L3 Support
  1. L3 Support
  2. LS-303

Site POP path Report Data is not correct

        Details

        • Customer:
          Airtel India

          Description

          After applying the patch on prod ,We found that the data is now available in Site pop path report, but found following issues with the report.
          Please find the below DL circle issues for reference.
          Issue 1: Some sites are missing in the Site Pop Path report, even though they are available routed in the Route Builder.
          • As shown in the snapshot below, Site 21972_DL appears as routed in the Route Builder report but is missing from the Site Pop Path report.
          Route builder report SS: shared on email .
          Issue 2: Hop count is showing incorrectly in the Site Pop Path report for some sites.
          As per the 43253_DL site snapshot, the hop count in the report is displayed as zero, even though one H1 is available in the path, as shown in the Site Pop Path report.
          Site POP path report: shared on email

          1. Microsoft Excel
            rb hp test.xlsx
            6.41 MB
            Priyasha Tiwari
          2. File
            site pop hp test.csv
            684 kB
            Priyasha Tiwari
          1. 10764 test snap.png
            27 kB
          2. GJ RB REPORT.png
            29 kB
          3. GJ SITE POP.png
            54 kB
          4. GJ SITE POP REPORT.png
            9 kB
          5. HP PROD SNAP.png
            81 kB
          6. HP PROD SNAP.png
            81 kB
          7. image (10).png
            18 kB
          8. image (12).png
            300 kB
          9. image (13).png
            95 kB
          10. RB SNAP PROD HP.png
            48 kB
          11. SITE POP HP PROD.png
            27 kB
          12. site pop sample from hp test.png
            69 kB

          Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. LS-627 Discrepancy in POP & Path Details Across Route Builder and Traffic Reports

          • Normal - To be fixed once possible
          • Dev Scheduled -

            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Bug Open Bug Dev Scheduled Dev Scheduled
            		1h 9m 1 Srishti Kashyap 24/Feb/25 8:07 AM
            Reopened Reopened Closed Closed
            		1h 55m 1 Priyasha Tiwari 05/Sep/25 11:06 AM
            Closed Closed QA In Progress QA In Progress
            		11m 9s 1 Priyasha Tiwari 05/Sep/25 11:17 AM
            QA In Progress QA In Progress Reopened Reopened
            		59s 2 Priyasha Tiwari 05/Sep/25 11:17 AM
            Reopened Reopened Dev Scheduled Dev Scheduled
            		18d 3h 4m 1 Khaled Khalil 23/Sep/25 2:22 PM
            Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
            		13d 20h 59m 2 Khaled Khalil 07/Oct/25 11:21 AM
            Implementation in progress Implementation in progress Dev Paused Dev Paused
            		46d 20h 18m 2 Srishti Kashyap 08/Oct/25 9:29 AM
            Dev Paused Dev Paused Implementation in progress Implementation in progress
            		60d 5h 35m 2 Khaled Khalil 10/Nov/25 9:41 AM
            Implementation in progress Implementation in progress To Be Released To Be Released
            		88d 21h 20m 2 Khaled Khalil 10/Nov/25 9:42 AM
            To Be Released To Be Released Ready for QA Ready for QA
            		12s 2 Khaled Khalil 10/Nov/25 9:42 AM
            Ready for QA Ready for QA QA In Progress QA In Progress
            		80d 18h 7m 2 Priyasha Tiwari 30/Dec/25 3:40 AM
            QA In Progress QA In Progress Closed Closed
            		57s 1 Priyasha Tiwari 30/Dec/25 3:41 AM
            Cancel

              People

              • Assignee:
                Priyasha Tiwari
                Reporter:
                Priyasha Tiwari
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                  Time Spent - 4 weeks, 6 hours, 30 minutes
                  4w 6h 30m

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