report.
Site POP path report: shared on email
Attachments
Issue Links
- relates to
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LS-627
Discrepancy in POP & Path Details Across Route Builder and Traffic Reports
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Activity
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- Trace
No issue in GJ as reported , requested DB clone of DL circle, issue environment specific.
property <parameter name=”nep.npt.route_builder.prevent.back.to.site.on.vlan.route” value=”true”/> in nep-server-config.xml before restarting server. set to true on DL and tested for single node results coming correct. Need to check for full RB .
Build 3.7.71.466 is released handling nullpointer
Build 3.7.71.467 logs and changes for level1links nodeid coming null during save)
Build 3.7.71.468 logs for tracking exception in NodeCircuit and parentnode coming null handled)
Build 3.7.71.469 released with handling nullpointer in source and destination nodes
asked integration to connect it to DLCOPY and copy xml file 2025-05-09-03.32.01_Airtel.xml on .37 test server will trigger full RB today to check results
patch applied on Production after Testing , some of the routed site of GJ circle is still not visible in the site pop path report .. screenshot and logs shared with bessem
site pop path report DATA NOT OK and some routed site in rb report are not present in pop report , screenshot and logs shared for gj circle
AS REQUESTED SHARING THE SAMPLE NODE SNAPSHOT FROM TEST SERVER WHERE A SMALL CICRELC DB IS CONNECTED .. AND WILL BE EASY TO DEBUG THE ISSUE AS HP IS A SMALL CIRCLE.NODE- FDAC986
SAMPLE CASE FORM HP PROD IS ALSO SHARED , CHECK THIS ON PRIORITY AND UPDATE
FOR NOde NODE- FDAC986 as checked its routed and pop site reflecting correctly in pop site report wrt to node.Attaching ss. NODE LBHCH15
LBHCH15 sample node from HP prod , please check and revert .
same as LS - 627 - to be checked for those circles once the other also closed
also pending LS-700 Missing PoP site
Dear Priyasha,
It was found that all the sites which are not reflecting on pop site report are not pop site also they have ,Access Route Status: Vlan Path Broken. and showing routed in rb report which is not correct hence it is proposed to set the Access Route Status as Failed and move the current Access Route Status to Access Error Details for sites that are not reflecting in POP site and have Access Route Status: Vlan Path Broken.
This porposal last denied and we reverted you back for LS-700 that sites are missing pop info from xml.
CLOSED
As checked site pop path report of delhi circle , 21972_DL mentioned site present in report. Attaching screenshot.Please check and confirm