Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Please assign a NEP DEV resource to check & fix below highlighted issue:

      I need to know that from which source the value of MCC/MNC is appearing under report of 4G cell while it is not available in XML.

      However, I can parse the value of MCC/MNC from dump to XML, but I think we don’t have the model for MCC/MNC.

      As the value of MCC/MNC is fixed for every operator and it is fixed for an operator, so please confirm and suggest for the same.

      For operator Ooredoo Tunisia MCC=605 & MNC=03.

      Thank you
      Indrasan

        Activity

        Hide
        Indrasan Yadav added a comment -

        Dear @Khaled Khalil,

        Any update on this?

        Thank you
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Khaled Khalil, Any update on this? Thank you Indrasan
        Hide
        Marwan Kanaan added a comment - - edited

        Dear @Indrasan Yadav,

        Please know that MCC and MNC are Static across the NEP,

        Follow the next steps in the shared SS to change the MCC and MNC:

        Please let me know if you need any additional clarification.

        Best Regards,

        Show
        Marwan Kanaan added a comment - - edited Dear @Indrasan Yadav, Please know that MCC and MNC are Static across the NEP, Follow the next steps in the shared SS to change the MCC and MNC: Please let me know if you need any additional clarification. Best Regards,
        Hide
        Indrasan Yadav added a comment -

        Dear @Marwan Kanaan,

        I am trying to change the value of MCC/MNC as per “Ooredoo” on platform .102 under version “Actual Network”, but there is an error appearing regarding Area Level.

        Please find below error snippet for your reference and suggest for the next steps.

        Snippet is attached here.

        Thank you
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Marwan Kanaan, I am trying to change the value of MCC/MNC as per “Ooredoo” on platform .102 under version “Actual Network”, but there is an error appearing regarding Area Level. Please find below error snippet for your reference and suggest for the next steps. Snippet is attached here. Thank you Indrasan
        Hide
        Marwan Kanaan added a comment -

        Dear Indrasan,

        You need to input a value for 'Area Level' attribue, it is a mandatory data. Try it again by entering a value for Area Level to see if it will work.

        Show
        Marwan Kanaan added a comment - Dear Indrasan, You need to input a value for 'Area Level' attribue, it is a mandatory data. Try it again by entering a value for Area Level to see if it will work.
        Hide
        Indrasan Yadav added a comment -

        Dear @Khaled Khalil,

        As per your suggestion, I tried applying the same value for “Area Level” (as confirmed by @Mustapha Al-Hage and available in OmanTel). However, the update is still not successful since I am unable to enter the value in the first box in front of “Area Level.”

        For your reference, please find the snippets below:

        Snippet from OmanTel:

        Snippet-1

        Snippet from Ooredoo (attempted update):

        Snippet-2

        Could you kindly suggest an alternate solution or help fix this issue?

        Thank you,
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Khaled Khalil, As per your suggestion, I tried applying the same value for “Area Level” (as confirmed by @Mustapha Al-Hage and available in OmanTel). However, the update is still not successful since I am unable to enter the value in the first box in front of “Area Level.” For your reference, please find the snippets below: Snippet from OmanTel: Snippet-1 Snippet from Ooredoo (attempted update): Snippet-2 Could you kindly suggest an alternate solution or help fix this issue? Thank you, Indrasan
        Hide
        Indrasan Yadav added a comment -

        ++Looping @Hassan Abdine @Hassan Abdine Kindly suggest about the same.

        Show
        Indrasan Yadav added a comment - ++Looping @Hassan Abdine @Hassan Abdine Kindly suggest about the same.
        Hide
        Indrasan Yadav added a comment -

        Dear Indrasan,

        Please create a JIRA ticket with all details (please don't just attached the mail)

        Thank you,
        Hassan

        Show
        Indrasan Yadav added a comment - Dear Indrasan, Please create a JIRA ticket with all details (please don't just attached the mail) Thank you, Hassan
        Hide
        Indrasan Yadav added a comment -

        Created a new JIRA LS-659 for the same as suggested by Hassan Abdine.

        Show
        Indrasan Yadav added a comment - Created a new JIRA LS-659 for the same as suggested by Hassan Abdine .
        Hide
        Khaled Khalil added a comment -

        created another ticket LS-659

        Show
        Khaled Khalil added a comment - created another ticket LS-659

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
            Rejected By:
            Khaled Khalil
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

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