Dear Abir,
Yes below conf we have adjusted.
Thanks,
Mohan
________________________________________
From: Abir Messaikeh <Abir.Messaikeh@nuiva.com>
Sent: Wednesday, June 18, 2025 7:17:56 PM
To: Mohan Singh Rathor <Mohan.Rathor@mobinets.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com>
Cc: integration <integration@mobinets.com>; support <support@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>
Subject: RE: duplication in KQI tickets sent in UTT - LS-454
A ticket created for same LS-454 for tracking
@mohan Have we done the below?
Regards
Abir
From: Mohan Singh Rathor <Mohan.Rathor@mobinets.com>
Sent: Tuesday, June 17, 2025 5:01 PM
To: Abir Messaikeh <Abir.Messaikeh@nuiva.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com>
Cc: integration <integration@mobinets.com>; support <support@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>
Subject: Re: disable KQI generation after specific import
Dear @Abir Messaikeh,
Noted
thanks,
mohan
________________________________________
From: Abir Messaikeh <Abir.Messaikeh@nuiva.com>
Sent: Tuesday, June 17, 2025 4:13 PM
To: Mohan Singh Rathor <Mohan.Rathor@mobinets.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com>
Cc: integration <integration@mobinets.com>; support <support@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>
Subject: RE: disable KQI generation after specific import
Hi Mohan
Nazih is asking to change as below and check if duplication will be stopped
On 10.164.168.11
<parameter name="nep.troubleTicket.executor.isEnabled" value="true"></parameter>
<parameter name="nep.troubleTicket.engineering.isEnabled" value="false"></parameter>
<parameter name="nep.troubleTicket.Dumps.isEnabled" value="true"></parameter>
on 10.164.168.12
<parameter name="nep.troubleTicket.executor.isEnabled" value="false"></parameter>
<parameter name="nep.troubleTicket.engineering.isEnabled" value="true"></parameter>
<parameter name="nep.troubleTicket.Dumps.isEnabled" value="false"></parameter>
Regards
Abir
From: Mohan Singh Rathor <Mohan.Rathor@mobinets.com>
Sent: Tuesday, June 17, 2025 3:12 PM
To: Nazih Ghadieh <Nazih.Ghadieh@nuiva.com>; Abir Messaikeh <Abir.Messaikeh@nuiva.com>
Cc: integration <integration@mobinets.com>; support <support@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>
Subject: Re: disable KQI generation after specific import
Dear @Nazih Ghadieh,
As we checked below configuration is already true. Please check in below. despite of we are getting the ticket from both server.
On 10.164.168.11
<parameter name="nep.troubleTicket.executor.isEnabled" value="true"></parameter>
<parameter name="nep.troubleTicket.engineering.isEnabled" value="false"></parameter>
<parameter name="nep.troubleTicket.Dumps.isEnabled" value="true"></parameter>
on 10.164.168.12
<parameter name="nep.troubleTicket.executor.isEnabled" value="true"></parameter>
<parameter name="nep.troubleTicket.engineering.isEnabled" value="true"></parameter>
<parameter name="nep.troubleTicket.Dumps.isEnabled" value="false"></parameter>
Bug
Cancelled
(View Workflow)
Normal
Abir Messaikeh
added a comment - Config adjusted and no duplication
Dear Abir,
Yes below conf we have adjusted.
Thanks,
Mohan
________________________________________
From: Abir Messaikeh <Abir.Messaikeh@nuiva.com>
Sent: Wednesday, June 18, 2025 7:17:56 PM
To: Mohan Singh Rathor <Mohan.Rathor@mobinets.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com>
Cc: integration <integration@mobinets.com>; support <support@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>
Subject: RE: duplication in KQI tickets sent in UTT -
LS-454A ticket created for same
LS-454for tracking@mohan Have we done the below?
Regards
Abir
From: Mohan Singh Rathor <Mohan.Rathor@mobinets.com>
Sent: Tuesday, June 17, 2025 5:01 PM
To: Abir Messaikeh <Abir.Messaikeh@nuiva.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com>
Cc: integration <integration@mobinets.com>; support <support@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>
Subject: Re: disable KQI generation after specific import
Dear @Abir Messaikeh,
Noted
thanks,
mohan
________________________________________
From: Abir Messaikeh <Abir.Messaikeh@nuiva.com>
Sent: Tuesday, June 17, 2025 4:13 PM
To: Mohan Singh Rathor <Mohan.Rathor@mobinets.com>; Nazih Ghadieh <Nazih.Ghadieh@nuiva.com>
Cc: integration <integration@mobinets.com>; support <support@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>
Subject: RE: disable KQI generation after specific import
Hi Mohan
Nazih is asking to change as below and check if duplication will be stopped
On 10.164.168.11
<parameter name="nep.troubleTicket.executor.isEnabled" value="true"></parameter>
<parameter name="nep.troubleTicket.engineering.isEnabled" value="false"></parameter>
<parameter name="nep.troubleTicket.Dumps.isEnabled" value="true"></parameter>
on 10.164.168.12
<parameter name="nep.troubleTicket.executor.isEnabled" value="false"></parameter>
<parameter name="nep.troubleTicket.engineering.isEnabled" value="true"></parameter>
<parameter name="nep.troubleTicket.Dumps.isEnabled" value="false"></parameter>
Regards
Abir
From: Mohan Singh Rathor <Mohan.Rathor@mobinets.com>
Sent: Tuesday, June 17, 2025 3:12 PM
To: Nazih Ghadieh <Nazih.Ghadieh@nuiva.com>; Abir Messaikeh <Abir.Messaikeh@nuiva.com>
Cc: integration <integration@mobinets.com>; support <support@mobinets.com>; Khaled Khalil <Khaled.Khalil@nuiva.com>
Subject: Re: disable KQI generation after specific import
Dear @Nazih Ghadieh,
As we checked below configuration is already true. Please check in below. despite of we are getting the ticket from both server.
On 10.164.168.11
<parameter name="nep.troubleTicket.executor.isEnabled" value="true"></parameter>
<parameter name="nep.troubleTicket.engineering.isEnabled" value="false"></parameter>
<parameter name="nep.troubleTicket.Dumps.isEnabled" value="true"></parameter>
on 10.164.168.12
<parameter name="nep.troubleTicket.executor.isEnabled" value="true"></parameter>
<parameter name="nep.troubleTicket.engineering.isEnabled" value="true"></parameter>
<parameter name="nep.troubleTicket.Dumps.isEnabled" value="false"></parameter>