Details

    • Customer:
      Ooreedo Tunisia

      Description

      Dear @Khaled Khalil,

      Please assign a NEP DEV resource to check & fix below highlighted issue:

      I need to know that from which source the value of MCC/MNC is appearing under report of 4G cell while it is not available in XML.

      However, I can parse the value of MCC/MNC from dump to XML, but I think we don’t have the model for MCC/MNC.

      As the value of MCC/MNC is fixed for every operator and it is fixed for an operator, so please confirm and suggest for the same.

      For operator Ooredoo Tunisia MCC=605 & MNC=03.

      Thank you
      Indrasan

        Activity

        Indrasan Yadav logged work - 07/Jul/25 12:00 AM
        • Time Spent:
          2 hours
           

          Found this issue during validation data in NEP & raised JIRA to NEP DEV.

        Indrasan Yadav made changes -
        Field Original Value New Value
        Gantt Options Milestone (set to milestone: having a due date but zero effort)
        Planned Start 2025-07-11 24:00 (milestone: set planned start date to due date)
        Planned End 2025-07-11 24:00 (milestone: set planned end date to due date)
        Indrasan Yadav made changes -
        Summary MCC/MNC Value Is Incorrect On .102 MCC/MNC Value Is Incorrect On .102 For Ooredoo Tunisia
        Indrasan Yadav made changes -
        Description Dear @Khaled Khalil,

        Please assign a NEP DEV resource to check & fix below highlighted issue:

        I need to know that from which source the value of MCC/MNC is appearing under report of 4G cell while it is not available in XML.

        However, I can parse the value of MCC/MNC from dump to XML, but I think we don’t have the model for MCC/MNC.

        As the value of MCC/MNC is fixed for every operator and it is fixed for an operator, so please confirm and suggest for the same.

        For operator Ooredoo Tunisia MCC=605 & MNC=03.


         


        Thank you
        Indrasan

        Indrasan Yadav made changes -
        Indrasan Yadav made changes -
        Remaining Estimate 0 minutes [ 0 ]
        Time Spent 2 hours [ 7200 ]
        Worklog Id 271410 [ 271410 ]
        Indrasan Yadav made changes -
        Baseline Start 2025-07-11 24:00 (set baseline based of initial work logging)
        Baseline End 2025-07-11 24:00 (set baseline based of initial work logging)
        Indrasan Yadav logged work - 14/Jul/25 12:00 AM
        • Time Spent:
          30 minutes
           

          Take an overview & send an email to NEP DEV team to update on same.

        Hide
        Indrasan Yadav added a comment -

        Dear @Khaled Khalil,

        Any update on this?

        Thank you
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Khaled Khalil, Any update on this? Thank you Indrasan
        Indrasan Yadav made changes -
        Time Spent 2 hours [ 7200 ] 2 hours, 30 minutes [ 9000 ]
        Worklog Id 271810 [ 271810 ]
        Khaled Khalil made changes -
        Assignee Khaled Khalil [ kkhalil ] Marwan Kanaan [ mkanaan ]
        Khaled Khalil made changes -
        Status Open Bug [ 10108 ] Dev Scheduled [ 10014 ]
        Khaled Khalil made changes -
        Status Dev Scheduled [ 10014 ] Implementation in progress [ 10016 ]
        Assignee Marwan Kanaan [ mkanaan ] Khaled Khalil [ kkhalil ]
        Khaled Khalil made changes -
        Assignee Khaled Khalil [ kkhalil ] Marwan Kanaan [ mkanaan ]
        Indrasan Yadav made changes -
        Attachment OT-59(TrackingArea).rar [ 114207 ]
        Marwan Kanaan made changes -
        Attachment Screenshot 2025-07-29 152148.png [ 114214 ]
        Hide
        Marwan Kanaan added a comment - - edited

        Dear @Indrasan Yadav,

        Please know that MCC and MNC are Static across the NEP,

        Follow the next steps in the shared SS to change the MCC and MNC:

        Please let me know if you need any additional clarification.

        Best Regards,

        Show
        Marwan Kanaan added a comment - - edited Dear @Indrasan Yadav, Please know that MCC and MNC are Static across the NEP, Follow the next steps in the shared SS to change the MCC and MNC: Please let me know if you need any additional clarification. Best Regards,
        Khaled Khalil made changes -
        Status Implementation in progress [ 10016 ] Rejected [ 10100 ]
        Assignee Marwan Kanaan [ mkanaan ] Indrasan Yadav [ iyadav ]
        Resolution Won't Fix [ 2 ]
        Indrasan Yadav logged work - 30/Jul/25 12:00 AM
        • Time Spent:
          2 hours
           

          Check & validate the data as shared mail by @NEP DEV. and also discussed regarding this with @Dr. Khalid & @Mustapha but still issue is not fixed. as @Mustapha will check in code and then confirm about this.

        Hide
        Indrasan Yadav added a comment -

        Dear @Marwan Kanaan,

        I am trying to change the value of MCC/MNC as per “Ooredoo” on platform .102 under version “Actual Network”, but there is an error appearing regarding Area Level.

        Please find below error snippet for your reference and suggest for the next steps.

        Snippet is attached here.

        Thank you
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Marwan Kanaan, I am trying to change the value of MCC/MNC as per “Ooredoo” on platform .102 under version “Actual Network”, but there is an error appearing regarding Area Level. Please find below error snippet for your reference and suggest for the next steps. Snippet is attached here. Thank you Indrasan
        Indrasan Yadav made changes -
        Assignee Indrasan Yadav [ iyadav ] Marwan Kanaan [ mkanaan ]
        Indrasan Yadav made changes -
        Time Spent 2 hours, 30 minutes [ 9000 ] 4 hours, 30 minutes [ 16200 ]
        Worklog Id 273113 [ 273113 ]
        Hassan Abdine made changes -
        Resolution Won't Fix [ 2 ] Not Fixed [ 10200 ]
        Status Rejected [ 10100 ] Reopened [ 4 ]
        Hassan Abdine made changes -
        Status Reopened [ 4 ] Dev Scheduled [ 10014 ]
        Hide
        Marwan Kanaan added a comment -

        Dear Indrasan,

        You need to input a value for 'Area Level' attribue, it is a mandatory data. Try it again by entering a value for Area Level to see if it will work.

        Show
        Marwan Kanaan added a comment - Dear Indrasan, You need to input a value for 'Area Level' attribue, it is a mandatory data. Try it again by entering a value for Area Level to see if it will work.
        Marwan Kanaan made changes -
        Status Dev Scheduled [ 10014 ] Rejected [ 10100 ]
        Assignee Marwan Kanaan [ mkanaan ] Indrasan Yadav [ iyadav ]
        Indrasan Yadav logged work - 16/Sep/25 12:00 AM
        • Time Spent:
          30 minutes
           

          Checked in NEP still issues is not fixed so send an email regarding this to NEP DEV.

        Indrasan Yadav made changes -
        Status Rejected [ 10100 ] Reopened [ 4 ]
        Hide
        Indrasan Yadav added a comment -

        Dear @Khaled Khalil,

        As per your suggestion, I tried applying the same value for “Area Level” (as confirmed by @Mustapha Al-Hage and available in OmanTel). However, the update is still not successful since I am unable to enter the value in the first box in front of “Area Level.”

        For your reference, please find the snippets below:

        Snippet from OmanTel:

        Snippet-1

        Snippet from Ooredoo (attempted update):

        Snippet-2

        Could you kindly suggest an alternate solution or help fix this issue?

        Thank you,
        Indrasan

        Show
        Indrasan Yadav added a comment - Dear @Khaled Khalil, As per your suggestion, I tried applying the same value for “Area Level” (as confirmed by @Mustapha Al-Hage and available in OmanTel). However, the update is still not successful since I am unable to enter the value in the first box in front of “Area Level.” For your reference, please find the snippets below: Snippet from OmanTel: Snippet-1 Snippet from Ooredoo (attempted update): Snippet-2 Could you kindly suggest an alternate solution or help fix this issue? Thank you, Indrasan
        Indrasan Yadav made changes -
        Attachment Snippet-1.png [ 117712 ]
        Attachment Snippet-2.png [ 117713 ]
        Hide
        Indrasan Yadav added a comment -

        ++Looping @Hassan Abdine @Hassan Abdine Kindly suggest about the same.

        Show
        Indrasan Yadav added a comment - ++Looping @Hassan Abdine @Hassan Abdine Kindly suggest about the same.
        Indrasan Yadav made changes -
        Assignee Indrasan Yadav [ iyadav ] Khaled Khalil [ kkhalil ]
        Indrasan Yadav made changes -
        Time Spent 4 hours, 30 minutes [ 16200 ] 5 hours [ 18000 ]
        Worklog Id 277565 [ 277565 ]
        Hassan Abdine made changes -
        Component/s NEP [ 16200 ]
        Khaled Khalil made changes -
        Status Reopened [ 4 ] Dev Scheduled [ 10014 ]
        Hide
        Indrasan Yadav added a comment -

        Dear Indrasan,

        Please create a JIRA ticket with all details (please don't just attached the mail)

        Thank you,
        Hassan

        Show
        Indrasan Yadav added a comment - Dear Indrasan, Please create a JIRA ticket with all details (please don't just attached the mail) Thank you, Hassan
        Hide
        Indrasan Yadav added a comment -

        Created a new JIRA LS-659 for the same as suggested by Hassan Abdine.

        Show
        Indrasan Yadav added a comment - Created a new JIRA LS-659 for the same as suggested by Hassan Abdine .
        Hide
        Khaled Khalil added a comment -

        created another ticket LS-659

        Show
        Khaled Khalil added a comment - created another ticket LS-659
        Khaled Khalil made changes -
        Status Dev Scheduled [ 10014 ] Rejected [ 10100 ]
        Assignee Khaled Khalil [ kkhalil ] Indrasan Yadav [ iyadav ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Bug Open Bug Dev Scheduled Dev Scheduled
        20d 20h 45m 1 Khaled Khalil 29/Jul/25 9:14 AM
        Dev Scheduled Dev Scheduled Implementation in progress Implementation in progress
        6s 1 Khaled Khalil 29/Jul/25 9:14 AM
        Implementation in progress Implementation in progress Rejected Rejected
        3h 6m 1 Khaled Khalil 29/Jul/25 12:21 PM
        Rejected Rejected Reopened Reopened
        49d 15m 2 Indrasan Yadav 16/Sep/25 1:50 PM
        Reopened Reopened Dev Scheduled Dev Scheduled
        20h 58m 2 Khaled Khalil 17/Sep/25 9:36 AM
        Dev Scheduled Dev Scheduled Rejected Rejected
        5m 4s 2 Khaled Khalil 17/Sep/25 9:39 AM
        Subversion JIRA

        Links Hierarchy

         Documentation

        Invalid license: EXPIRED

          People

          • Assignee:
            Indrasan Yadav
            Reporter:
            Indrasan Yadav
            Rejected By:
            Khaled Khalil
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Due:
              Created:
              Updated:
              Resolved:
              Planned Start:
              Planned End:
              Actual Start:
              Date of Baselining:

              Time Tracking

              Estimated:
              Original Estimate - Not Specified
              Not Specified
              Remaining:
              Remaining Estimate - 0 minutes
              0m
              Logged:
              Time Spent - 5 hours
              5h

                Drag and Drop